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Premier Chrysler Dodge Jeep RAM Cape Cod

Hyannis, MA

4.7
1,666 Reviews

460 Yarmouth Road

Hyannis, MA

02601

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Showing 1,666 reviews

October 15, 2020

Could not have been more happier with the attention I was given ,. the experience overall was tremendous. The team of Gio, Al and Andrew was exceptional More

by oneilrobertb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Dent, Giovanni Richardson, Danielle Del Buono, Al Testa
Oct 16, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

We are grateful to have you as a Premier Cape Cod customer, thanks for the review!

October 13, 2020

Rob, my sales rep was extremely knowledgeable not only about the vehicle but also about the purchasing process. His customer service skills are exemplary and we very much enjoyed working with him. More

by RENEANNJACKSON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Dombrowski, Andrew Dent, Andrew Sheridan
Oct 14, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Hi Rene Ann, thank you for visiting Rob at Premier Cape Cod! Let us know how we can assist you next time!

October 13, 2020

The oil change was fine but I bought a new car at 3 months old I had two issues with it from the very beginning and I still have not gotten a call or an appointment my salesman was fantastic but the se More

by kimb196577
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michelle Martin
Oct 28, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Hello Kim, Thank you for your feedback. We have made several attempts to reach you. We would like to assist you, please reach out to Danielle Laham, 508-815-5000 or dlaham@drivepremier.com She will be happy to assist.

October 13, 2020

Car stalling, I was told car isn’t driven enough to charge the 2nd battery? Bad answer. Hopefully this issue doesn’t continue....Warranty- no charge More

by jdgolf
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dave Nickerson
Oct 28, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

We appreciate your feedback. I'm sorry that you did not feel the information provided was informative enough. I can understand how a more detailed explanation of the issue would have been helpful. I am happy to hear that the services were covered under your vehicle warranty. If you feel a more detailed explanation would be beneficial please reach out to Danielle Laham, Service Manager. 508-815-5000, she would be more than happy to assist.

October 13, 2020

In and out quick, very professional and clean experience, would totally recommend them! All staff were very friendly and courteous. They even cleaned up my vehicle nicely. More

by pallidun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Martin
Oct 14, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you for stopping by to leave Premier Cape Cod a wonderful review!

October 13, 2020

Olivea is an absolute pleasure to deal with. She is friendly, professional and very personable. She is a true asset to Premier. Unfortunately I’ve had to deal with one “not so friendly” associate ove More

by kellie.jansen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Olivea Eldredge
Oct 14, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Hi Kellie, thank you for visiting Olivea at Premier Cape Cod! We're so happy to hear that you can trust her for all automotive needs!

October 13, 2020

Everyone at Premier is cheerful and very Everyone at Premier is cheerful and very helpful...answering questions for a person like myself that hasn’t a clue...about cars. They tracked More

by jwrigley0
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leo Laemmle, Michelle Martin, Andrew Dent
Oct 14, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you for recommending Premier Cape Cod! See you next time!

October 13, 2020

Michelle was just wonderful! Took care of our Jeep Michelle was just wonderful! Took care of our Jeep service and even secured a loaner. Service department serviced the Jeep in a very timely fashion! More

by DonJack19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leo Laemmle, Michelle Martin, Paul Larsen, Al Testa
Oct 14, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you for trusting our service team at Premier Cape Cod for all of your automotive needs! We look forward to seeing you next time!

October 13, 2020

Never again. I paid 3 diagnostics and the problem wasn’t diagnosed correctly. I am out a thousand dollars and I bought my car there! I here there is a great Jeep dealership in New Bedford. I will be going t More

by ALLYSON67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michelle Martin
Nov 17, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Allyson, sorry to hear that you are not pleased with the level of service provided. Premier takes great pride in providing a higher level of service to our clients. We do our very best to properly diagnose and repair vehicles that service with us. I did research your service records and found that we did properly diagnose your vehicle and recommended repairs, but you declined the services. I also confirmed that the money spent in our service department was for needed repairs. If you would like to discuss this further please reach out to Danielle Laham, Service Manger she would be happy to assist.

October 12, 2020

This is a professional and well maintained dealership. The staff are all good at their jobs and enjoy their work. The inventory selection is excellent. More

by Caracliff4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Martin, Andrew Dent, Obrian Lawrence
Oct 12, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you for visiting our team at Premier Cape Cod!

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