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Premier Chrysler Dodge Jeep RAM Cape Cod
Hyannis, MA
1,663 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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October 19, 2018
Painless experience The folks at Premier Cape Cod are professional and courteous. Rob Dombrowski in particular was able to find the perfect vehicle for me after I came in The folks at Premier Cape Cod are professional and courteous. Rob Dombrowski in particular was able to find the perfect vehicle for me after I came in convinced I had already found what I wanted online, but had misunderstood the interior description and had no interest. More
by Don Reynolds 17 Sahara
Employees Worked With
Rob Dombrowski, Andrew Dent, Giovanni Richardson, Julie Burke, Justin Halstead
October 17, 2018
Great Beginning Experience, But Wrap Up Disappointing I wish I was writing this review stating it was a wonderful experience from beginning to end, however, I truly felt the level of concern for wrapping I wish I was writing this review stating it was a wonderful experience from beginning to end, however, I truly felt the level of concern for wrapping up my lease was not present at all. Initial service was fantastic and I was provided an exceptional deal by Leo. However, when I came to pick up my vehicle, I was told my inspection had not been done because they were waiting on my registration, but that I had 7 days to do so and it should only take a day to receive the necessary paper work. It took 7 days to GET my car registration and car inspected from the dealership. There was absolutely no communication with me or with my insurance looking to complete the process. I relentlessly had to call staff asking for an update on my registration. After several calls over 4 days and informing staff how tight my schedule was, I was told I could get the inspection done myself and pay for it, even though this was a free service they usually provided. Even if I wanted to do that, I still did not receive my registration till the 7th day of taking the vehicle off the property and had to call and leave messages to which no one returned my calls. As a customer, this made me feel extremely unvalued. After contacting the manager, they provided a service in which the picked up my vehicle from work and did the inspection. Though appreciated, I am left feeling less than pleased by the events that transpired this week. I am truly disappointed at the level of quality and care to the customer and how it was not implemented through the ENTIRE process. More
by aliserp
Employees Worked With
Mike Del Buono, Leo Laemmle
October 17, 2018
Excellent! Just bought a new Jeep this morning. Everyone at this dealership was professional, courteous and were conscious of my valuable time! In and out quickl Just bought a new Jeep this morning. Everyone at this dealership was professional, courteous and were conscious of my valuable time! In and out quickly. Everything with the deal was exactly as what they said they would do. Client advisor Kyle, financial guy Andrew, and Gio who walked me through the operation of the vehicle perfectly. I would definitely recommend this dealership based on my experience today. More
by JC
Employees Worked With
Andrew Dent, Kyle Hein, Giovanni Richardson
October 12, 2018
Excellent experience in buying a new Grand Cherokee From the moment I walked in to the moment I drove away in my new Jeep, I was handed with the utmost professionalism. Leo Laemmle and his team are sup From the moment I walked in to the moment I drove away in my new Jeep, I was handed with the utmost professionalism. Leo Laemmle and his team are superstars! The gals at the entrance were always very helpful and personable as was the Business Manager, Andrew Dent and Admin Giovanni. Leo took his time to present different options to me and did an extremely thorough job of putting the different packages together for my consideration. I have referred business to Leo and will continue to do so. Thank you for a great experience! Best, Sue More
by SMC
Employees Worked With
Leo Laemmle, Andrew Dent, Giovanni Richardson
October 11, 2018
Welcoming, enthusiastic, straight forward. Time for a new work van and we had a good time throughout the entire process. Everyone was very friendly and helpful. Thanks guys! Time for a new work van and we had a good time throughout the entire process. Everyone was very friendly and helpful. Thanks guys! - HHF More
by Heritage Hardwood Flooring
Employees Worked With
Andrew Dent, Kyle Hein
October 11, 2018
Easiest car buying experience. We will return to purchase another car from Leo and Premier. This was our second experience with Leo and the team and we will highly recommend them to We will return to purchase another car from Leo and Premier. This was our second experience with Leo and the team and we will highly recommend them to others. More
by fsl27
Employees Worked With
Leo Laemmle, Andrew Dent, Giovanni Richardson
October 10, 2018
First time Jeep buyer We were very impressed with the service at this dealership overall. Our salesman was easy to work with and explained all we needed to know during the We were very impressed with the service at this dealership overall. Our salesman was easy to work with and explained all we needed to know during the purchase of our Jeep. The only downside was the person who had the task of going over how everything works. He was not sure of many things and suggested we try u tube a home. Al else was great!! More
by Pixie86
Employees Worked With
Rob Dombrowski, Andrew Dent
October 10, 2018
A Perfect Car Buying Experience! We have been Premier Customers for years starting with the old Jeep Dealership in Sandwich in 2005 and have since purchased cars from Premier BMW, Aud We have been Premier Customers for years starting with the old Jeep Dealership in Sandwich in 2005 and have since purchased cars from Premier BMW, Audi, and the new Jeep Dealership. We first met Kyle when he first joined Premier and finally added a new Jeep to the family today! He has become a first-rate client advisor and we were happy to see he is involved in getting a new hire up to speed. Jonathan has a great teacher! Kyle is professional, polite, and very thorough...and an extremely nice guy! He answered all of our questions, if not immediately, he found the answer. He went the extra mile and had our Jeep delivered to us by Giovanni who was wonderful in explaining things to me and invited us to come in so he could review everything further as my husband was at work. Premier stands above all car dealerships in their honesty, transparency, and effort to customize each deal to make sure each customer leaves happy. And since we have a long-standing relationship with Premier we know that their service continues long after you leave their lot. They want you to be a customer for life...well, they have that with us! Thank you for everything! More
by Speed and Trixie
Employees Worked With
Jonathan, Kyle Hein, Giovanni Richardson
October 09, 2018
Great Service! I have wanted a Jeep since before I even had my license, I’m 43 now and finally purchased my first one! Fell in love w one one the lot that had just a I have wanted a Jeep since before I even had my license, I’m 43 now and finally purchased my first one! Fell in love w one one the lot that had just arrived, unfortunately at that time the title was not there but I will tell you that it was so worth the wait!! They also delivered it to my house because I didn’t have a ride to pick it up! And our sales rep Heather Alden was very helpful and even after having it for over a week, she is still in touch making sure we are happy. More
by K&DJeep2017
Employees Worked With
Andrew Dent, Kyle Hein, Heather Alden, Giovanni Richardson
October 09, 2018
Excellent experience My experience here was great! No pressure AT ALL and my client advisor Kyle Hein was fantastic! He answered all my questions, responded to my calls, a My experience here was great! No pressure AT ALL and my client advisor Kyle Hein was fantastic! He answered all my questions, responded to my calls, and I never felt pressured to make a decision. This is how car buying should be! Thank you Kyke and Premier Jeep! ~MaryAnn W. More
by MaryAnn W.
Employees Worked With
Kyle Hein
