Premier Chrysler Dodge Jeep Ram of Harvey

Premier Chrysler Dodge Jeep Ram of Harvey responded

We're thrilled to hear such positive feedback! At Ray Brandt Auto Group, we strive to provide exceptional service and hospitality to all our customers. It's wonderful to know that our efforts have made a remarkable impression on you. Thank you for taking the time to share your experience, and remember, we're here for any future needs or questions you may have. Thank you for choosing us!

Premier Chrysler Dodge Jeep Ram of Harvey responded

We're delighted to hear that you had a positive experience at Ray Brandt Auto Group and that you appreciated our timely service and the amenities in our waiting area. We aim to make every visit as comfortable and enjoyable as possible for our customers. If you have any other questions or need further assistance, don't hesitate to reach out. Thank you for choosing us!

Premier Chrysler Dodge Jeep Ram of Harvey responded

I'm truly sorry to hear about the confusion and misinformation regarding your car's condition. At Ray Brandt Auto Group, we strive to provide accurate and transparent information to our customers, and it seems we have fallen short in your case. I would like to personally look into this matter for you. Could you please provide more details about your case, such as your full name, the car model, and the date of your service? This will assist us in investigating and addressing the issue you've encountered. We value your business and will do everything we can to rectify the situation and regain your trust. Please accept our sincere apologies for any inconvenience caused.

Premier Chrysler Dodge Jeep Ram of Harvey responded

We're delighted to hear that you had a positive experience with Tristan! He prides himself on providing helpful, pressure-free service and being able to answer any questions our customers have. Your kind words will certainly be passed along to him. If you have any other questions or need further assistance, don't hesitate to reach out. Thank you for choosing Ray Brandt Auto Group!

Premier Chrysler Dodge Jeep Ram of Harvey responded

We're thrilled to hear about your positive experience with Cynthia at Ray Brandt Auto Group! She prides herself on providing top-tier customer service and helping our customers make the best decisions for their needs. If you have any more questions or need further assistance, don't hesitate to ask. We're here to help. Thank you for choosing us!

Premier Chrysler Dodge Jeep Ram of Harvey responded

I'm glad to hear that your overall experience with us at Ray Brandt Auto Group went smoothly, but I'm sorry for the frustration caused by the wrong part being ordered. We strive to provide accurate and efficient service, and we'll certainly take your feedback into account to improve our processes. If you have any other questions or need further assistance, don't hesitate to reach out. Thank you for choosing us!

Premier Chrysler Dodge Jeep Ram of Harvey responded

We're thrilled to hear such positive feedback! At Ray Brandt Auto Group, we strive to provide exceptional service and hospitality to all our customers. It's wonderful to know that our efforts have made a remarkable impression on you. Thank you for taking the time to share your experience, and remember, we're here for any future needs or questions you may have. Thank you for choosing us!

Premier Chrysler Dodge Jeep Ram of Harvey responded

We're delighted to hear that you found our service speedy and efficient! At Ray Brandt Auto Group, we understand how valuable our customers' time is, and we strive to provide high-quality service as promptly as possible. Your feedback is greatly appreciated. If there's anything else you need or any other way we can assist you, don't hesitate to let us know. Thank you for choosing us!

Premier Chrysler Dodge Jeep Ram of Harvey responded

I'm glad to hear that you had a smooth purchasing experience with Daniel and our team at Ray Brandt Auto Group, even from a distance. However, I'm sorry to hear that you haven't received your paperwork yet. It's crucial to have all the necessary documents related to your car purchase. I would like to assist you in getting this sorted. Could you please provide more specific details about your case, such as your full name and the model of your car? This will help us in locating your paperwork and ensuring it gets to you as soon as possible. We appreciate your patience and understanding, and we're committed to resolving this issue promptly. Thank you for choosing us for your car purchase!

Premier Chrysler Dodge Jeep Ram of Harvey responded

I'm truly sorry to hear about the issues you've experienced with your car and the service you've received. At Ray Brandt Auto Group, we strive to provide top-notch service and it seems we have fallen short in your case. It's important to us that any problems with your vehicle are completely resolved, and I understand how frustrating it must be to still be experiencing issues. We value your business and will do everything we can to rectify the situation and regain your trust. Please accept our sincere apologies for any inconvenience caused.