Premier Chrysler Dodge Jeep RAM Cape Cod
Hyannis, MA
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Getting a new truck My experience was great. I drove out of the dealership with a brand new truck and I love it! Golf was wonderful! The Ram is awesome. My experience was great. I drove out of the dealership with a brand new truck and I love it! Golf was wonderful! The Ram is awesome. More
Vehicle lease I could not be happier with my experience at Premier Jeep. The leasing process was easy, smooth and pleasant. The staff was professional and knowledga I could not be happier with my experience at Premier Jeep. The leasing process was easy, smooth and pleasant. The staff was professional and knowledgable. More
Outstanding customer service I was recently in to have my Jeep Patriot in for a scheduled service. I was promptly taken care of by Kacey Dockham. I had a number of questions that I was recently in to have my Jeep Patriot in for a scheduled service. I was promptly taken care of by Kacey Dockham. I had a number of questions that she answered completely and kept me informed of the progress throughout. I waited in a very fine waiting area and the vehicle was ready in about an hour just like I was told. I've been involved with the retail service industry and I consider that the treatment that I had on that that was outstanding and that Ms. Dockham is an asset to your business. Keep up the good work in the training and treatment of your employees and I will highly recommend your establishment to others in the future. More
Trade in of leased vehicle for new leased vehicle Recognized March as Dodge truck month and with Jeep lease expiring in a few months visited to see what type of deal could be made. Robert Dombrowski Recognized March as Dodge truck month and with Jeep lease expiring in a few months visited to see what type of deal could be made. Robert Dombrowski provided excellent professional and respectful service throughout our entire experience which included driving and viewing several vehicles until we found the one that fit our needs. At no time did Robert initiate the typical sales pressure we have experienced at other dealerships which made our process much more pleasurable. The trade-in and document process went very smoothly and did not require any work on our part except for the signing of the paperwork. This is the fourth vehicle that we have purchased and/or leased from Premier and each time we have found their staff to be honest, respectful, and professional in their work. More
Well done Joe Obrien you are a true gentleman! purchasing my Jeep from Joe Obrien was easy. The pricing Was clearly laid out. Joe Obrien is a gentleman and I would would recommend Joe to any of my purchasing my Jeep from Joe Obrien was easy. The pricing Was clearly laid out. Joe Obrien is a gentleman and I would would recommend Joe to any of my friends! More
Purchasing a Jeep from Premier Jeep was a truly delightful experience. Leo Laemmle is a very professional and knowledgeable salesman who made the transaction seamless. I would highly r was a truly delightful experience. Leo Laemmle is a very professional and knowledgeable salesman who made the transaction seamless. I would highly recommend Premier Jeep to anyone! More
Kacey 3 thumbs up She took the time to go over the repairs and apply the warranty for parts that were covered. Nice conversation with John about my concerns about my ve She took the time to go over the repairs and apply the warranty for parts that were covered. Nice conversation with John about my concerns about my vehicle More
I wouldn't go anywhere else! My husband and I just leased our third vehicle from Premier. Our first experience at Premier was amazing. We had an incredible salesman named Russ. We My husband and I just leased our third vehicle from Premier. Our first experience at Premier was amazing. We had an incredible salesman named Russ. We went in on a Friday and he was in jeans (casual friday). He immediately made us feel at ease with the whole car leasing process, explaining that they always offer the best price up front, so there's no running back and forth between sales agents and management. This was so refreshing - it was a hassle free, pleasant experience talking with Russ about our needs, and finding a vehicle that would fit us and our budget. Because Russ (and all sales agents) present you with their best price up front, Premier Cape Cod is full of employees who genuinely enjoy getting to know you, without it being a pretense for trying to sell you something you don't need at a price you can't afford. It was because of this amazing customer service that we have returned for two more leases. When we did we were pleased to find that our good friend Russ, was now the general manager (Yay Russ!). This time around, Russ put us in the capable hands of Leo, Golf, and Andrew. They made leasing our new Chrysler Pacifica a breeze. Since we live on Nantucket, we truly appreciated the time they spent with us texting, and emailing to make sure all the paperwork and details would be in order upon arrival. This was extra important to me because I had my mom and 2 1/2 year old daughter in tow. It was the most painless experience in automotive history. So long as Premier Cape Cod continues to stock their show room with knowledgeable, and friendly employees, I will continue to be a faithful customer!!! More
EXCEPTIONAL If you want a car buying or leasing experience that far exceeds any you've ever had PLEASE visit this dealership! I was treated with kindness and pro If you want a car buying or leasing experience that far exceeds any you've ever had PLEASE visit this dealership! I was treated with kindness and professionalism that Id never had on Cape before! They are a no pressure sales team who are so kind and so incredibly knowledgeable you will never go anywhere else. Leo answered all of my questions and stayed after the closing time to make sure I had print outs and was able to test drive a vehicle. He gave me his cell number so I could text him and set up a further test drive even on his day off! I looked at other dealerships but quickly returned to Premier Jeep. The low pressure, bend over back ward team work from Leo, Rob, Andrew and Golf, (who drove all the way to Rhode Island at night during a rainstorm to bring my "soul Vehicle" to me the day I decided on it) Will never be forgotten! I can promise you , you will know what I'm talking about even if you just go in to take a one time peek at the vehicles at this dealership. 100 percent satisfied and so very , very happy!!! Gold stars, two thumbs up and A plus to all. More
Jeep Grand Cherokee Overland Review Honestly, I had 3 other cars/dealerships that I had planned to look at that morning. Stopped in to check out the Grand Cherokee, talked with Mike, wen Honestly, I had 3 other cars/dealerships that I had planned to look at that morning. Stopped in to check out the Grand Cherokee, talked with Mike, went on a test drive and ended up buying the car! Mike is great to work with, not a high pressure salesman which is a Big turnoff to me! Golf is very pleasant and spent quite a bit of time explaining all the electronic features of the car. Andrew in financing was very friendly and very good at explaining the cost, discounts and service plans. never made it anywhere else! More