6692 Auto Center Drive
Buena Park, CA 90621
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Melissa was AMAZING, She made purchasing our vehicle hassle free! She was sweet, knowledgeable and did everything that she could to get us into our new vehicle. I am very happy with the vehicle that we chose and the customer service from Melissa! She deserves a rating of 10+++!!!
Customer service and the service department very excellent and they also cleaned my car. Keep up the good work.
8:00 am appt for a simple oil change. Took 1 hour and 15 minutes. Lily M was offering a 29.95 oil change but of coarse my 2019 Blazer uses synthetic oil so it was 85.00 bucks. Gotta a free car wash outta of the visit so it wasn’t all bad.
took my car to do alignment, this spot catch me cause of good reviews even their prices higher than others, service staff was very friendly but nothing was done brought my car at 10am was expecting it finished in few hours cause i did appointment a week ahead so got back at 3.40pm and was informed that my car still waiting and not gonna be done today was very disappointed so have to take it to other place i wouldnt trust this dealer again
If I could give this place one star, I would. I had my front brakes replaced here less than six months ago and have driven fewer than 3,000 miles since. I recently returned for a rear brake service and oil change, only to be told that my front brakes—which they replaced—already needed to be changed again. When I questioned how that was possible, they had the nerve to ask if I “drive hard,” as if that would justify such rapid wear. I pointed out that if the brakes they installed are already worn out, either they never replaced them properly in the first place, or the parts they used were defective. Instead of taking responsibility, the manager, Mr. Ralph Rodriguez (Parts Manager), insisted it wasn’t a defect—claiming a defect would mean the brakes would be “falling off.” I felt dismissed and talked down to. The experience was made worse by how unprofessional and rude the manager was. Nadia Leon, the salesperson who relayed the message, simply repeated what I was told without offering any real help or accountability. This whole situation felt like a money grab, and I honestly expected better from a dealership that I always come to... I came here because I thought I could trust them. I was wrong. I’ll be finding a local mechanic I can actually rely on. I’ll NEVER return and Strongly recommended others to NOT come here. Do not recommend—completely untrustworthy experience.
They are friendly, knowledgeable, reliable, listen attentively making sure they understand my needs and explain exactly what they will be doing to my car. I bought this car from them 10 years ago and I have always come to them to keep my car in good condition.
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