Premier Chrysler Dodge Jeep RAM Cape Cod
Hyannis, MA
Filter Reviews by Keyword
By Type
Showing 1,663 reviews
Easy and efficient to work with! The Premier Cape Cod Dealership and Rob Dombrowski, are easy and efficient to work with. They listen to what the customer wants and makes it happen. The Premier Cape Cod Dealership and Rob Dombrowski, are easy and efficient to work with. They listen to what the customer wants and makes it happen. I would recommend going in to shop for your next vehicle. More
Jed @ Premier saved our vacation! After driving up to The Cape with 3 kids from NYC for a 2 week vacation, our transmission had a leak which made our brand new Pacifica undriveable. Be After driving up to The Cape with 3 kids from NYC for a 2 week vacation, our transmission had a leak which made our brand new Pacifica undriveable. Between Chrysler Customer Care, a tow truck from Brewster to Hyannis and a few days of a rental car, it seemed like we had a bad luck spell on a much needed vacation. Jed at Premier worked diligently to get our car up & running again. He and the whole team were courteous and professional. Thank you so much for everything that you do. You saved our vacation and in less time than originally estimated! Thank you!! -Jantsch family from NYC. More
Dealership Recommendation This past week, I purchased a 2017 Jeep Renegade with Leo Laemmle at Premier Cape Cod. From our first conversation, I told him that I was not interes This past week, I purchased a 2017 Jeep Renegade with Leo Laemmle at Premier Cape Cod. From our first conversation, I told him that I was not interested in a "Hard Sell" and he explained that he does not receive a commission so I called the right place and he was correct. I was very specific in the vehicle that I was looking for and it took almost five weeks but Leo and Russ the General Manager found the exact vehicle I wanted. When I went to pick up my Renegade, Golf sat with me and explained all of the features and was such a pleasure. Everyone at the dealership seemed very upbeat and positive and it was great to finally meet the people I had been speaking with on the phone for weeks. Leo, Russ and Golf were exceptional to deal with and made for a positive experience. I thank them for all their hard work for going above and beyond. More
Could not be more pleased with Premier's Service dept I came in with my partner a couple of weeks ago to get work done on an older 04 Wrangler that I just refuse to give up. I didn't realize that when sch I came in with my partner a couple of weeks ago to get work done on an older 04 Wrangler that I just refuse to give up. I didn't realize that when scheduling the appointment over the phone about a week prior that I was actually speaking with Matt Brillant (a phenomenal boy genius who used to run the show at the Apple Store in Hyannis and used to be the only guy I'd ever let even touch my computer) who's now apparently working at the front desk at the service department!! I've been dealing with Matt for my computer issues for the past couple of years and in all of my dealings with him both there and at Premier over the phone AND in person I could not ask for a more professional experience and personal level of service, as I work in customer service myself and can tell very easily when someone genuinely cares versus someone who could care less. Matt explained everything in detail over the phone about what to expect when coming in so there were no surprises. When I arrived he introduced me to Lauren Pavao who was equally as pleasant to deal with and an absolute doll in general (I hope you're enjoying the new puppy Lauren!!) . My car stayed there for a couple days as expected and is still running better than ever now a couple weeks later. If we have any problems with our Jeep I know I can always call my FRIENDS at Premier who will take care of us. Now I just have to find someone as good as matt to trust with my computer, LOL. You could not ask for a better staff and I am beyond pleased. More
My new summer ride Mike D. was great -- went over everything about the vehicle very thoroughly and answered all my questions, even the foolish ones! Plus he lives in my Mike D. was great -- went over everything about the vehicle very thoroughly and answered all my questions, even the foolish ones! Plus he lives in my town so that is extra points for him!! Kara Brunette is a delight -- she walked me through every piece of paper (and there was a lot) and explained all the boring details with a smile and a sense of humor! Great gal!! And Golf -- well he is just a genius extraordinaire. Not only did he show me how to work every gizmo & gadget, but he hooked my phone into the Bluetooth and drove my vehicle home and almost right into the garage plus I loved his infectious laugh -- great guy!! From walking into the dealership until leaving with my new car, everyone was wonderful!! More
Excellent experience Kacey Dockham, service advisor, was extremely helpful, polite and professional. She is a positive asset to this dealership. Matt Brillant, servi Kacey Dockham, service advisor, was extremely helpful, polite and professional. She is a positive asset to this dealership. Matt Brillant, service client coordinator , is another winner here. I couldn't be more pleased. I thank them both. More
Hassle-free Transaction My sales rep Derek Nickerson was knowledgeable, and professional. The business manager Andrew was pleasant and thorough. They made the whole process My sales rep Derek Nickerson was knowledgeable, and professional. The business manager Andrew was pleasant and thorough. They made the whole process easy and quick. I would recommend them to anybody. More
Our New Jeep We went in, ready to NOT buy that day, and encountered Kyle Hein. He was so helpful, and the car was so nice, that we bought it anyway. The business o We went in, ready to NOT buy that day, and encountered Kyle Hein. He was so helpful, and the car was so nice, that we bought it anyway. The business office was wonderful as well. WE ARE THRILLED! We sent our friends in the next day and they bought one too. Jon and Ruth Eames More
Leasing a car. From the first phone conversation with Rebecca and the end hand shake with Kyle, our experience was superb and professional. Very pleased and will r From the first phone conversation with Rebecca and the end hand shake with Kyle, our experience was superb and professional. Very pleased and will recommend. More
surpassed all needs and requests Kyle and the whole team exceeded all expectations and definitely went beyond normal care of us with our purchase. Very impressive and we will continu Kyle and the whole team exceeded all expectations and definitely went beyond normal care of us with our purchase. Very impressive and we will continue to be loyal return customers A big "Great job People" Thank you More