Premier Automotive

When I called the dealership, most folks were not friendly. Salesperson I dealt most with was helpful, but didn't disclose a $1500 'restoration" fee until the last minute. friendly. Salesperson I dealt most with was helpful, but didn't disclose a $1500 'restoration" fee until the last minute. More

Great experience. JJ was super helpful and made sure I got the best price for my car!! Definitely recommend if you are looking for a car. got the best price for my car!! Definitely recommend if you are looking for a car. More

Naz and JJ assisted me with buying a car at their dealership today. I had a positive experience and they worked very well with me. Very patient! dealership today. I had a positive experience and they worked very well with me. Very patient! More

JJ was great ! As well as everyone else. We got in and out. I found a car that worked with my budget and purchased same day with the help of JJ. out. I found a car that worked with my budget and purchased same day with the help of JJ. More

Was seriously considering going and purchasing a vehicle from here. Had to ask 4 times to get a copy of the CarFax and repairs they had posted as going under. Kept trying to not send and I won’t go to purch from here. Had to ask 4 times to get a copy of the CarFax and repairs they had posted as going under. Kept trying to not send and I won’t go to purchase a car if someone can’t send it. Was told it was 1 owner no accidents. From CarFax, after a visual inspection structural damage was reported. Tried to say because it was a visual inspection it’s different. If you can visually see structural damage there’s a problem. Avoid at all costs! More

If I can give negative 5 star I could do that . they will sell you a very bad car probably came from New York taxi which mean the milage might be very low but the motor run 24/7 and also probably check the c sell you a very bad car probably came from New York taxi which mean the milage might be very low but the motor run 24/7 and also probably check the color in my case the color was repainted but they pretend when I show them the edge of the car then says maybe the at is a RED FLAG the sales person named NAS or Nasser keep away from this guy he will make false statement like I will return your money just deposit now and then he will give you so much paper work and rush you to sign and they add one paper stated with your deposit and then that is it. right there they steal your money. He(the disgrace sales team) told me to give back my deposit but he says he will fix the car the car have safety issue on the leg they have a garage next to them probably something missing because when I drive and turn left it has some sound the I ask them to change the car into another one but they says no take this one or we take the deposit. so this is the tip of the iceberg no one respond your call you will get I will call you and no one call you back again. More

This dealership advertised a vehicle on the internet for $3999.00. My young daughter wanted to buy her first vehicle. She worked with Nas and put a $1000 deposit on the vehicle. Two hours later, she show $3999.00. My young daughter wanted to buy her first vehicle. She worked with Nas and put a $1000 deposit on the vehicle. Two hours later, she shows me her documentation, and the sales price on it is $4998.00. Nas charged her two processing fees of $999.00. I asked Nas to change the sales price to $3999.00, the advertised price or return the $1000 deposit; which he refused. I told Nas that I will file a small business claim against the dealership, and he said "see you in court". I also told him that bait and switch is illegal in Virginia under, the Virginia Consumer Protection Act, § 59.1-200. Prohibited practices, paragraphs 8 and 14. In addition, I will file grievances with the DMV's business regulations section surety bond, the Virginia State Attorney's Office, and the Better Business Bureau. I will send these offices evidence of bait and switch. I am sure they will find in my favor and my remedy to try to resolve this issue reasonable. Under the Virginia Protection Act this dealership will be fined more than the $1000 they owe my daughter, and their reputation will take a hit. More

This place is great! I had been looking for a particular car and they had it so I called immediately. Patrick told me he couldn’t hold it but would do everything he could to try to make sure I got it after car and they had it so I called immediately. Patrick told me he couldn’t hold it but would do everything he could to try to make sure I got it after a 5 hour drive. JJ got me an awesome financial deal! More

We were shopping for a new car for our growing family and came across a Chevrolet traverse, Nas and Jj made the process so easy and they were so helpful. Nas was great helping us pick the car and Jj was so g came across a Chevrolet traverse, Nas and Jj made the process so easy and they were so helpful. Nas was great helping us pick the car and Jj was so good at finding us the best rate possible! More

Pat the Sales Guy, convinced me to buy the car. I tried to negotiate but he convinced me that I am getting best deal and the fact is I got the best deal. So now, I am adding this part to my review after to negotiate but he convinced me that I am getting best deal and the fact is I got the best deal. So now, I am adding this part to my review after a month of purchase. The Car came with one key which I had no idea, it was reveled by the sales man during negotiation. He was charging me $999 as dealer charges which everyone does and $899 as reconditioning fee which I've never seen anyone charging and he was very adamant about it but still it was a good deal. So I asked him what are you offering in the deal, then he said he'll give me another key. I was like what would I do with an extra key. So he was like 2 keys are always better. I was amazed that this vehicle comes with one key and this guy is giving me second key as a part of deal but anyways I was like ok. So on the invoice they increased vehicle price by $899 dollars which should be part of reconditioning fee column, this means the price advertised and price on invoice became different. means they cannot show reconditioning fee on the records. Now, I called them after one month when the temporary registration expired that when will I get new tags. Title guy was like we called you to get the state inspection done but I never received any call, no text, no email, no voice mail, these guys should attend classes for effective communication. Then he said that he'll send me letter and check to go to DMV and I can go get tags and along with the letter he'll send me second key as promised. and this is what I got. This is my 5 car and worst ever experience. Guys please refrain from this dealership or if you want to go there be ready for lies, lies and lies. PS: Sales guy begged me to give a good Review and I gave him 5 stars in the greed of second key and greed is not good because this is what you got. I wish google allows 0 stars. More