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Premier Chrysler Dodge Jeep RAM Cape Cod

Hyannis, MA

4.7
1,666 Reviews

460 Yarmouth Road

Hyannis, MA

02601

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Showing 1,666 reviews

November 17, 2020

Michelle M., the Service Department Service Advisor is the best! She is always gracious, kind and patient even when faced with a customer that is stressed and frustrated. She is an excellent listener, co More

by jpd2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Martin
Nov 17, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you for taking the time to share this wonderful feedback about Michelle and the team! We appreciate you trusting Premier Cape Cod with your service needs and we look forward to your next visit. Thanks again!

November 17, 2020

I just needed a state inspection. The facility was spotless, and the service advisor friendly and efficient. I had a busy schedule that day, so l left the car and asked for a call when done. All worke More

by EFFAN.JAY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Olivea Eldredge
Nov 18, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you for taking the time to leave Premier Cape Cod this five-star review! Customer satisfaction is always our top priority and we're glad to hear that our team exceeded expectations during your recent visit. Thanks again, and we hope to see you next time!

November 14, 2020

Great sales from Robb W.Not a huge selection. But Robb Great sales from Robb W. Not a huge selection. But Robb got in what I wanted from another location. Service dept front desk could more customer servi More

by DL & RJ
Recommend Dealer
Yes
Employees Worked With
Rob Dombrowski, Michelle Martin, Andrew Dent, Danielle Laham, Paul Larsen, Al Testa, Peter Lennon, Olivea Eldredge, Andrew Sheridan
Nov 17, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Congratulations on your new vehicle, we are very happy to hear that Rob was able to locate the vehicle you were looking for which can be difficult given the current circumstances. Thank you again, we appreciate your business and look forward to seeing you soon.

November 14, 2020

I went in for a tire rotation and alignment on my 2020 Ram 1500. I hit a large rock and was concerned about the front end. It took about 1 1/2 hrs which is quick. The price was good. I'm happy. More

by MaximumSteel
Recommend Dealer
Yes
Employees Worked With
Michelle Martin
Nov 16, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you for taking the time to share your experience with Premier Cape Cod! We appreciate the five-star rating and we hope to see you again in the future. Take care and please don't hesitate to reach out if there's anything else we can do for you!

November 14, 2020

Very disappointed. I had dropped vehicle off on a Saturday and rented a car. Michelle calls me in the following Tuesday that the car was all ready. The check engine light went right back on. the Jeep More

by jrosati
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michelle / Danielle , Michelle Martin, Danielle Laham
Dec 14, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

We apologize for the lack of communication during your service appointment last month. If you have any further concerns, feel free to reach out.

November 12, 2020

Brought my Ram in for a airbag recall and they broke the heater door. They said it wasn’t related to the recall and charged me for the repair...$853.00! They later admitted they broke the heater door and More

by NeverAgain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Danielle Laham
Dec 14, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

We're sorry to hear we lost your business. We expect the best for all of our customers, and it's hard to hear we let you down during your service visit last month. If you have any additional feedback, feel free to reach out.

November 10, 2020

I went in wanting a Jeep Wrangler but sadly couldn’t afford it. I worked with Gio who was very patient with me and helped me go through all my options. Ended up leasing a 2021 Jeep Grand Cherokee and I More

by julieh12780
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Dent, Giovanni Richardson
Nov 11, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you so much for the kind comments about Gio and the team here at Premier Cape Cod! We're delighted to hear that you're enjoying your Grand Cherokee so far, and we hope you'll be visiting us again in the future. Take care and please don't hesitate to reach out if there's anything else we can do for you!

November 10, 2020

I have been dealing with Premier for the past 15 years. Both sales and service areas always exceptional in terms of no-pressure, friendliness, customer service, knowledge, and technical expertise. A specia More

by bmb515
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Dombrowski, Andrew Dent
Nov 12, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you so much for being a longtime Premier Cape Cod customer! We're delighted to hear that you're loving your new Grand Cherokee, and we'll be sure to share your kind comments with Rob and Andrew. Thanks again for all your support over the years, and we'll see you next time!

November 10, 2020

Easygoing got what I wanted very accurate the team was working well to accommodate all my wants n needs will definitely be back to buy another More

by 4potters
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Dombrowski, Andrew Dent, Peter Lennon
Nov 10, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you for your review! We look forward to seeing you next time at Premier Cape Cod!

November 07, 2020

A great experience Brought a friend from the Vineyard to A great experience Brought a friend from the Vineyard to test drive a Jeep Renegade. I was on the fence about trading in my car But the deal was More

by Mojo8881
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Dent, Jackie Moran
Nov 09, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you so much for your business, as well as bringing your friend to come visit us! Your support is greatly appreciated by all of us here at Premier Cape Cod, and we look forward to serving you again in the future. Take care and thanks again!

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