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Premier Hyundai of Harvey

Harvey, LA

4.4
1,075 Reviews

1700 Westbank Expy

Harvey, LA

70058

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1,075 Reviews of Premier Hyundai of Harvey

July 11, 2023

My Hyundai was one of the hundreds of Hyundai and Kia cars that was stolen, recovered, and in need of repair. Ray Brandt Hyundai, especially Luis Wilches, kept me constantly informed of its status — when More

by Jane
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Wilches. He has turned me over to Kyler Thinideaux today.
Jul 11, 2023 -

Premier Hyundai of Harvey responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

July 02, 2023

Only problem was they called me to get car before payment was made and I waited hours More

by JESSLYNN_70094
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Wilches, Kyler Thibodeaux
Jul 27, 2023 -

Premier Hyundai of Harvey responded

Thank you for your 4-star review and for providing feedback about your service visit. We are glad that your overall experience was positive, despite the hiccup during the payment process. We apologize for the delay you experienced when picking up your car and appreciate your patience. We strive to ensure every aspect of our service meets our customer's expectations, and we will use your feedback to improve our processes. Thank you again for your understanding and for giving us the opportunity to serve you. We look forward to providing a 5-star experience during your next visit. Sincerely, Ray Brandt Auto Group

July 01, 2023

The service was great and Tyrone Bailey knew how to do his job. He was efficient and consistent with the company policies, courteous and got a great deal for me. More

by LADYDWS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Nash, Bernard Harvey Jr., Tyrone Bailey, Luis Wilches, Kyler Thibodeaux, Garrick McKendall
Jul 12, 2023 -

Premier Hyundai of Harvey responded

Congratulations! It is wonderful to hear that Tyrone and our team made your sales experience with us a great one. We look forward to assisting you with all your vehicle needs. Thank you for choosing Ray Brandt Hyundai! Ray Brandt Auto Group #WeMakeItEasy

July 01, 2023

I received the installation of the anti theft service on my 2013 Elantra. While it took about 3 hours, I had a comfortable place to sit and read a book while I waited. The staff were courteous and helpful More

by Virginia Baldwin
Recommend Dealer
Yes
Employees Worked With
Luis Wilches, Kyler Thibodeaux, Garrick McKendall
Jul 12, 2023 -

Premier Hyundai of Harvey responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

June 30, 2023

Car held due to burglary over two months. Quick answers why and quickly left the phone. I felt so helpless! More

by crumbleycledith3@gmail.com
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Luis Wilches
Jul 01, 2023 -

crumbleycledith3@gmail.com responded

I am sorry for the low score that I gave. It was not the fault of the person I was connected too. First of all, he was not the person I was given from the beginning. Poor survey because he was not the one responsible for the delay. Your telephone assistant is the worse for talking to your representative. Too many hang ups!

June 28, 2023

Came for my final complimentary oil change. Very professional employees. Kept me informed throughout. Was in and out within an hour More

by Isis1206
Workmanship
Recommend Dealer
Yes
Employees Worked With
Kyler Thibodeaux
Jun 30, 2023 -

Premier Hyundai of Harvey responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

June 27, 2023

Service was excellent, and kind, waiting was timely manner seating area cool and comfortable. Will recommend others. More

by MDANIELS12
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Luis Wilches
Jun 28, 2023 -

Premier Hyundai of Harvey responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

June 21, 2023

Thanks Mr Luis you was very helpful and I'm still waiting on my call👍 More

by stacy9027
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Wilches, Kyler Thibodeaux
Jun 22, 2023 -

Premier Hyundai of Harvey responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

June 17, 2023

I like this dealership because it is close to home and the services is fast. whenever I have an appointment at this service, I am therefore no more than 30 to 45 minutes. More

by Sylviasimmons51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Wilches
Jun 19, 2023 -

Premier Hyundai of Harvey responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

June 16, 2023

I love it so much… I was so happy to walk with my car . . I love y’all so much for all y’all help ❤️ More

by Rashea taylor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bernard Harvey Jr., Chris Johnson, Heather Hoang
Jun 19, 2023 -

Premier Hyundai of Harvey responded

Congratulations! It is wonderful to hear that our team made your sales experience with us a great one. We look forward to assisting you with all your vehicle needs. Thank you for choosing Ray Brandt Hyundai! Ray Brandt Auto Group #WeMakeItEasy

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