Precision Toyota of Tucson
Tucson, AZ
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I’m very happy with the service, Jeff kept me informed with was happening with my vehicle and gave me payment options that I was not aware of. with was happening with my vehicle and gave me payment options that I was not aware of. More
Service is unaffordable. Oil change, tire rotation, and tire pressure sensor replacement cost $417 dollars. Will look for other options for maintenance in the future. I canno Oil change, tire rotation, and tire pressure sensor replacement cost $417 dollars. Will look for other options for maintenance in the future. I cannot afford these prices. More
I went in for an oil change and to have spark plugs replaced. They talked me into several other major services that were not needed. Ever since going in my car has been leaning to left in the rear of replaced. They talked me into several other major services that were not needed. Ever since going in my car has been leaning to left in the rear of the car. I went in and they got me to put shocks on the front of the car which were never needed and to replace a bar on the axel in the front. Now my car is worse than ever sagging and leaning to the left in the rear. I now am forced to go to a new mechanic to fix this issue since I paid thousands on service that probably was never needed. They rely on suckers who don't know anything about cars and can't prove the work was needed or not. I'd steer clear if you want someone who will only provide service on things that are supercrtical to the operation of your car not service on things you'd never know about even after you use the car and eventually buy a new car. More
Customer service is non existent. This place has gone downhill and I will not be going back. They ignore calls and texts, take an unreasonable amount of time for service and tr to sel This place has gone downhill and I will not be going back. They ignore calls and texts, take an unreasonable amount of time for service and tr to sell useless services. More
Associates at the dealership are friendly, polite, professional and efficient. The entire service department is very organized. The dealership itself is very nice and clean. I am also a Toyota family professional and efficient. The entire service department is very organized. The dealership itself is very nice and clean. I am also a Toyota family member. I worked and retired from Toyota corporate office in Torrance, California. Precision Toyota provides excellent customer service. More
Jeff always takes excellent care of me! He even delayed his lunch break to make sure my ride showed up. Customer service is always number one with Jeff. He even delayed his lunch break to make sure my ride showed up. Customer service is always number one with Jeff. More
Never returned my phone until 1 and half later . Thete were no updates on my repairs. They could not show me the parts they took off and replaced. Cashier wanted payment before I could even look at Thete were no updates on my repairs. They could not show me the parts they took off and replaced. Cashier wanted payment before I could even look at what was done. Probably never go back to them. More