Premier Chevrolet of Buena Park
Buena Park, CA
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I would NOT recommend this Dealership to anyone as I have with others in the past. They don't spend the time to explain final car cost, APR nor any other questions that you have. If it's not an "easy" sale f with others in the past. They don't spend the time to explain final car cost, APR nor any other questions that you have. If it's not an "easy" sale for them, they'll ignore you to the fullest. This has been a horrible experience and I plan to take my Camaro SS search elsewhere. Ernest was a cool guy, but won't answer questions that I have. Ana called me and wanted me to stop in, but I couldn't that day. She said she would call me back, but I haven't heard from her. The Sales Manager called me and told me that Ernest would give me a call.......still waiting for that call Ernest! If this is how they plan to do business, they won't be around for too long. They get you in with the "lifetime warranty" offer, but what good will that do anyone if they continue to business this way? Not a good business practice for a dealership that wants to stick around. More
Penske Chevrolet Buena Park made my life easy when it came to purchasing a car. I had spoken with 5 other dealerships about the Chevy Volt and none of them impressed. So when I called Penske my expecta came to purchasing a car. I had spoken with 5 other dealerships about the Chevy Volt and none of them impressed. So when I called Penske my expectations were low. However, from the moment he picked up the phone, Paul Munoz treated me with courtesy and was even willing to deal over the phone. After consulting sales manager Otto Samayoa, they made me a terrific offer that no one had come close to making. Most importantly, they never balked at the numbers I gave them after researching the price on the vehicle. After I made the purchase that night, Paul Munoz took alot of time with me demonstrating the Volt's features, and even invited me back the next day to finish up. This has been the best car-buying experience I've ever had -- thank you Penske Chevrolet of Buena Park!! More
We were very happy with Penske! We had no plans of buying a car that day, were just out looking around, but they presented a price and terms that we just couldn't walk away from. The car is beautiful buying a car that day, were just out looking around, but they presented a price and terms that we just couldn't walk away from. The car is beautiful, and the agency made what is normally a stressful experience a real pleasure! We would definitely use them again, and would not hesitate to refer them to our family and friends! Thanks, guys! :) More
Cal was the first person that I met as I walked into the dealership. He was a low key friendly man that made it clear that he was there to help me and not to pressure me into buying a car. Cal is a great li dealership. He was a low key friendly man that made it clear that he was there to help me and not to pressure me into buying a car. Cal is a great listener and was very clear as to what he knew and what he didn't. He did not try to act but was very comfortable being himself. The more "manager type, Otto, was also very nice and a tougher negotiator. That's his job. I am very happy with my purchase More
We came here after having a bad experience at the dealership in Cerritos. All I can say was George was very friendly, knowledgeable and funny. He wasn't pushy and he listened to what my husband and I dealership in Cerritos. All I can say was George was very friendly, knowledgeable and funny. He wasn't pushy and he listened to what my husband and I wanted, gave us the all the options we can have. The price they gave us for the car we bought was reasonable leaving us happy and satisfied. Everybody in the dealership was so nice. Thank you guys. I would recommend them to everyone. :) More
Paul was very friendly and very helpful!!! He was very patient with me and gave me everything I wanted in my car. Everyone should go to him for car purchases!!! patient with me and gave me everything I wanted in my car. Everyone should go to him for car purchases!!! More
I walked in there last saturday trying to see if i could buy a car and 3 hrs later I walked out with a brand new Cruze 2012 the staff at Penske Chevrolet of Buena are really friendly and they help out in ev buy a car and 3 hrs later I walked out with a brand new Cruze 2012 the staff at Penske Chevrolet of Buena are really friendly and they help out in everything i would recommend a friend or relative to go shop for a car there. I walked out really happy Thanks Marco More
We decided on the spur of the moment to go out and get a new or used vehicle. Our very first stop was Penske Chevrolet of Buena Park. We are so glad that we did. The moment we got there we noticed a car new or used vehicle. Our very first stop was Penske Chevrolet of Buena Park. We are so glad that we did. The moment we got there we noticed a car that we wanted! It was a little out of our price range but Penske Chevrolet worked with us on the financing! I have been in the car business for a long time selling auto parts, and working directly with dealers... I know all of their tricks, and Penske Chevrolet was very straight forward and honest about everything. After everything was said and done, (buying the car, and an extended warranty) we walked away almost 2000.00 less the that poor rating of kelly blue book, when the car was in excellent condition! Thank you Paul and the rest of the Penske Chevrolet staff for selling us a great car! We will recommend you to our friends and family, and when we are needing another vehicle we will know where to go! More
This rating was given to this dealership because we went in the dealership after a few days of shopping around at other chevy dealerships and by far this dealership was the best it was the friendliest Aaron in the dealership after a few days of shopping around at other chevy dealerships and by far this dealership was the best it was the friendliest Aaron Herrera was a joy to talk to the people at the dealership made us feel comfortable and we would certaintly recommend this dealer to our friends. More