
Premier Chrysler Dodge Jeep RAM Cape Cod
Hyannis, MA
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Michelle M., the Service Department Service Advisor is the best! She is always gracious, kind and patient even when faced with a customer that is stressed and frustrated. She is an excellent listener, co the best! She is always gracious, kind and patient even when faced with a customer that is stressed and frustrated. She is an excellent listener, communicator and facilitator who is terrific to work with. I know my Jeep is in great hands when I leave it with her and the Premier Team for service. More
I just needed a state inspection. The facility was spotless, and the service advisor friendly and efficient. I had a busy schedule that day, so l left the car and asked for a call when done. All worke spotless, and the service advisor friendly and efficient. I had a busy schedule that day, so l left the car and asked for a call when done. All worked out great. I got back to town a little late, so the advisor waited until I arrived. ABOVE & BEYOND! More
Great sales from Robb W.Not a huge selection. But Robb Great sales from Robb W. Not a huge selection. But Robb got in what I wanted from another location. Service dept front desk could more customer servi Great sales from Robb W. Not a huge selection. But Robb got in what I wanted from another location. Service dept front desk could more customer service training. The parts & service dept workers are great. Don’t work with Dannielle she is the worst. More
I went in for a tire rotation and alignment on my 2020 Ram 1500. I hit a large rock and was concerned about the front end. It took about 1 1/2 hrs which is quick. The price was good. I'm happy. Ram 1500. I hit a large rock and was concerned about the front end. It took about 1 1/2 hrs which is quick. The price was good. I'm happy. More
Very disappointed. I had dropped vehicle off on a Saturday and rented a car. Michelle calls me in the following Tuesday that the car was all ready. The check engine light went right back on. the Jeep Saturday and rented a car. Michelle calls me in the following Tuesday that the car was all ready. The check engine light went right back on. the Jeep is still running bad. Michelle said I couldn’t bring car back right away. Tried calling Danielle service manger to complain but she never called back. More
Brought my Ram in for a airbag recall and they broke the heater door. They said it wasn’t related to the recall and charged me for the repair...$853.00! They later admitted they broke the heater door and heater door. They said it wasn’t related to the recall and charged me for the repair...$853.00! They later admitted they broke the heater door and would reimburse me. The next time I was in they claimed they had never said they would reimburse me. I looked Danielle Laham straight in the eyes and said “ so, you are going to lie to me” and not honor your word. Her answer was “yes, that’s correct”. Don’t ever buy a car, service a car, or even speak to anyone associated with those shylocks. More
I went in wanting a Jeep Wrangler but sadly couldn’t afford it. I worked with Gio who was very patient with me and helped me go through all my options. Ended up leasing a 2021 Jeep Grand Cherokee and I afford it. I worked with Gio who was very patient with me and helped me go through all my options. Ended up leasing a 2021 Jeep Grand Cherokee and I absolutely love it. Every one I dealt with from the greeter to the service department were all very nice and courteous. More
I have been dealing with Premier for the past 15 years. Both sales and service areas always exceptional in terms of no-pressure, friendliness, customer service, knowledge, and technical expertise. A specia Both sales and service areas always exceptional in terms of no-pressure, friendliness, customer service, knowledge, and technical expertise. A special note of thanks re: my latest Premier experience to Rob D for his extreme patience and tenacity in finding me the absolutely perfect new Grand Cherokee and to Andrew D for making the business/paperwork end user-understandable and a relatively stress free process. Love the Grand Cherokees, really enjoying the new ride and can't wait for next long road trip! More
Easygoing got what I wanted very accurate the team was working well to accommodate all my wants n needs will definitely be back to buy another working well to accommodate all my wants n needs will definitely be back to buy another More
A great experience Brought a friend from the Vineyard to A great experience Brought a friend from the Vineyard to test drive a Jeep Renegade. I was on the fence about trading in my car But the deal was A great experience Brought a friend from the Vineyard to test drive a Jeep Renegade. I was on the fence about trading in my car But the deal was great brought down my overhead I got one too!!!!! Thank you Jack Moran! More