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Premier Chrysler Dodge Jeep RAM Cape Cod

Hyannis, MA

Overview
Reviews
Vehicles
4.8
1,646 Reviews
Call Dealership (508) 815-5010
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460 Yarmouth Road

Hyannis, MA

02601

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Showing 1,646 reviews

March 24, 2023

I have taking my jeepbin for serive and each my request of service wasn't complete they didn't finish even though I call a head and tell what I want to be done More

by danvers36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danielle Laham
Report | Print
Mar 30, 2023 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Mark Mandirola - Service Manager mmandirola@drivepremier.com

Helpful
March 24, 2023

Clean waiting room. Lots of snacks, friend customer service reps. Unfortunately Need to book routine appointments months in advance More

by MAGGIE_CAMARA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Laham
Report | Print
Mar 27, 2023 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you for choosing Premier Chrysler Dodge Jeep RAM Cape Cod. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mark Mandirola - Service Manager mmandirola@drivepremier.com

Helpful
March 21, 2023

Jack Moran from sales and Nicole Britton went above and beyond to find my perfect Jeep! Then the service Ctr (Nicole) to set up my 2nd key was so quick. A great surprise to receive a free car wash also. Ja More

by Codyvonne2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nicole Britton Service, Jackie Moran
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Mar 22, 2023 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you, Cody! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Nicole met your expectations. Congratulations on your new Jeep! Thank you again for choosing Premier Chrysler Dodge Jeep RAM Cape Cod, we look forward to having you as one of our valued customers for many more years to come! Rob Dombrowski - Sales Manager rdombrowski@drivepremier.com

Helpful
March 20, 2023

Tom was so great to work with ! !! This was my sons first big purchase and Tom made the experience so easy and pleasant, will definitely return for future purchases and recommend Tom More

by Chassonkelly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Hennebury
Report | Print
Mar 20, 2023 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Kelly and Ethan, Thank you for taking the time to share your feedback with us. Tom and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Rob Dombrowski - Sales Manager rdombrowski@drivepremier.com

Mar 20, 2023 -

Chassonkelly responded

Thanks Rob! Your whole team is exceptional ! Thanks for all your help. Kelly C

Helpful
March 20, 2023

My dealings with Premier was simply AWESOME ! ! From working with Rob , Andrew , Daniel and Al it was GREAT !! All those mentioned are with out a doubt very Professional and Courteous and with tha More

by como4076
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Dombrowski, Andrew Dent, Al Testa, Daniel Tweed
Report | Print
Mar 20, 2023 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else Rob, Andrew, Daniel, and Al can do to assist you, please do not hesitate to let us know. We are always happy to help! Rob Dombrowski - Sales Manager rdombrowski@drivepremier.com

Helpful
March 18, 2023

Friendly ,knowledgeable and effibent coutomer service representatives who makes you the customer feel very welcome upon first approach. Iwould not hesitate to reccomend this place to my friends. More

by willismscourtney297
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Dent, Giovanni Richardson, Obrian Lawrence
Report | Print
Mar 20, 2023 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Premier Chrysler Dodge Jeep RAM Cape Cod. Mark Mandirola - Service Manager mmandirola@drivepremier.com

Helpful
March 18, 2023

we have bought all our cars from your dealership since you were on North street in Hyannis. We have been very satisfied with you service. More

by AGREZ508
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Laham
Report | Print
Mar 20, 2023 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Mark Mandirola - Service Manager mmandirola@drivepremier.com

Helpful
March 14, 2023

Great customer service- always greet you immediately- and got the Jeep in and out quickly More

by alison.belveal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Laham
Report | Print
Mar 15, 2023 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Premier Chrysler Dodge Jeep RAM Cape Cod, we look forward to having you as a valued customer for many years to come! Mark Mandirola - Service Manager mmandirola@drivepremier.com

Helpful
March 14, 2023

Nicole, “Nikki” is a tremendous asset to your organization!!! She’s worth her weight in platinum !! Very efficient & super friendly !! Mike the technician had me “in & Out !!” Kind re More

by jtansey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Testa
Report | Print
Mar 15, 2023 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you for the kind words for Nikki and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Mark Mandirola - Service Manager mmandirola@drivepremier.com

Mar 15, 2023 -

jtansey responded

Honestly, Nikki put the efficiency back into that dealership. I was very hesitant to go back, I owned a Jeep Cherokee overlander, and had nothing but disasters when I had to got there for service. I actually went off cape it was so bad a couple of years ago. KEEP HER and Pay her well !! ;-)

Helpful
March 11, 2023

We had a great experience with Jack and the entire team at Premier. I knew the Jeep I wanted and Jack made the purchasing process extremely easy and hassle free. I’m very happy with my Jeep and plan to ser More

by lswan212
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Pierre, Andrew Dent, Jackie Moran, Obrian Lawrence
Report | Print
Mar 12, 2023 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you for choosing Premier Chrysler Dodge Jeep RAM Cape Cod. Your feedback and rating mean a lot to us. We're glad Jack and our team were able to help, and we hope to see you again! Rob Dombrowski - Sales Manager rdombrowski@drivepremier.com

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