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Precision Toyota of Tucson

Tucson, AZ

4.6
1,248 Reviews

700 W Wetmore Rd

Tucson, AZ

85705

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Showing 1,248 reviews

January 15, 2023

Service is unaffordable. Oil change, tire rotation, and tire pressure sensor replacement cost $417 dollars. Will look for other options for maintenance in the future. I canno More

by M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Noah Dougall
December 31, 2022

I went in for an oil change and to have spark plugs replaced. They talked me into several other major services that were not needed. Ever since going in my car has been leaning to left in the rear of More

by Blueblonde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I worked with several people in the service department
December 26, 2022

Customer service is non existent. This place has gone downhill and I will not be going back. They ignore calls and texts, take an unreasonable amount of time for service and tr to sel More

by Dmorrison15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
December 23, 2022

Professional, fast, never feels like a hassle to have to leave my vehicle to them More

by Robertalopez77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan in service/maintenance dept
December 22, 2022

Associates at the dealership are friendly, polite, professional and efficient. The entire service department is very organized. The dealership itself is very nice and clean. I am also a Toyota family More

by anitaoshiro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor, David Burt
December 20, 2022

Jeff always takes excellent care of me! He even delayed his lunch break to make sure my ride showed up. Customer service is always number one with Jeff. More

by lindalou747
Recommend Dealer
Yes
Employees Worked With
Jeff Howard
December 09, 2022

Never returned my phone until 1 and half later . Thete were no updates on my repairs. They could not show me the parts they took off and replaced. Cashier wanted payment before I could even look at More

by RAginle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
December 07, 2022

David, from the Service Dept. was professional & knowledgeable. The Customer waiting area was clean and comfy with plenty of room to spread out! Complete with free wi-fi and ele More

by d2020cole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Molina
December 07, 2022

They were really nice and I had a fast service. They really made sure I understood what was going on with my car and would double check with me often! More

by mari_piedrahita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David, Burt
Dec 07, 2022 -

Precision Toyota of Tucson responded

Thank you so much for your 5-star review, Mari! We're happy to hear that you had such a positive experience here. Thank you for being part of the Precision Toyota family. Have a wonderful day!

December 03, 2022

Just bad customer service! ! After showing up about 10 mins early to an appointment to have my 2021 Tacoma serviced, the personnel in the service desk refused to help me or e More

by Joel B.
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Dale Pierce
Dec 07, 2022 -

Precision Toyota of Tucson responded

Joel - thank you for your review. We take this feedback seriously and have reviewed what happened with the newer staff members you dealt with. Our offer to you stands: we will pick up your vehicle and deliver it back to you, as well as provide a complimentary rental car. Please accept our apology for this experience.

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