Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Premier Chrysler Dodge Jeep RAM Cape Cod

Hyannis, MA

Overview
Reviews
Vehicles
4.8
1,646 Reviews
Call Dealership (508) 815-5010
View Awards

460 Yarmouth Road

Hyannis, MA

02601

Directions

By Type

Showing 1,646 reviews

April 01, 2023

Terrible dealership over charges for repairs and parts also rips you off on a trade on your car. Will never bring my car in for service or buy anything from Preimer. More

by goldensally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danielle Laham
Report | Print
Apr 05, 2023 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Mark Mandirola - Service Manager mmandirola@drivepremier.com

Helpful
March 31, 2023

The dealership is great. I worked with O’brian, Andy, and Rich and they made purchasing my new vehicle easy and stress free. I knew exactly what vehicle I wanted and O’brian More

by CJWEST26
Recommend Dealer
Yes
Employees Worked With
Andrew Dent, Danielle Del Buono, Obrian Lawrence
Report | Print
Apr 02, 2023 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you for your business and this review. We're happy to hear that Obrian and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Mandirola - Service Manager mmandirola@drivepremier.com

Helpful
March 30, 2023

Took a very long time to get a part. After repair, I am concerned that my dashboard is still not performing correctly. More

by spuchkoff714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No comment
Report | Print
Mar 31, 2023 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Mark Mandirola - Service Manager mmandirola@drivepremier.com

Mar 31, 2023 -

spuchkoff714 responded

Please confirm that my suspicion that there is something wrong with my dashboard, lights do not blink upon startup. The repair was of an engine warning light that was constantly on. That light is no longer on and does blink upon startup. But no other light blinks.

Helpful
March 30, 2023

Excellent all went very well. Very comfortable place to talk and have snacks! I will return for service. More

by CSCHMALTZ1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Daniel Tweed
Report | Print
Mar 31, 2023 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Here at Premier Chrysler Dodge Jeep RAM Cape Cod, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Rob Dombrowski - Sales Manager rdombrowski@drivepremier.com

Helpful
March 30, 2023

Very easy process to get recalls taken care of on my 2018 Ram. Dropped off at 1030 and it was done by 3. More

by BRIANSRL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Laham
Report | Print
Mar 31, 2023 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Premier Chrysler Dodge Jeep RAM Cape Cod! Mark Mandirola - Service Manager mmandirola@drivepremier.com

Helpful
March 29, 2023

Great service , fast and friendly would 100% recommend to anyone. Vehicle was done on the same day. More

by NOTONI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole britton
Report | Print
Mar 31, 2023 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Premier Chrysler Dodge Jeep RAM Cape Cod. Mark Mandirola - Service Manager mmandirola@drivepremier.com

Helpful
March 29, 2023

The customer service rep was great. Very friendly and welcoming, good communication throughout the process. The waiting area is nice, clean and has great snacks. The scheduling process More

by PHYLBAYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shawn
Report | Print
Apr 03, 2023 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Mark Mandirola - Service Manager mmandirola@drivepremier.com

Helpful
March 29, 2023

Premier Jeep did a fantastic job servicing my Gladiator. Nichole is a true professional very attentive and knowledgeable. I would highly recommend Premier services to all. More

by Tom G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nichole
Report | Print
Mar 31, 2023 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Premier Chrysler Dodge Jeep RAM Cape Cod. Mark Mandirola - Service Manager mmandirola@drivepremier.com

Helpful
March 24, 2023

Consistent with the quality of their responses to clients. Always expect this level of response. More

by MPEREZ33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Laham
Report | Print
Mar 27, 2023 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Mandirola - Service Manager mmandirola@drivepremier.com

Helpful
March 24, 2023

The service advisor name Sean was a big help for me by arranging transportation to and from the dealership? More

by MAILGARYW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn was my service contact -great job
Report | Print
Mar 27, 2023 -

Premier Chrysler Dodge Jeep RAM Cape Cod responded

We are very happy to hear that Shawn provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mark Mandirola - Service Manager mmandirola@drivepremier.com

Helpful
1
...
9
10
11
...
165