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Premier Hyundai of Harvey

Harvey, LA

4.4
1,073 Reviews

1700 Westbank Expy

Harvey, LA

70058

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1,073 Reviews of Premier Hyundai of Harvey

July 25, 2023

Good service, Timely delivery of my car Good waiting room No fresh Coffee at all. More

by monique.martin11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyler Thibodeaux
Jul 31, 2023 -

Premier Hyundai of Harvey responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

July 20, 2023

Mr. Kyler Thibodeaux and Mr. Hinzie (service tech) were wonderful and extremely helpful in my repair process, as the service was expedited and performed with expert diagnosis and swift replacement of my A/ More

by landonthib
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Hinzie (service tech), Kyler Thibodeaux
Jul 20, 2023 -

Premier Hyundai of Harvey responded

Thank you for taking the time to share your feedback with us. It is great to hear that Kyler and Matthew at Ray Brandt Hyundai made your service experience with us so enjoyable. We look forward to assisting you again in the future with all your vehicle needs! Ray Brandt Auto Group #WeMakeItEasy

July 20, 2023

Tyrone met me right where I needed. He didn’t try over selling , took my needs for what they were and made a recommendation based off of what I asked for. Everyone at the dealership is More

by manuelcolon87
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bernard Harvey Jr., Tyrone Bailey
Jul 20, 2023 -

Premier Hyundai of Harvey responded

It is great to hear that Tyrone and the rest of our team at Ray Brandt Hyundai were so welcoming and personable and did an excellent job meeting your needs. Thank you for taking the time to share your feedback with us, and we look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

July 20, 2023

My car was in the shop to replace a wiring harness and mud guard for 8 weeks. There was only one 1 technician who was “qualified” to do the work. For 2 weeks while my service rep was away for some reaso More

by jay.stewart
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyler Thibodeaux
Jul 20, 2023 -

Premier Hyundai of Harvey responded

Thank you for sharing your experience with us. We appreciate your feedback. Your review has been sent to a member of Management. Sincerely, Ray Brandt Auto Group

July 19, 2023

THEY WAS OUTSTANDING WITH KEEPING ME UPDATED WITH MY VEHICLE. THEY DID AND OUTSTANDING JOB ON MY CAR! More

by kevincurtis0816
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MR.LOUIS, Kyler Thibodeaux
Jul 19, 2023 -

kevincurtis0816 responded

THEY DID AMAZING JOB IN MY CAR. ALL MY SERVICES WILL BE DONE HERE IN THE FUTURE!.

July 18, 2023

Customer service was GREAT! ! It was a pleasant surprise that I only had to wait 1 hr. More

by barbermary43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyler Thibodeaux
Jul 19, 2023 -

Premier Hyundai of Harvey responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

July 18, 2023

I appreciate how quickly my car was taken in and completed and for good communication. More

by gforbes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyler Thibodeaux
Jul 18, 2023 -

Premier Hyundai of Harvey responded

Thank you for taking the time to share your feedback with us. We are happy to hear that our team made your service experience with us a great one. We are excited to help you again in the future! Ray Brandt Auto Group #WeMakeItEasy

July 11, 2023

Kyler in service is awesome. I had some issues but he made sure they took care of them all. More

by Doconnor27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Nash, Brian Murray Jr., Kyler Thibodeaux
Jul 11, 2023 -

Premier Hyundai of Harvey responded

Thank you for sharing your service experience with us. We are glad to hear that Kyler and our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

July 11, 2023

My Hyundai was one of the hundreds of Hyundai and Kia cars that was stolen, recovered, and in need of repair. Ray Brandt Hyundai, especially Luis Wilches, kept me constantly informed of its status — when More

by Jane
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Wilches. He has turned me over to Kyler Thinideaux today.
Jul 11, 2023 -

Premier Hyundai of Harvey responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

July 02, 2023

Only problem was they called me to get car before payment was made and I waited hours More

by JESSLYNN_70094
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Wilches, Kyler Thibodeaux
Jul 27, 2023 -

Premier Hyundai of Harvey responded

Thank you for your 4-star review and for providing feedback about your service visit. We are glad that your overall experience was positive, despite the hiccup during the payment process. We apologize for the delay you experienced when picking up your car and appreciate your patience. We strive to ensure every aspect of our service meets our customer's expectations, and we will use your feedback to improve our processes. Thank you again for your understanding and for giving us the opportunity to serve you. We look forward to providing a 5-star experience during your next visit. Sincerely, Ray Brandt Auto Group

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