
Premier Chrysler Dodge Jeep RAM Cape Cod
Hyannis, MA
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Ram 2019 center console issues My new Ram (oct 2019) console starting acting up and required replacement. This was a repeat of the experience on a 2018 Ram 1500 the year before. I My new Ram (oct 2019) console starting acting up and required replacement. This was a repeat of the experience on a 2018 Ram 1500 the year before. I have driven the same truck since the early 90s probably 8 or 9 trucks and without exception all performed without issue over the years all with the big V8 Given my experience with the last two Trucks and the new electronic gear boxes that are modified almost annually I think Ram has throw themselves on the Sword of trying to get higher mileage at the cost of quality thinner bodies etc The console is a nightmare. On the bright side the crew at premier stepped up to the plate and kept the truck almost three weeks waiting for a replacement and gave me a 2020 Ram 1500 to drive with the smaller engine. Guess what the console played up, imagine my excitement that still instal the same stuff (cleaned up for sensitive readers) David and Michelle are top shelf and provide excellent service but this must be costing Ram a bunch of money year over year. However the downside is I am doubting my next purchase will be a Ram. More
I had the best experience with premier. All professional, spotless facilities, very easy signing with electronic signatures I wouldn’t anywhere for a Jeep product. Thanks and keep up the great work spotless facilities, very easy signing with electronic signatures I wouldn’t anywhere for a Jeep product. Thanks and keep up the great work More
Perfect Covid 19 process. Quick service for my state inspection sticker. Appreciated the clean and safe environment and text billing communications. I am a repeat customer who has been totally satisfied inspection sticker. Appreciated the clean and safe environment and text billing communications. I am a repeat customer who has been totally satisfied with every service interaction for over 6 years now. Michelle provided professional customer communications and has always been proficient over the years. More
Awesome experience. Great teamwork, went in on a Thursday, picked up my car on Monday. Didn't feel pressure to buy or taken advantage of. Thursday, picked up my car on Monday. Didn't feel pressure to buy or taken advantage of. More
Thank you. Wonderful experience with Leo. Very knowledgeable and helpful. Made purchase easier. No pressure and quick. I would definitely recommend purchase here. Much appreciated knowledgeable and helpful. Made purchase easier. No pressure and quick. I would definitely recommend purchase here. Much appreciated More
They where so helpful in getting us a quick appointment while we were on vacation. The service department was very clean and employees frequently as if we needed anything while we were on vacation. The service department was very clean and employees frequently as if we needed anything More
Service was good and as far as I know the problem was corrected, have to wait for it to rain again. The way the country has to function in today's world the experience was good. corrected, have to wait for it to rain again. The way the country has to function in today's world the experience was good. More
I was in and out in 30 minutes. And the inside of my vehicle appeared to be sprayed with a substance when it was returned. Disinfectant perhaps? All good. I was very pleased. vehicle appeared to be sprayed with a substance when it was returned. Disinfectant perhaps? All good. I was very pleased. More
David was very helpful as my service representative. I liked the text messaging option that was made available. Fuel sleeve repair seems to be good. liked the text messaging option that was made available. Fuel sleeve repair seems to be good. More
Excellent customer service and no pressure salespeople. Amazing deal on a brand new Jeep Cherokee. Everyone there is super friendly and professional. Second time shopper. Amazing deal on a brand new Jeep Cherokee. Everyone there is super friendly and professional. Second time shopper. More