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Premier Chrysler Dodge Jeep RAM Cape Cod

Hyannis, MA

Overview
Reviews
Vehicles
4.7
1,663 Reviews
Call Dealership (508) 815-5010
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460 Yarmouth Road

Hyannis, MA

02601

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Showing 1,663 reviews

April 21, 2023

Nicolle, you was very helpful but I don’t think the mechanics were sorry. Thank you so much for your service. More

by DARKPLACEPARTNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolle
Report | Print
Apr 23, 2023 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you for taking the time to share your thoughts on working with our team. If you would like to further discuss your visit, feel free to contact us at your convenience. Mark Mandirola - Service Manager mmandirola@drivepremier.com

April 20, 2023

Your service reps were very professional and easy to work with. I look forward to working with them in the future. More

by MARTYCAVANAUGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Dombrowski, Andrew Dent, Obrian Lawrence
Report | Print
Apr 21, 2023 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Premier Chrysler Dodge Jeep RAM Cape Cod! Mark Mandirola - Service Manager mmandirola@drivepremier.com

April 18, 2023

Great service, great waiting room. Quick and easy. Would recommend this dealership for servicing your car. More

by VANYAPANCHEVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Laham
Report | Print
Apr 18, 2023 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mark Mandirola - Service Manager mmandirola@drivepremier.com

April 18, 2023

The repair was good , but with a little quality control from the previous week’s service a return trip would have been unnecessary. More

by JFULLER184
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Laham
Report | Print
Apr 18, 2023 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you for your feedback. Please don't hesitate to reach out to us directly if you would like to discuss your concerns or if we can be of any further assistance. We appreciate your business and hope you will give us another opportunity to serve you! Mark Mandirola - Service Manager mmandirola@drivepremier.com

April 18, 2023

They keep you informed all the way through your appointment also has a comfortable waiting area so I don’t mind waiting More

by WLOUW2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Obrian Lawrence
Report | Print
Apr 18, 2023 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thanks for sharing about your experience with Premier Chrysler Dodge Jeep RAM Cape Cod. We appreciate your business and hope to see you again soon! Mark Mandirola - Service Manager mmandirola@drivepremier.com

April 18, 2023

The dealership is fine and the people are great and wonderful to work with. However, the price of $280 for a #194 light bulb, $7.50, a less than 2’ wiring harness, $33.95, a light side marker plastic l More

by allisonakeley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Laham
Report | Print
Apr 18, 2023 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

We're sorry to hear that you weren't fully satisfied with your experience and would love to see if there is something we can come up with to turn it around for you. If you wouldn't mind discussing your concerns in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Mark Mandirola - Service Manager mmandirola@drivepremier.com

April 17, 2023

Charged me 150$ to go through my car on a recall without asking.. tried to get the 150 $ and woman was rude .. I called several times without a call back .. worst experience I have ever has .. no customer s More

by DENISEMINER77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kristina Babcock
Report | Print
Apr 21, 2023 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, Denise, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Mark Mandirola - Service Manager mmandirola@drivepremier.com

April 17, 2023

Fast and very good job. I’m very happy, thank you for everything premier cape cod More

by gabrielfornalski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
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Apr 18, 2023 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Gabriel, and don't hesitate to let us know if we can be of further assistance. Mark Mandirola - Service Manager mmandirola@drivepremier.com

April 17, 2023

They were fantastic to work with. Easy process. I’ll recommend them to everyone who is looking for a jeep More

by MHIRTLE
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Rich, Andrew Dent, Obrian Lawrence
Report | Print
Apr 18, 2023 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Premier Chrysler Dodge Jeep RAM Cape Cod, we look forward to having you as one of our valued customers for many more years to come! Mark Mandirola - Service Manager mmandirola@drivepremier.com

April 17, 2023

Service was exceptional! Very thorough service! Went Above and beyond! Would buy again! Customer for life! More

by TH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Dombrowski, Andrew Dent, Danielle Laham, Giovanni Richardson, Danielle Del Buono, Jackie Moran, Al Testa, Obrian Lawrence, Tom Hennebury, Kristina Babcock
Report | Print
Apr 18, 2023 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mark Mandirola - Service Manager mmandirola@drivepremier.com

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