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Premier Chrysler Dodge Jeep RAM Cape Cod

Hyannis, MA

4.7
1,663 Reviews

460 Yarmouth Road

Hyannis, MA

02601

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Showing 1,663 reviews

March 30, 2023

Excellent all went very well. Very comfortable place to talk and have snacks! I will return for service. More

by CSCHMALTZ1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Daniel Tweed
Mar 31, 2023 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Here at Premier Chrysler Dodge Jeep RAM Cape Cod, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Rob Dombrowski - Sales Manager rdombrowski@drivepremier.com

March 30, 2023

Very easy process to get recalls taken care of on my 2018 Ram. Dropped off at 1030 and it was done by 3. More

by BRIANSRL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Laham
Mar 31, 2023 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Premier Chrysler Dodge Jeep RAM Cape Cod! Mark Mandirola - Service Manager mmandirola@drivepremier.com

March 29, 2023

Great service , fast and friendly would 100% recommend to anyone. Vehicle was done on the same day. More

by NOTONI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole britton
Mar 31, 2023 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Premier Chrysler Dodge Jeep RAM Cape Cod. Mark Mandirola - Service Manager mmandirola@drivepremier.com

March 29, 2023

The customer service rep was great. Very friendly and welcoming, good communication throughout the process. The waiting area is nice, clean and has great snacks. The scheduling process More

by PHYLBAYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shawn
Apr 03, 2023 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Mark Mandirola - Service Manager mmandirola@drivepremier.com

March 29, 2023

Premier Jeep did a fantastic job servicing my Gladiator. Nichole is a true professional very attentive and knowledgeable. I would highly recommend Premier services to all. More

by Tom G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nichole
Mar 31, 2023 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Premier Chrysler Dodge Jeep RAM Cape Cod. Mark Mandirola - Service Manager mmandirola@drivepremier.com

March 24, 2023

Consistent with the quality of their responses to clients. Always expect this level of response. More

by MPEREZ33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Laham
Mar 27, 2023 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Mandirola - Service Manager mmandirola@drivepremier.com

March 24, 2023

The service advisor name Sean was a big help for me by arranging transportation to and from the dealership? More

by MAILGARYW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn was my service contact -great job
Mar 27, 2023 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

We are very happy to hear that Shawn provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mark Mandirola - Service Manager mmandirola@drivepremier.com

March 24, 2023

I have taking my jeepbin for serive and each my request of service wasn't complete they didn't finish even though I call a head and tell what I want to be done More

by danvers36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danielle Laham
Mar 30, 2023 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Mark Mandirola - Service Manager mmandirola@drivepremier.com

March 24, 2023

Clean waiting room. Lots of snacks, friend customer service reps. Unfortunately Need to book routine appointments months in advance More

by MAGGIE_CAMARA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Laham
Mar 27, 2023 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you for choosing Premier Chrysler Dodge Jeep RAM Cape Cod. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mark Mandirola - Service Manager mmandirola@drivepremier.com

March 21, 2023

Jack Moran from sales and Nicole Britton went above and beyond to find my perfect Jeep! Then the service Ctr (Nicole) to set up my 2nd key was so quick. A great surprise to receive a free car wash also. Ja More

by Codyvonne2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nicole Britton Service, Jackie Moran
Mar 22, 2023 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you, Cody! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Nicole met your expectations. Congratulations on your new Jeep! Thank you again for choosing Premier Chrysler Dodge Jeep RAM Cape Cod, we look forward to having you as one of our valued customers for many more years to come! Rob Dombrowski - Sales Manager rdombrowski@drivepremier.com

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