
Premier Chevrolet of Buena Park
Buena Park, CA
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**EV OWNERS** Do not bring your vehicle for service here. EV Techs are only available 2 days a week and staff will not let you know this until you get there. What should've been a 2 hour service took 3 day EV Techs are only available 2 days a week and staff will not let you know this until you get there. What should've been a 2 hour service took 3 days for me. More
I purchased my 2021 blazer and they promise you the moon at time of purchase but when you need them they ignore you. My car needs service and I wa la told that I can get a loaner or rental when purchased my at time of purchase but when you need them they ignore you. My car needs service and I wa la told that I can get a loaner or rental when purchased my car and now they’re telling me I’m on my own. I would have to pay out of my pocket for a rental. I would never recommend this dealer at all!!!! More
Bought TWO cars from this dealership. Sebastian is great! Staff is great! Service dept was friendly. But having to pay OVER $220 for an oil change is a compete COMPLETE RIPOFF! I have bee Sebastian is great! Staff is great! Service dept was friendly. But having to pay OVER $220 for an oil change is a compete COMPLETE RIPOFF! I have been a loyal customer to Premier Chevrolet with buying two from them AND having both cars serviced there as well. I have been out of work for over a year now due to a work injury. I received an offer for a discounted oil change. So i felt relieved to bring my car in. Later to find out that the offer does not apply to my car, even though it says it does. So instead of paying what I thought would be maybe just over $100 with the promo, I'm told it's $240+. FOR AN OIL CHANGE! I literally felt my stomach drop! I was COMPLETELY knocked down by the crazy cost of an oil change. I cannot and will not be bringing my car back for routine oil changes anymore! Nor to any other dealership with it costing an arm and a leg for something so simple as an oil change. I used to do them all the time! I priced the parts(oil and filter) from an auto parts store and the filter sold for 15.99(Mobil 1). The oil, 0w-40 full synthetic Mobil 1 10 qts was $36.99 for 5 qt container. So two needed. That's $90+tax. I think I'll just change my own from now on! Sorry you lost my business for future service! More
This is my second lease with Premiere and Tricia who is the BEST sales person on the planet. She doesn't play games and has everything prepared and ready to be signed and explains any issue you may not un the BEST sales person on the planet. She doesn't play games and has everything prepared and ready to be signed and explains any issue you may not understand quickly and clearly. I highly recommend both her and the dealer. More
Randy was extremely cordial and was more than happy to explain the work I asked about having done on my truck. He was kind enough to keep me posted on how much longer it was going to be and I felt the wai explain the work I asked about having done on my truck. He was kind enough to keep me posted on how much longer it was going to be and I felt the waiting area was comfortable and well accommodated. More
Really appreciate the time the team took and amazing understanding on what we needed. Really worked with us and got us got we wanted. Very nice costumer service and friendly. understanding on what we needed. Really worked with us and got us got we wanted. Very nice costumer service and friendly. More