Premier Chevrolet of Buena Park

Trish is the best salesperson I’ve ever dealt with! She was so nice and very competent at what she does. Nice job! Thank you!! was so nice and very competent at what she does. Nice job! Thank you!! More

Randy was excellent to work with. Very helpful and prompt. Second time with this service department and both have been great experiences.will definitely come back. prompt. Second time with this service department and both have been great experiences.will definitely come back. More

The car sales associate sara was great friendly and The car sales associate sara was great friendly and knowledgeable... She was new but clearly ahead of the game and on point!! She had help from Sebas The car sales associate sara was great friendly and knowledgeable... She was new but clearly ahead of the game and on point!! She had help from Sebastian who was processional and friendly as well!!! More

Excellent Service. I've been coming to this dealer for more than 10 years and I've never had a complaint. The Technician's do quality work and clean your car afterwards. The Service Reps always provide de more than 10 years and I've never had a complaint. The Technician's do quality work and clean your car afterwards. The Service Reps always provide detailed information and take their time answering any questions or concerns you may have! 5 Star Excellence!!! More

first time at premier Chevrolet and I was very pleased and happy Stephen was an amazing sales associate Will be going back there again to get my oil changed and happy Stephen was an amazing sales associate Will be going back there again to get my oil changed More

Communication was terrible, while the price was ridiculously expensive. Took way too long on my vehicle and did not even put components of my car back together correctly. My cold air intake was pop ridiculously expensive. Took way too long on my vehicle and did not even put components of my car back together correctly. My cold air intake was popped out and not in place correctly. More

I purchased my 2014 Chevrolet Cruze, first brand new ever from Premier Chevrolet. They have been the only ones to fix any problems on it. from Premier Chevrolet. They have been the only ones to fix any problems on it. More

I would like to think Armando the service manager at Premier Chevrolet for his impeccable customer service. I will return for any further services and definitely recommend Premier Chevrolet under Armand Premier Chevrolet for his impeccable customer service. I will return for any further services and definitely recommend Premier Chevrolet under Armando‘s leadership More

Do not go here, take your business elsewhere! My husband and I came in last week to check out a car we had seen online. We were ready to buy (cash, but they weren’t aware). We were also interested in a poss and I came in last week to check out a car we had seen online. We were ready to buy (cash, but they weren’t aware). We were also interested in a possible trade in due to the fact that they advertise “NOBODY BEATS PREMIER CHEVROLET OF BUENA PARK, NOT ON PRICE, NOT ON TRADE IN VALUE!!! WE GUARANTEE TO BEAT CARMAX TRADE IN OFFER THAT YOU HAVE IN WRITING!” We went in with two offers, one from CARMAX and one from Carvana that we had gotten within the last 7 days and in writing. This dealership offered me $4,945 less. This is false advertising and deceiving as they do not guarantee it or keep their word. (Btw I ended up trading it in to Carvana the very next day for my full quoted amount that I presented to them). They didn’t even look at how great this car was, they went based off of the VIN. And Sebastian Gomez the manager discouraged me to use Carvana or Carmax because those companies end up giving “less” once they look at the car and that the process is a hassle. That is a total lie. I had a great experience with Carvana and was paid out within 1 day. No hassles. We decided not to trade it in due to obvious reasons. But we still tried to give them a shot and proceeded with trying to purchase the car we had looked at. The “manager” Sebastian Gomez did not even try to negotiate or seem to want our business when we asked for out the door price. This manager shocked and disappointed us by not trying at all to win our business or show interest in selling us the car. Looking at different dealerships this was the only one that did not take the time to negotiate or try to make a deal with me. Bottom line, there are other dealerships that will want your business and work harder to negotiate with you and provide great customer service. This dealership lies and deceives you, by luring you in to trade your car because it’ll be “better” than carmax, but we now know it is false. I would recommend you use a different dealership and take your business elsewhere and save yourself the drive, time and a headache. I hope this review helps you find a vehicle. We are not bitter about the situation, just stating facts and saving you from a bad experience. Also hoping this feedback helps this business learn and change things as they should be More

Overall I was satisfied with the service on my vehicle here it took a little while for the oil change and tire rotation but in all I give them 4 out of 5 stars ⭐️ had they washed my vehicle like they shou here it took a little while for the oil change and tire rotation but in all I give them 4 out of 5 stars ⭐️ had they washed my vehicle like they should have done it would have been a 5 star rating! More