Premier Chrysler Dodge Jeep RAM Cape Cod

Very professional and pleasant to work with. We found our buying experience very easy and the no bartering was nice. Kyle was very friendly and knowledgeable. Kyle was eager to get the answers if We found our buying experience very easy and the no bartering was nice. Kyle was very friendly and knowledgeable. Kyle was eager to get the answers if he wasn’t sure. Golf was also excellent. I be back to this dealership again. More

New Jeep Wrangler I enjoyed a most memorable new car purchase experience at Premier Cape Cod. My sales person, Rob Dombrowski was customer focused from the minute I wa I enjoyed a most memorable new car purchase experience at Premier Cape Cod. My sales person, Rob Dombrowski was customer focused from the minute I walked into the show room. I did not have an appointment but as I do every time I purchase a new vehicle (> 25 in my lifetime) I just walk in and make a purchase. He sensed that immediately, it was no non-sense, efficient and we completed a transaction including financing, a trade in of an existing vehicle and delivery of the new vehicle in less than 2 1/2 hours (note I do go purchasing during the quietest of times at the dealership). The after care service (getting my registration, final paper work (pink slip on trade in) was "bend over backward" whatever is easiest for me, the customer. I highly recommend Robert and the this dealership. More

Excellent buying experience We were extremely impressed with the entire car purchasing experience. Rob Dombrowski was knowledgeable, professional and attentive to every aspect of We were extremely impressed with the entire car purchasing experience. Rob Dombrowski was knowledgeable, professional and attentive to every aspect of the process; from the initial order to the delivery. We look forward to working with this dealership again. More

excellent Best car buying experience I've ever had.I will definitely return to Premier for my next car and will recommend the company to anyone. Best car buying experience I've ever had.I will definitely return to Premier for my next car and will recommend the company to anyone. More

Very satisfied. We had a such a good experience at this dealer, the salesman Kyle was very nice to us from start to the end of the entire process, I will sure go back We had a such a good experience at this dealer, the salesman Kyle was very nice to us from start to the end of the entire process, I will sure go back for my 3th truck. More

WARNING! A two week nightmare, Amatures, STAY AWAY! Wasted my time and ruined my Christmas. I came into the dealership ready to buy a car, with a loan approved through my bank ahead of time, with a paid Wasted my time and ruined my Christmas. I came into the dealership ready to buy a car, with a loan approved through my bank ahead of time, with a paid off trade in, title in hand. I worked out the total price including a warranty and closed the deal on 16 Dec. I was never allowed to take the car from the dealership because they "claimed" they "hadn't gotten paid" by my bank. A lie. I bank with USAA, one of the largest, nationwide financial institutions in the country and a pleasure to do all my business with. First, they sent the wrong accounting information to my bank to receive payment, which I had to clear up for them. Then, the loan gets financed and approved and I am literally watching the new loan account gain interest daily, and yet they STILL wouldn't give me the car. I had already had the car insured and cards faxed to them. I received the addendum from my bank and everything. I pretty much worked this deal from beginning to end and tried everything I could to make this as easy and as smooth as possible for them. Their own shrewd, untrusting, New England attitude is what ruined this deal. Not me, not my bank, (although they tried to blame USAA repeatedly), but themselves are fully to blame for a sure fire deal not going through. I would not take a car from them if they tried to give it to me, nor would I recommend doing business with them or ANYONE on Cape Cod or Massachusetts. A miserable experience overall, a waste of my time, ruined my wife's Christmas, and a valuable lesson learned on doing any kind of business here. In the end I glad the deal didn't go through because they certainly didn't deserve my business. I hope that I deal with people who are as prepared as I was when I walked in. But like the salesman Joe O'Brien told me, "a deal isn't a deal until it leaves the lot" and guess what? I never left the lot with the vehicle, and now they have to refund the loan back to my bank for not delivering the car. Oh, and magically when I went up there today to let them know I didn't want the vehicle because of the way they treated me, the money was there and they got paid. Their loss, they can explain to their bosses why they are refunding thousands of dollars on a lost sale. Honestly, I believe that because I didn't use one of their banks, they treated me the way they did. Cape Cod has a very "buy local only" mentality and it hurts customers everywhere here. Like i said, I'm glad things ended up the way they did. I'll never do any business in this town or state ever again. It not worth the hassle and frustration. More

Premier of Cape Cod Showroom is nice, modern and has nice customer conveniences. The best part was the staff. Everyone was friendly and helpful and were able to answer Showroom is nice, modern and has nice customer conveniences. The best part was the staff. Everyone was friendly and helpful and were able to answer all my questions. Best of all was our salesperson, Leo Laemmle. He listened to what I was looking for and provided excellent information and insight into the Jeep line of products. I am very happy with Premier and Leo and will recommend them to my friends. More

Nantucket to the Mainland We were in a tight spot, finding that we needed to terminate a lease on a vehicle early and purchase a new one. We contacted several dealerships and We were in a tight spot, finding that we needed to terminate a lease on a vehicle early and purchase a new one. We contacted several dealerships and all of them were unwilling to work with us until we spoke with Kyle. He listened to our story, took notes and assured us that there was a solution. After several days of emails and phone calls, we travelled off of Nantucket to Hyannis, not knowing what to expect of the day. We arrived just after 9 am to a showroom full of smiles and coffee! By 3:30, we were sitting in our new Jeep ready to tackle our next adventure. Kyle and the rest of the team were flawless from the first handshake to the last. I have purchased several vehicles in my life and I have never had an experience that was so smooth and actually excited. Leave all of your preconceived notions of the car buying experience at home as they are not needed at Premier. Thanks To All More

A+ Service no pressure sales, kind and patient! We drove over an hour to Premier Jeep in Hyannis even though we have many other jeep dealers in our immediate ar no pressure sales, kind and patient! We drove over an hour to Premier Jeep in Hyannis even though we have many other jeep dealers in our immediate area; and would do it again for our next purchase. Everyone we had contact with went out of their way to make us feel welcome and comfortable through our entire purchase experience. More

Very enjoyable experience I first entered the dealership interested, but in no position to buy. Kyle spent over an hour running numbers for me knowing I was not buying for mont I first entered the dealership interested, but in no position to buy. Kyle spent over an hour running numbers for me knowing I was not buying for months. He kept me updated with new rebates over the next few months until I was ready to buy, but he was by no means bothersome. When I finally went back to buy he was very helpful even though I completely changed my idea on what I was going to buy. My entire buying experience with Kyle was amazing. After agreeing to terms the back office “finance guy” Andrew was also amazing. He didn’t try to sell me anything I did not want, and he was honest with his recommendations. My buying experience at premier was leaps and bounds above any other experience I’ve ever had with a salesman. I will highly recommend this dealership to friends and family in the future. More