Premier Ford Lincoln

A GREAT DAY AT PREMIER FORD EVERYONE WAS FRIENDLY AND PROFESSIONAL MADE THE DAY GO BY EASY THE GUYS WAS VERY KNOWLEDGEABLE IN THE FIELDS AND HELPFUL IN EXPLAINING THE DETAILS OF EVERYONE WAS FRIENDLY AND PROFESSIONAL MADE THE DAY GO BY EASY THE GUYS WAS VERY KNOWLEDGEABLE IN THE FIELDS AND HELPFUL IN EXPLAINING THE DETAILS OF THE CAR More

All the personnel were very professional Every one I came in contact with at the dealership were very professional. They went above and beyond to ensure that I had an excellent experience. N Every one I came in contact with at the dealership were very professional. They went above and beyond to ensure that I had an excellent experience. Nat Jessie is an excellent sales rep more importantly a wonderful person. More

only care about the deal Purchased Ford Fursion after signing deal want me to take delivery next morning. Got there wanted check still never saw car. Show car in rear long ver Purchased Ford Fursion after signing deal want me to take delivery next morning. Got there wanted check still never saw car. Show car in rear long very dirt had to be wipe down missing car mats. Should learn customer care. Not salemen but guy who does deals behind front desk. More

Dishonest Management and Staff The reason most people don't trust mechanics is because of places like this: my AC stopped work, so I took it to get it repaired--I am a licensed Refr The reason most people don't trust mechanics is because of places like this: my AC stopped work, so I took it to get it repaired--I am a licensed Refrigeration Engineers, of course they do not know that. I checked my system prior to taking it to the shop and determined that the compressor seized. The mechanic in the service department also determined that the compressor seized, but he concluded that it seized because the condenser was damaged as a result of a car accident. WHAT!!? And to resolve the issue I had to replace the condenser, compressor, and filter dryer for a grand total in excess of $2500. I have a warranty on my vehicle but because I "got in a accident" the parts are not covered, only mechanical failure is covered. I was NEVER in an accident and the condenser is not damaged!! These people are crooks, any repairs done here you will be robbed--especially if you do not know better. The manager claimed he saw the damage to the condenser, but could not provide a picture because everything was already back in place from the assessment--this tells me that the thieving culture is from the top down. Stay far away from this place and these dishonest people. More

Lacking.. The service department is lacking in professional courtesy and experience. High labor. Winston and manager not very helpful. Overall, the customer ser The service department is lacking in professional courtesy and experience. High labor. Winston and manager not very helpful. Overall, the customer service is the area that needs the most help. More

POOR Excuse for a dealership Don’t waste your time with this place. I live nearby but I would NEVER go the this place again. The service is terrible and the people that works ther Don’t waste your time with this place. I live nearby but I would NEVER go the this place again. The service is terrible and the people that works there are horrible. I drive all the way to Dana to take care of my vehicle. Save yourself form aggravation. More

Total waste Went with an appointment but when I got there they refused to service my car because I didn't get it there. When I asked to speak with the service man Went with an appointment but when I got there they refused to service my car because I didn't get it there. When I asked to speak with the service manager I was rudely dismissed. He was a total unprofessional pompous xxx. Do yourself a favor--- DO NOT FREQUENT THIS ESTABLISHMENT. They are total jerks. More

Poor experience My perception is that I was mislead, given dubious information and ultimately cost me money. Also, why are employees rating their dealership? This we My perception is that I was mislead, given dubious information and ultimately cost me money. Also, why are employees rating their dealership? This website seems dubious also. More

Excellent the dealership service was excellent mr. Arslam and mr. Gabriel did a fantastic job selling my 2017 Ford Explorer very good service friendly people a the dealership service was excellent mr. Arslam and mr. Gabriel did a fantastic job selling my 2017 Ford Explorer very good service friendly people and they work hard to get the job done More

Friendly, knowledgeable staff. J.P. was fantastic throughout the entire process. He listened carefully and answered all of my questions. He was very thorough in teaching me about t J.P. was fantastic throughout the entire process. He listened carefully and answered all of my questions. He was very thorough in teaching me about the functions of my new car!!! Thnx J.P. More