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Premier Chrysler Dodge Jeep RAM Cape Cod

Hyannis, MA

4.7
1,655 Reviews

460 Yarmouth Road

Hyannis, MA

02601

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Showing 1,655 reviews

March 08, 2023

Nicole was very friendly and professional and the service was excellent! I had an oil change & tire rotation done. Thank you. More

by Elizabeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole in service.
Mar 09, 2023 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you, Elizabeth! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Premier Chrysler Dodge Jeep RAM Cape Cod. Mark Mandirola - Service Manager mmandirola@drivepremier.com

March 08, 2023

Timely service good communication. It did take a while to make appointments. It would be helpful to have less than 30 for appts. More

by linnellk
Recommend Dealer
Yes
Employees Worked With
Shaw, Danielle Laham
Mar 09, 2023 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Mandirola - Service Manager mmandirola@drivepremier.com

March 08, 2023

Fast, friendly, efficient! They were very easy to work with and I got out of there quickly. More

by MARTHA_MASON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Obrian Lawrence, Kristina Babcock
Mar 09, 2023 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Martha, thank you for choosing Premier Chrysler Dodge Jeep RAM Cape Cod. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mark Mandirola - Service Manager mmandirola@drivepremier.com

March 07, 2023

In any other place I've taken my car for an oil change, not one of them changed the tires or checked the brake pads, this was a new experience and I really enjoyed it. Congratulations on the great service More

by Vanderson20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Laham
Mar 07, 2023 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Premier Chrysler Dodge Jeep RAM Cape Cod. Mark Mandirola - Service Manager mmandirola@drivepremier.com

March 02, 2023

Shawn was great but I waited since August to get my car fixed under the scratch a dent warranty that I paid a couple thousand dollars for. The first time I picked it up it wasn’t fixed. I was given a jeep More

by BLIFTMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shawn in service , Danielle Laham
Mar 06, 2023 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

We're sorry that you didn't have a completely satisfying experience. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Mark Mandirola - Service Manager mmandirola@drivepremier.com

March 02, 2023

Both Nichole and Shawn were professional and extremely friendly. I would highly recommend your service department!! More

by TJCUTS845
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nichole and Shawn
Mar 03, 2023 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Premier Chrysler Dodge Jeep RAM Cape Cod, we look forward to having you as a valued customer for many years to come! Mark Mandirola - Service Manager mmandirola@drivepremier.com

March 02, 2023

I took my car in for a recall. Check engine light came on when I drove home. Dealership came and took car back to shop as expected. That was 3 weeks ago. Communication is very poor More

by bfkowal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Thomson
Mar 06, 2023 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We would appreciate the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Mark Mandirola - Service Manager mmandirola@drivepremier.com

March 02, 2023

It was a pleasure working with them. They made it easy and deliver as promised. O’Brian Lawrence did a great job. More

by CWRY
Recommend Dealer
Yes
Employees Worked With
Richard, who showed me how to use the car, was really good, too., Andrew Dent, Giovanni Richardson, Obrian Lawrence, Kristina Babcock
Mar 02, 2023 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Obrian and the team met your expectations. Thank you for choosing Premier Chrysler Dodge Jeep RAM Cape Cod! Mark Mandirola - Service Manager mmandirola@drivepremier.com

March 01, 2023

Shawn was responsive, professional, pleasant, knowledgeable, and timely. He listened to me about my service needs, Had my Jeep in on time. Done on time. The follow up was clear and he ordered t More

by Lbizzotto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
Mar 02, 2023 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Premier Chrysler Dodge Jeep RAM Cape Cod to be a positive one. Please don't hesitate to reach out if you need anything else. Mark Mandirola - Service Manager mmandirola@drivepremier.com

March 01, 2023

Rob was a great person to work with explaining everything in great detail. Tom went over the vehicle with great detail witch was nice. More

by Don McBride
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rob Dombrowski, Tom Hennebury
Mar 02, 2023 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you so much for your kind words, Don, and for taking the time to leave us this wonderful feedback! Rob Dombrowski - Sales Manager rdombrowski@drivepremier.com

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