Premier Chrysler Dodge Jeep RAM Cape Cod

Excellent help buying a new Jeep I purchased a new Big Bear Jeep Wrangler over a month ago here and it was a great experience. Leo Laemmle was very helpful in the whole process from p I purchased a new Big Bear Jeep Wrangler over a month ago here and it was a great experience. Leo Laemmle was very helpful in the whole process from picking out which vehicle, to test drives, and having answers to every question I asked. I'd strongly suggest people to ask for his assistance when buying cars here but I'm sure the rest of the Premier Cape Cod crew are just as helpful. Kara Brunette was very helpful while making the purchase and explained all of the insurance options well. I plan on making all of my Jeep related purchases here because of their fair pricing and excellent service, and I suggest others do the same. More

Review All the staff I encountered during the process of leasing by car were excellent. We would definitely recommend premier to others. I am very happy with All the staff I encountered during the process of leasing by car were excellent. We would definitely recommend premier to others. I am very happy with my car. More

Jeep Wrangler From start to finish the entire process was quick, easy, and I drove away in my dream car three days later. Kyle was informative and helped us through From start to finish the entire process was quick, easy, and I drove away in my dream car three days later. Kyle was informative and helped us through every step. He gave us multiple options on what we wanted, explained details, kept us in our payment range, and set up everything (and even endured two little kiddos in tow- of which he gave snacks and they were happy campers)! Kyle walked me through the entire jeep before I left the lot. Kyle responded to all my e-mails within an hour, too! Andrew got me in and out of the paperwork part of the process with a breeze, and explained all my options every step of the way. Gerald helped me in servicing for my final inspection (to which the gentleman servicing the vehicle is my neighbor!!!). I have already sent two more friends to Premier in Hyannis. They are FABULOUS! More

First time leasing Leo at Premiere was very thorough with explaining the leasing options to me. He was polite and respectful and answered my questions in a timely manner Leo at Premiere was very thorough with explaining the leasing options to me. He was polite and respectful and answered my questions in a timely manner. I am very pleased with my 2017 4 door Jeep Wrangler and would recommend Premiere in Hyannis to all!! Thank you ! More

I never thought I would be a "Jeep Person" I had been shopping for a car for almost a full year by the time I came look at a Jeep. I did not think that it was at all what I was looking for and I had been shopping for a car for almost a full year by the time I came look at a Jeep. I did not think that it was at all what I was looking for and I was a little closed minded about it. Though after not picking and explaining every little detail I wanted in a car to Leo Laemmle ( one of the finest car salesman) he brought me over to the Jeep Grand Cherokee. Even though I was hesitant he was SPOT ON! Man does he know his stuff. I could not be more happy with this car. ITS PERFECT in a way I never thought a car could be. On top of it all it was in my budget! So everything I wanted for the price that I wanted and I got a great price for my trade. I am so super happy with this dealership and their employees. From now on I won't go anywhere else! BUY A CAR HERE! More

Great people Great buying process, super people. Explained my new ride A to Z. Friendly. No pressure. Easy process. Just regular people helping you through buying Great buying process, super people. Explained my new ride A to Z. Friendly. No pressure. Easy process. Just regular people helping you through buying a car. Highly recommended. More

Bad Service Experience / Policy Had multiple poor experiences with the service department here and would not recommend them. We have a 2014 Jeep Wranger Unlimited with 21k miles on i Had multiple poor experiences with the service department here and would not recommend them. We have a 2014 Jeep Wranger Unlimited with 21k miles on it. We brought the vehicle in December of last year for an under warranty noise complaint on the brake servo. Premier had the vehicle for two weeks and was unable to diagnose this basic concern. Because the vehicle is used only seasonally it was several months before we could send them a video demonstrating the noise concern again. At this point the vehicle only had 1,000 more miles on it, but it had timed out on the warranty. We asked them to goodwill (have the factory pay for) the repair since it was present when the vehicle was under warranty, under their care, and it was factory defect. They refused to to do so, claiming that 1.) their goodwill funds were limited 2.) they only goodwill repairs on vehicles they sell and 3.) that they charge a $100 deductible for goodwill claims. After checking with another Jeep dealership (that, even though we didn't purchase or service the vehicle with them, was willing to process this claim) we found out a.) Jeep doesn't limit goodwill claims b.) dealers are allowed to goodwill any vehicles not just the vehicles they sell and c.) that Jeep doesn't charge a deductible on goodwill repairs and that the dealer gets paid 100% of their normal parts and labor charges. I'm very disappointed with both dishonesty and their policy, which is anti-consumer. Our concern was escalated to the service manager (Daniel), general manager, and owner, but they refused to listen to the concern. More

Best car buying experience. I've been to a number of dealership over the years and delt with many salesman. My car buying experience with Leo and the Premier team was by far the I've been to a number of dealership over the years and delt with many salesman. My car buying experience with Leo and the Premier team was by far the best. Leo is a true pro and checks all the boxes you want in a salesman. We're considering a new Jeep for my wife and we know right were to go. I would recommend Leo and Premier to anyone. More

Our Family's New Car Dealership... I am from New Jersey, but have a home on Cape Cod so when I was in need of a new car I drove by Premier. I have never leased a car before, but decide I am from New Jersey, but have a home on Cape Cod so when I was in need of a new car I drove by Premier. I have never leased a car before, but decided to try it. I leased a Jeep Patriot and I love it. On my first visit I was quoted an incorrect lease price from a salesman (who is no longer there) so when I went back to actually lease the car the price was a bit higher which upset me a little. But I am happy to say that the manager stood by the first quote even though he might have lost some money on the deal. The fact that we worked out the problem and agreed on a fair deal price, made me a permanent customer! My son was so impressed that he then leased a Dodge Ram from Premier also. Finally this past month my daughter was looking for a car so again we went to Premier and she bought a Jeep Wrangler. Premier is my family's dealer for life. My husband is just waiting until he can turn in his car to buy one from Premier. The salesmen do not work on commission so they all help each other and do not pressure the customer. We leased all three vehicles from Leo, but I must say that all of the folks there were most helpful to us and answered all our questions. During our visits we also worked with Derek, Andrew and Golf who were all very accommodating. I highly recommend this dealership More

Positive experience. I stopped in to have a few questions answered in regards to leasing a new vehicle vs purchasing one. I believe I was met by Rebecca who greeted me and I stopped in to have a few questions answered in regards to leasing a new vehicle vs purchasing one. I believe I was met by Rebecca who greeted me and quickly found someone to answer my questions. I assumed all the sales personnel were busy with other customers as the Sales Manager, Russ Godfrey, assisted me. He spent a considerable time with me, going over different scenarios of buying vs leasing, as well as different financing options. Russ answered all my questions without any high pressure sales pitch, last minute deals, etc. He also didn't require all my personal information as most sale persons do and I was grateful for that, thus avoiding endless calls and e-mails from them. I found them to be very professional and concerned with their customers. If I decide to go forward I would definitely return to this dealership. More