Premier Chevrolet of Buena Park

Love my Chevy Truck, but not my Chevy Dealership To start off we are so pleased with our 2018 Silverado truck it is fantastic. Our dealer experience was not so fantastic. The salesman made several mi To start off we are so pleased with our 2018 Silverado truck it is fantastic. Our dealer experience was not so fantastic. The salesman made several mistakes and when he was presented with them he tried to “make us happy” and made mire mustakes. Sales is a detailed business you take care of the little details to keep customers pleased. I tried to contact him many times after the sale to work out the problems he did not return calls or texts. We finally got the last of the problems worked out and the $$ returned that we had been charged for items they could not provide. It took over a month and a half to correct our situation. It was not that big of a deal but we could never get the dealership To return calls, texts, or email. We hope they improve their procedures because I am sure we are not the only people who have had problems of this type. Again the truck and it’s prwformence is great love it keep up the great work Chevy. I am Jeri Anderson the review was sent to my husband but I am also an owner of the vehicle and I handle most of the family business on cars so I felt I had a right to also give my review. More

Best customer service Had a trouble on ac anf outlets. Got so friendly sevice and nice explanation. Got fixed all in one day. Have also gotten status call. Thanks Had a trouble on ac anf outlets. Got so friendly sevice and nice explanation. Got fixed all in one day. Have also gotten status call. Thanks More

Good Job Second time I used the service department. I was in and out in an hour! Great customer service! And I left with a clean car Second time I used the service department. I was in and out in an hour! Great customer service! And I left with a clean car More

Satisfying and enjoyable experience My experience with Chevy Premiere was great and Alonso made the purchase of my vehicle very easy and had answers for all my questions and concerns! Th My experience with Chevy Premiere was great and Alonso made the purchase of my vehicle very easy and had answers for all my questions and concerns! The finance Dept was very nice and worked with me on my credit and down payment. I drove off feeling relieved and loving my new car 💜👍🏼 More

Good experience Johnny chase and Angel answered all question, made me feel at ease, making it easier to make my decision on buying a new vehicle. Great job guys. Johnny chase and Angel answered all question, made me feel at ease, making it easier to make my decision on buying a new vehicle. Great job guys. More

Smoothest car purchase. Yesterday my husband, daughter and myself went to just check out the 2018 Chevy traverse and long story short we encountered the most accommodating, k Yesterday my husband, daughter and myself went to just check out the 2018 Chevy traverse and long story short we encountered the most accommodating, knowledgeable, helpful and overall genuine staff. I highly recommend this dealership! Thank you for making the purchase of our 2018 Chevy traverse high country so smooth. More

Terrible in every sence I went for a simple oil change. Supposedly my head gasket blew right after i left, ok, i can believe that. It took them almost 3 weeks to fix it. I ne I went for a simple oil change. Supposedly my head gasket blew right after i left, ok, i can believe that. It took them almost 3 weeks to fix it. I never recieved a call from them updating ne on progress and every time i called them the phone would just endlessly ring. The rare time that somebody would answer all they could do was transfer my call to another phone that would ring endlessly. When i did finaly get through the technicians seemed to have no clue what was going on with my car. When i finnaly picked my car up they said they replaced the entire head assembly and it should be fine now. 2 weeks later and im taking my chevy back to a different dealership because of problems they probably caused. I highly recomend never going there as i will never be returning. More

Service I’m really satisfied with the quality service I got from all the guys at the counter & the ride back home great experience thank you premier Chevrolet I’m really satisfied with the quality service I got from all the guys at the counter & the ride back home great experience thank you premier Chevrolet More

Excellent Everything was excellent . Sales rep was very helpful and very friendly as well. I will be coming back. Thank you for your everything. Great experie Everything was excellent . Sales rep was very helpful and very friendly as well. I will be coming back. Thank you for your everything. Great experience. More

Great service! I went to premier and was helped right away by Al Carreno. They took care of my routine service and I was on my way within an hour. I went to premier and was helped right away by Al Carreno. They took care of my routine service and I was on my way within an hour. More