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Premier Subaru
Branford, CT
3,030 Reviews
PREMIER SUBARU IS HOME TO THE PREMIER ADVANTAGE BUYERS BENEFITS PACKAGE WHICH INCLUDES OUR PEACE OF MIND GUARANTEE -3 DAY EXCHANGE POLICY AVAILABLE ON EVERY NEW SUBARU WE SELL PLUS SO MUCH MORE!
Premier Subaru is one of America's largest and highest rated Subaru dealerships. Premier Subaru is recognized as an elite Stellar Care Dealer by Subaru of America. In addition, Premier Subaru is AAA Approved and has received the A+ designation by the BBB. Premier Subaru is open for sales 7 days a week and service/parts 6 days a week. The company has a staff of certified Subaru technicians to ensure that you are completely satisfied with our work. In addition, repairs are covered for 12 months/unlimited mileage. Premier Subaru has one of the largest inventories of new Subaru models and used Subaru models in the Northeast. In addition, our Certified Preowned Subaru models are all priced under Kelley Blue Book.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,030 reviews
September 16, 2020
This place is fantastic! We were about to buy a car from another dealership and then saw online the prices here - they were so much better. We actually bought the car without seeing it - but once we did se another dealership and then saw online the prices here - they were so much better. We actually bought the car without seeing it - but once we did see it - we were more than pleased. Everything was as advertised. Michael was super helpful and patient. More
by gailalbert
Employees Worked With
Michael Lucibello
September 13, 2020
I purchased a 2020 Subaru Forester at another dealership and was never shown review of the vehicle. I also had an issue with a streaking window on the driving side. John Raccio greeted me in the service ar and was never shown review of the vehicle. I also had an issue with a streaking window on the driving side. John Raccio greeted me in the service area and schedule a time for the next day to have someone review the car with me and fix my window. I came the next day, I met with John, Neil Wetmore & Bob Alvine. The Service Department fixed my window. Neil Wetmore reviewed my entire car with me. He was wonderful. He was very patient and showed me everything I needed to have on and everything I did not need to have on. I can not thank him enough. I appreciate everyone's assistance at Premier and will certainly bring my car back there for every service issue and future purchases. I would recommend Premier Subaru to anyone looking to buy a new or used car. More
by anonymous
September 13, 2020
Parker was great to work with.He was attentive, kind, Parker was great to work with. He was attentive, kind, knowledgable and very responsive. It was a pleasure working with him and would highly recomme Parker was great to work with. He was attentive, kind, knowledgable and very responsive. It was a pleasure working with him and would highly recommend him to others. More
by Pieper5
Employees Worked With
September 12, 2020
We had a wonderful experience at Premier Subaru. Michael was helpful, knowledgeable and friendly throughout the whole process. Premier's facility is excellent and the staff are all attentive, professional a was helpful, knowledgeable and friendly throughout the whole process. Premier's facility is excellent and the staff are all attentive, professional and approachable. All in all, a great experience and I'm looking forward to returning to Premier for any needs in the future. Thank you, Michael and the Premier Subaru team! More
by kellymcglinchey
Employees Worked With
Michael Lucibello
September 11, 2020
I purchased my 2016 Subaru Crosstrek from Premier Subaru at the very end of July 2020 and I couldn't be happier with the service I received. The staff was very professional and helpful throughout the purcha at the very end of July 2020 and I couldn't be happier with the service I received. The staff was very professional and helpful throughout the purchasing process. This was my first time purchasing a vehicle from a dealership and I couldn't have made a better choice than Premier Subaru! Ted Astarita, Rodney Pomerleau and Paola Andi Vilches were polite and very knowledgeable. Premier Subaru is an excellent dealership and I would highly recommend them. Also, I LOVE my Subaru! More
by missmel0322
Employees Worked With
Other Employees :
Barbara Brown, Ted Astarita
September 10, 2020
Ordered a part online. It turned out the website listed the side of the vehicle incorrectly, which I identified on a phone call to them. I had to order the part again, paying another $10 for shipping. Plus the side of the vehicle incorrectly, which I identified on a phone call to them. I had to order the part again, paying another $10 for shipping. Plus they wanted me to pay the return shipping on the wrong part they sent and a 25% restocking fee! They did end up paying the return shipping and no restocking fee, but two months later still no refund for the returned part and I had to call again. More
by cavallaro090
Employees Worked With
Anthony Aveni
September 06, 2020
Paola Andi Vilches was a very knowledeable and proffesional representative for your dealership. She was very friendly, patient and informative. she is definitely an asset for Premier Subaru proffesional representative for your dealership. She was very friendly, patient and informative. she is definitely an asset for Premier Subaru More
by judithdolan52
Employees Worked With
September 05, 2020
Michael was friendly, patient, and helpful. We did not feel pressured at any time. Premier made the process of buying easy and enjoyable. We would recommend Premier Subaru and Michael to anyone looking to feel pressured at any time. Premier made the process of buying easy and enjoyable. We would recommend Premier Subaru and Michael to anyone looking to buy a new or used car. More
by bnmduffey
Employees Worked With
Other Employees :
Michael Lucibello, Phil Eininger
September 03, 2020
I brought my car in because of a noise with the muffler. Service was fantastic. Jamie was fantastic, was very happy with everything. Gentlemen at the initial service area were very professional as well. I l Service was fantastic. Jamie was fantastic, was very happy with everything. Gentlemen at the initial service area were very professional as well. I like to take the small amount of times to give credit when it is due and they all handled their roles perfectly. More
by cdebell1986
Employees Worked With
Not sure of their names but the gentlemen who brought my loaner car out at initial service area., Jamie Russo
August 31, 2020
We just purchased a new 2020 car for my daughter at Premier Subaru and we couldn't have been happier with the service we received from the staff. From start to finish every person we dealt with was pro Premier Subaru and we couldn't have been happier with the service we received from the staff. From start to finish every person we dealt with was professional and very pleasant to work with even when we encountered a major issue with the vehicle purchase. It’s the service and integrity they displayed in resolving the issue that lets me state without any hesitation that Premier Subaru is an excellent dealership and I would highly recommend checking them out if you are in the market for a vehicle and a dealership that cares about its customers. More
by hillc0621
