Premier Chevrolet of Buena Park

Horrible experience Once again I had ti deal with horrible customer service. For the second time I dealt with Brian and he was rude again to me. I thought maybe he was Once again I had ti deal with horrible customer service. For the second time I dealt with Brian and he was rude again to me. I thought maybe he was having a rough day last time but he was rude again this time again. I was told to wait about an hour for an oil change and a hour and fourty minutes had passed which is when I went up to him to ask for the status. He quickly responded with they havent even touched my car yet, and then I responded with saying I will just come back another day; Brian rudely responded with, “no matter what day you would have to wait an hour” and this is when I said its been am hour and fourty minutes and my car hasnt been touched. Then he rudely ignored me and gave me my keys to leave. More

Highly recommended John helped me through the process like a professional. They were fast and ready with my car in an hour. Great service. Really appreciate it. John helped me through the process like a professional. They were fast and ready with my car in an hour. Great service. Really appreciate it. More

Quick and easy Friendly sales staff made it a painless process. Did most of the heavy lifting by internet and phone so the in dealership experience was streamlined. Friendly sales staff made it a painless process. Did most of the heavy lifting by internet and phone so the in dealership experience was streamlined. More

Very helpful, honest, and professional. We found ourselves stranded while on vacation and this dealership was so helpful! They got our car in right away, made sure we made it back to the hot We found ourselves stranded while on vacation and this dealership was so helpful! They got our car in right away, made sure we made it back to the hotel in time to catch our hotel shuttle to Disneyland and quickly figured out the issue and notified us of the repair and the cost. Shout out to Brian Stander, thank you for all your help! . I highly recommend this dealership. Very professional and also very friendly! More

Excellent The service is excellent. They try and give you the vehicle you want. Its what the customer wants in what there looking for. The employees are great! The service is excellent. They try and give you the vehicle you want. Its what the customer wants in what there looking for. The employees are great! I have taken 3 cars from this dealer, why not go for more in the future! More

In n out Fast service,no appt,nice waiting area good value 4 oil change with a car wash, nice people,saturday service, live in buena park buy buena park Fast service,no appt,nice waiting area good value 4 oil change with a car wash, nice people,saturday service, live in buena park buy buena park More

No hassle Has the pleasure of buying our 2019 Traverse without that stereotypical car buying hassle! Everyone was friendly and helpful and most importantly hone Has the pleasure of buying our 2019 Traverse without that stereotypical car buying hassle! Everyone was friendly and helpful and most importantly honest. Very pleased. More

Awesome sales person Mostafa ismaiel took the time to get us the deal we wanted, and was very helpful in the processs. He always kept in touch brining new deals to table a Mostafa ismaiel took the time to get us the deal we wanted, and was very helpful in the processs. He always kept in touch brining new deals to table and it all worked for us. More

Chevy Colorado Purchase All the employees at Premier Chevy in Buena Park were so great. Alonso was our salesmen. He got us a great deal and answered all of our questions. He All the employees at Premier Chevy in Buena Park were so great. Alonso was our salesmen. He got us a great deal and answered all of our questions. He took his time to make sure that we were happy with the vehicle. Richard helped us in finance. He made sure we got the best rates and warranty possible. Our overall experience was really great and we left the dealership confident about our purchase. More

Poor service department Have had multiple problems with the service department. The length of time my car has been in the shop there was well over a week. When you call you g Have had multiple problems with the service department. The length of time my car has been in the shop there was well over a week. When you call you get the run around and twelve different answers. Never seem to really fix the problems. Twice after leaving service a new problem arises. They try and upsell you on stuff you don’t need but somehow have to have. I would avoid this service department. More