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Premier Chrysler Dodge Jeep RAM Cape Cod
Hyannis, MA
1,663 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,663 reviews
March 04, 2017
Leadership From a return customer this model should be the industry standard. No hassles, told Joe what I wanted and drove away. Fast, easy and convenient. And From a return customer this model should be the industry standard. No hassles, told Joe what I wanted and drove away. Fast, easy and convenient. Andrew took care of the business end without any pressure to purchase any add on goodies. More
by Bill S
Employees Worked With
Russ, Joe O'Brien, Andrew Dent
March 01, 2017
We'll PASS. I called and spoke to reception asking if we could have a tech just switch out our locking lug nuts on our jeep to universal lug nuts. Reception said I called and spoke to reception asking if we could have a tech just switch out our locking lug nuts on our jeep to universal lug nuts. Reception said we would have to make an appointment, I asked to speak to a manager because that particular job takes no longer then 15 min. Their website also states they offer "walk in" oil changes, this is NOT the case. You have to make an appointment for that as well, which is fine but don't advertise "quick services" that's don't in fact exist. And also how can you offer a "walk in" oil change but someone can't quickly switch out lug nuts? I spoke to Michelle who was that kind of hidden rude on th phone, where her words seem nice but her tone was rude and very short. Needless to say we will not be buying our summer jeep at this company knowing we would have to deal with Michelle in service. Great customer service... NOT! More
by BeachHouseCapeCod
Employees Worked With
Michelle Martin
February 23, 2017
Exceeds Expectations Kacey, Michelle and Lauren all are exceptional at their jobs. Completely professional, courteous and appear to always be in a good mood! The servi Kacey, Michelle and Lauren all are exceptional at their jobs. Completely professional, courteous and appear to always be in a good mood! The service is always done to the highest level and communication is excellent. Highly recommended! More
by Bazookajo13!
Employees Worked With
Lauren Pavao, Kacey Dockham, Michelle Martin
February 18, 2017
Great Leasing Experience My first dealing with Leo was strictly over the phone. So when I meet him I was a little taking back on how young he was, however based on our phone c My first dealing with Leo was strictly over the phone. So when I meet him I was a little taking back on how young he was, however based on our phone conversations he was very professional and sounded as if he has being doing this for a long time. Note, I've leased 7 times before in NY, Leo ran circles around all my previous sales people. Made my wife and I feel very comfortable, explained everything thoroughly and also had a lot of patiences for all our questions.. I have to say Leo Laemmle is an asset to The Company.. Anthony More
by Anthony101
Employees Worked With
Leo Laemmle
February 16, 2017
Honest , efficient,effortless! What a great way to buy a car! Joe O'Brien has made all of our purchases at Premier go smoothly with his expertise! , efficient,effortless! What a great way to buy a car! Joe O'Brien has made all of our purchases at Premier go smoothly with his expertise! More
by Jayne
Employees Worked With
Joe O'Brien
February 15, 2017
My jeep was taken in for a factory recall the service was un The people that work there couldn't do enough to help you and make the customer happy I will definitely go back when I need to buy a new Jeep The people that work there couldn't do enough to help you and make the customer happy I will definitely go back when I need to buy a new Jeep More
by Vincent Caraccia
Employees Worked With
Kacey Dockham, Michelle Martin, Gerald Hazard
February 11, 2017
Happy to return "Time & Time again" We have purchased so many times from this Company, Premier, with their many dealerships. Our favorite has to be Jeep. But, over the years, we also bo We have purchased so many times from this Company, Premier, with their many dealerships. Our favorite has to be Jeep. But, over the years, we also bought Mercedes, and BMW's, and have lost count, just how many, but always had a Jeep in our garage.. Each & every experience has been a real pleasure, dealing in the beginning with the Jeep Dealership in Sandwich, and later, West Yarmouth & Hyannis. Many years, many vehicles. The Sales Staff in each dealership has been more than helpful, and always courteous. They will go out of their way to help finding what's right for you, even if it involves travel, for them. We have never been disappointed and a special "thanks"to James (BMW), and our Jeep Salesman, Mike. Also, thanks to Golf, who took time to give us operational instruction, answering so many questions. We highly recommend any of these dealerships when looking to purchase a new or used vehicle. More
by Mary Niemi
Employees Worked With
James Carbonell and Russ Godfrey, Mike Del Buono, Golf Pengthong, Michelle Martin
February 01, 2017
Wonderful to work with a team so in touch with their product I found the people working there both professional and friendly as well as courteous' This is my second lease with Premier and I couldn't be happier I found the people working there both professional and friendly as well as courteous' This is my second lease with Premier and I couldn't be happier with the service and the terms. I highly recommend them as a company to service your automotive needs. More
by AVN
Employees Worked With
Makayla Matchem, Mike Del Buono, Golf Pengthong
January 31, 2017
Great Experience Mike Del Buono, Golf and Russ as well as the rest of the premier team made my leasing of a new vehicle a seamless and easy process. They are knowledge Mike Del Buono, Golf and Russ as well as the rest of the premier team made my leasing of a new vehicle a seamless and easy process. They are knowledgeable and great to work with. I will be back in the future. Worth the trip from Boston to Cape Cod to work with people you like. More
by Acallahan
Employees Worked With
Mike Del Buono, Golf Pengthong
January 30, 2017
Buying a certified pre owned Jeep Had a great experience working with Leo on getting my 2016 Jeep Cherokee. He was patient with me and all my questions and all my back and forth with t Had a great experience working with Leo on getting my 2016 Jeep Cherokee. He was patient with me and all my questions and all my back and forth with test driving different cars. I am happy with the choice I made and when I picked it up, Golf was very helpful in demonstrating all the different options the car had. Thanks again guys, Peter M More
by Peter M
Employees Worked With
Leo Laemmle, Golf Pengthong
