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Premier Chrysler Dodge Jeep RAM Cape Cod

Hyannis, MA

4.7
1,658 Reviews

460 Yarmouth Road

Hyannis, MA

02601

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Showing 1,658 reviews

April 23, 2023

Very convenient location. Wr actually have enjoyed on the past dealing with Nicole Britton and we're caught off guard when we were greeted by Shawn. We're not sure who will be More

by HON0
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Britton, Shawn ?
Apr 24, 2023 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thanks for sharing your thoughts about your experience with Premier Chrysler Dodge Jeep RAM Cape Cod. We appreciate your business and hope to see you again soon! Mark Mandirola - Service Manager mmandirola@drivepremier.com

April 23, 2023

I was told they could not change tires out because my rig was too heavy for lift. Even though they did it before. They did not address a problem that they knew was coming about the backup camera not working. More

by sarahblackwell1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mechanic , Danielle Laham
Apr 27, 2023 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Mark Mandirola - Service Manager mmandirola@drivepremier.com

April 22, 2023

I was treated with respect and great service, it was a fantastic and seamless experience. More

by RYAN.BENOIT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Dent, Obrian Lawrence
Apr 23, 2023 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thanks for your feedback on your recent visit to Premier Chrysler Dodge Jeep RAM Cape Cod. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Rob Dombrowski - Sales Manager rdombrowski@drivepremier.com

April 21, 2023

Nicolle, you was very helpful but I don’t think the mechanics were sorry. Thank you so much for your service. More

by DARKPLACEPARTNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolle
Apr 23, 2023 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you for taking the time to share your thoughts on working with our team. If you would like to further discuss your visit, feel free to contact us at your convenience. Mark Mandirola - Service Manager mmandirola@drivepremier.com

April 21, 2023

My experience with Premier Cape Cod Jeep has never been anything less than stellar! I receive VIP service each and every time I visit. Kudos to an extraordinarily well orchestrated team! Special callouts t More

by BRITTM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Britton, Service Advisor, Andrew Dent, Danielle Laham, Giovanni Richardson, Obrian Lawrence
Apr 23, 2023 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Premier Chrysler Dodge Jeep RAM Cape Cod, we look forward to having you as one of our valued customers for many more years to come! Mark Mandirola - Service Manager mmandirola@drivepremier.com

April 21, 2023

Excellent service from the moment I walked in the door The service was done properly and quickly. The waiting are was comfortable and very clean More

by slundegren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole, Danielle Laham
Apr 23, 2023 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Premier Chrysler Dodge Jeep RAM Cape Cod. Mark Mandirola - Service Manager mmandirola@drivepremier.com

April 20, 2023

Your service reps were very professional and easy to work with. I look forward to working with them in the future. More

by MARTYCAVANAUGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Dombrowski, Andrew Dent, Obrian Lawrence
Apr 21, 2023 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Premier Chrysler Dodge Jeep RAM Cape Cod! Mark Mandirola - Service Manager mmandirola@drivepremier.com

April 18, 2023

The dealership is fine and the people are great and wonderful to work with. However, the price of $280 for a #194 light bulb, $7.50, a less than 2’ wiring harness, $33.95, a light side marker plastic l More

by allisonakeley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Laham
Apr 18, 2023 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

We're sorry to hear that you weren't fully satisfied with your experience and would love to see if there is something we can come up with to turn it around for you. If you wouldn't mind discussing your concerns in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Mark Mandirola - Service Manager mmandirola@drivepremier.com

April 18, 2023

They keep you informed all the way through your appointment also has a comfortable waiting area so I don’t mind waiting More

by WLOUW2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Obrian Lawrence
Apr 18, 2023 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thanks for sharing about your experience with Premier Chrysler Dodge Jeep RAM Cape Cod. We appreciate your business and hope to see you again soon! Mark Mandirola - Service Manager mmandirola@drivepremier.com

April 18, 2023

The repair was good , but with a little quality control from the previous week’s service a return trip would have been unnecessary. More

by JFULLER184
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Laham
Apr 18, 2023 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you for your feedback. Please don't hesitate to reach out to us directly if you would like to discuss your concerns or if we can be of any further assistance. We appreciate your business and hope you will give us another opportunity to serve you! Mark Mandirola - Service Manager mmandirola@drivepremier.com

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