Premier Automotive
Dumfries, VA
Hours
Sales/Showroom
Monday 9:30 AM - 8:00 PM
Tuesday 9:30 AM - 8:00 PM
Wednesday 9:30 AM - 8:00 PM
Thursday 9:30 AM - 8:00 PM
Friday 9:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
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I waited to write this review to see if they would reach out to make this right. Every car they showed me on their lot was a total loss. If you plan to buy from these cats make sure you check the carfax. Th out to make this right. Every car they showed me on their lot was a total loss. If you plan to buy from these cats make sure you check the carfax. The Acura ILX I went to test drive was sweating oil from the bottom of the engine. Upon checking the carfax of the acura I found that it had been totaled with severe front end damage. I ended up buying a 2018 Honda civic touring instead. On the way home from the dealership it broke down on me and left me on the side of the road it was after hours so I couldn’t call them. I reached out to David in the morning to tell him the car left me stranded. David advised me his manager would reach out to me. I waited all day before writing this review still no word from the manager. This is the absolute worst experience I’ve ever had buying a car. Now I see why this dealer had a 2.5/5 rating. More
HORRIBLE. Dealership ran on dishonest business practices. I purchased my car from them after reassuring me it was working perfectly. I told them that the break Dealership ran on dishonest business practices. I purchased my car from them after reassuring me it was working perfectly. I told them that the breaks are not working well when I test drove it. They assured me they would fix it when their mechanic was back to work, as I purchasing the car after he had already left. Then they changed their minds and said they would fix it after the holidays. We agreed on a date and I was 1.5 hour into drive when they told me that the mechanic did not show up. Then they told me to come back the following day, which turned into a week, and now it has been two months and my breaks are still not fixed. Not to mention the other faults I found in the car after taking it to a mechanic. I don't recommend purchasing a car from dishonest people, who do not value customer relationships and make empty promises. More
I dealt with David and explained to him that I was driving 400 miles one way to purchase a car and wanted to make sure there were no issues before I made the trip. He assured me the car was perfect. H driving 400 miles one way to purchase a car and wanted to make sure there were no issues before I made the trip. He assured me the car was perfect. He sent me the carfax and I called him back regarding the minor damage that had been reported to the front of the car. He assured me the repairs were professional and that you could not tell there had ever been any repairs. He said the paint was perfect. When I got to the dealership they pulled the car up and I could immediately tell the front of the car had been painted. The paint was cracking and the quality of the paint was completely different from the rest of the car. The hood had several paint chips and there were scratches in multiple places on the car. None of this was mentioned! When I confronted him about these issues he used the excuse of them being so busy. He had time to send me a video of the car but made sure that he didn’t get close enough for me to be able to see any of these issues in the video. First of all I would never recommend buying from this dealer but if you do, you better check the car thoroughly before doing so. More
Scam Alert. Was sold a Tesla that began malfunctioning 2 days after purchase. After taking to a certified Tesla Repair Shop, I was told the vehicle was bought Was sold a Tesla that began malfunctioning 2 days after purchase. After taking to a certified Tesla Repair Shop, I was told the vehicle was bought with major structural damages - subframe, suspension arm, missing air filter ducts, pump radiator, etc. The car I purchased is completely unsafe to drive, and I now need to spend over $10,000 just to have a functioning vehicle. More
Do not trust this dealershio! We told them a concern about the vehicle vibrating at higher speeds before purchasing. They said they had their mechanic look at it and it was just t We told them a concern about the vehicle vibrating at higher speeds before purchasing. They said they had their mechanic look at it and it was just the tires. We went back the next day after they balanced the tires completed an alignment. The vehicle still had a vibration and they said it was due to it needed new tires. They took off a little to help cover the cost of tires. The vehicle failed inspection because the vibration was due to a bent drive shaft! Plus it needed new rotors along with the know new tires. Do not trust this dealership! More