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Premier Chrysler Dodge Jeep RAM Cape Cod

Hyannis, MA

4.7
1,666 Reviews

460 Yarmouth Road

Hyannis, MA

02601

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Showing 1,666 reviews

December 04, 2020

The maintenance work was fine but I wanted another key Fab so I paid $200+for key fab and when they went to program it the service person said to me did you tell him it had an automatic start and I said n More

by Markbkiefer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dave Nickerson
Jan 21, 2021 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Hi Mark, I apologize for the late response. We want to thank you for your business, but we're sorry to hear about the miscommunication. If you have any further questions about your key fob, please feel free to reach out to our service team.

December 03, 2020

I appreciate the dealership for its professionalism, friendliness, responsiveness and communication. I like being updated about my vehicle through text messages and I am completely satisfied More

by cathleenbean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Olivea Eldredge
Dec 04, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

We love hearing from our satisfied customers, Cathleen! See you next time at Premier Cape Cod!

December 02, 2020

I went to 3 dealerships and O’Brian was the best sales person that I met! He was professional, polite and has a no nonsense approach! He went above and beyond to help me! Thank you! More

by Krush
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Dent, Obrian Lawrence
Dec 02, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you for your kind review! O'Brian is a huge asset to Premier Cape Cod, and we're so happy to hear you had the opportunity of working with him!

December 02, 2020

Very prompt service . Service writer was very polite and efficient . Does Bob Studley own the place yet ? He was there when I bought my 2000 Viper from Central Cape Dodge . It's good to know you have a More

by rtwbish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Martin, Danielle Laham, Olivea Eldredge
Dec 03, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you for your review, Bob! Our team at Premier Cape Cod appreciates your business and looks forward to having you as a customer for life!

November 30, 2020

The service group is great and always friendly, attentive, and keep you informed on the progress of your vehicle service. They are great to deal with. More

by jtzimorangas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle Laham, Dave Nickerson
Nov 30, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

We really appreciate you taking the time to leave Premier Cape Cod this awesome review, thank you!

November 29, 2020

My experience couldn’t be better. I called Rob Dombrowski mentioned I was looking for a van he gave me a price I thought was unbelievable. Came in and purchased van on the spot. Everything was done within an More

by adads10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Dombrowski
Nov 30, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you for visiting Rob at Premier Cape Cod! We're so honored to receive your support! See you next time!

November 28, 2020

Interacting with David who greeted us and took care of us made the service appointment pleasant . He was very friendly and remembered me from months ago. More

by beaches3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Nickerson
Nov 30, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thanks for the great review - we'll be sure to share with David! We're grateful to have you as a Premier Cape Cod customer and we look forward to your next visit!

November 26, 2020

Olivia was not given the proper technical support she needed. I stated my problem on a index card and that was given to Olivia to pass on the shop. The instructions were not followed and the problem More

by hebmtb@aol.com
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Olivea Eldredge
Dec 14, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you for taking the time to share your feedback. We pride ourselves on providing the best experience for our customers, and it's hard to hear we missed the mark during your recent visit. We would love the opportunity to provide better service during your next visit. Please feel free to call and set up another appointment.

November 25, 2020

Went in looking to buy a Jeep. Year round resident here from Ptown. Was introduced to O’Brien whom I couldn’t of been more pleased with! The whole process was made easier by him! Even when I couldn’t get t More

by PtownChristian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Obrian Lawrence
Nov 30, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you for visiting O'Brien at Premier Cape Cod! We appreciate your business and look forward to working with you again! Enjoy your new Jeep Wrangler Sport!

November 24, 2020

Hi Olivea. The service you provided was outstanding and we sincerely appreciate it. Thank you for the prompt attention to the issue, putting a temporary fix in place quickly (and without an appointment!) a More

by JVenezio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Olivea Eldredge
Nov 24, 2020 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

It's our pleasure! We appreciate the kind review and will be sure to share it with Olivea. Thanks for your business, from all of us here at Premier Cape Cod!

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