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Premier Chrysler Dodge Jeep RAM Cape Cod

Hyannis, MA

Overview
Reviews
Vehicles
4.7
1,663 Reviews
Call Dealership (508) 815-5010
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460 Yarmouth Road

Hyannis, MA

02601

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Showing 1,663 reviews

April 04, 2023

Great service experience, Shawn was a very helpful advisor and the job was done to my satisfaction. More

by HL230963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Laham
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Apr 05, 2023 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Premier Chrysler Dodge Jeep RAM Cape Cod. Mark Mandirola - Service Manager mmandirola@drivepremier.com

April 01, 2023

Service was great all around! I would definitely recommend. It took awhile to get the appointment, but was worth the wait and convenience. More

by drenee23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Laham
Report | Print
Apr 02, 2023 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Premier Chrysler Dodge Jeep RAM Cape Cod! Mark Mandirola - Service Manager mmandirola@drivepremier.com

April 01, 2023

Terrible dealership over charges for repairs and parts also rips you off on a trade on your car. Will never bring my car in for service or buy anything from Preimer. More

by goldensally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danielle Laham
Report | Print
Apr 05, 2023 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Mark Mandirola - Service Manager mmandirola@drivepremier.com

April 01, 2023

The service staff was very personable and professional. Work was done in a timely manner which was greatly appreciated More

by SSSOUZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Pimental, Danielle Laham
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Apr 02, 2023 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Premier Chrysler Dodge Jeep RAM Cape Cod, we look forward to having you as one of our valued customers for many more years to come! Mark Mandirola - Service Manager mmandirola@drivepremier.com

April 01, 2023

Everything about the purchase of my Jeep exceeded my expectations! I would highly recommend Premier! More

by ecspeth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Dent, Andrew Dent, Giovanni Richardson
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Apr 02, 2023 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thanks for sharing your thoughts about your experience with Premier Chrysler Dodge Jeep RAM Cape Cod. Congratulations on your new Jepp! We appreciate your business and hope to see you again soon! Rob Dombrowski - Sales Manager rdombrowski@drivepremier.com

April 01, 2023

Very efficient and nice place to wait. The cost for an oil change and checkup was reasonable. Good experience More

by Wkburke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun
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Apr 02, 2023 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you for choosing Premier Chrysler Dodge Jeep RAM Cape Cod. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mark Mandirola - Service Manager mmandirola@drivepremier.com

April 01, 2023

I arrived early and I was promptly attended too. The waiting area was clean and bright. Pleasant experience and helpful staff. More

by patriciasmith0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Laham
Report | Print
Apr 02, 2023 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Premier Chrysler Dodge Jeep RAM Cape Cod, we look forward to having you as a valued customer for many years to come! Mark Mandirola - Service Manager mmandirola@drivepremier.com

April 01, 2023

Great customer service very helpful and efficient they help find solutions to my problem would definitely go again More

by Shawkimalee160
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor , Danielle Laham
Report | Print
Apr 02, 2023 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mark Mandirola - Service Manager mmandirola@drivepremier.com

March 31, 2023

The dealership is great. I worked with O’brian, Andy, and Rich and they made purchasing my new vehicle easy and stress free. I knew exactly what vehicle I wanted and O’brian More

by CJWEST26
Recommend Dealer
Yes
Employees Worked With
Andrew Dent, Danielle Del Buono, Obrian Lawrence
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Apr 02, 2023 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you for your business and this review. We're happy to hear that Obrian and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Mandirola - Service Manager mmandirola@drivepremier.com

March 30, 2023

Took a very long time to get a part. After repair, I am concerned that my dashboard is still not performing correctly. More

by spuchkoff714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No comment
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Mar 31, 2023 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Mark Mandirola - Service Manager mmandirola@drivepremier.com

Mar 31, 2023 -

spuchkoff714 responded

Please confirm that my suspicion that there is something wrong with my dashboard, lights do not blink upon startup. The repair was of an engine warning light that was constantly on. That light is no longer on and does blink upon startup. But no other light blinks.

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