
Precision Toyota of Tucson
Tucson, AZ
Filter Reviews by Keyword
By Type
Showing 1,248 reviews
Good (enough) sales, but avoid the back end I have purchased two vehicles from this dealership. They keep the best inventory in this part of the state and are consistent with other Toyota deale I have purchased two vehicles from this dealership. They keep the best inventory in this part of the state and are consistent with other Toyota dealerships for pricing. Our salesman was friendly, but not particularly well informed. We had to tell him about features of the vehicle and he wasn't aware that the vehicle we were looking at was an advertised special. Fine for me, since I knew what I wanted, but could have been a disappointing for others. My largest annoyance was finance, which was my own fault. I let myself be talked into several add ons that turned out to be less than they seemed. The Tire and Wheel cosmetic protection sounds like a good deal, especially for an off-road vehicle, but isn't: it doesn't cover "non-maintained roads", which would include the private roads in my neighborhood; it doesn't cover construction zones; i.e. Tucson; it doesn't recover off-road, which is somewhat self defeating for a 4Runner Trail. The extended service agreement also sounds good, "It will cover every Toyota and Dealership recommended maintenance item"; nope, it's pretty much just oil changes which works out to be about $300/oil change. According to the Service rep, it doesn't even cover the basic Toyota service recommendations like tire rotation. It's "free", but don't even think of using the "Tires for Life" program; to get the "free tires" you will need to spend hundreds on "extra maintenance". A minor, but expected, annoyance is the Service department. All of the staff on the drive and at the cashiers desk are pleasant and helpful; no complaint about anyone I've ever met there. However, as expected, the prices are high. I was quoted, over the phone, $125 for tire rotation and wheel alignment. Sales: Good selection and fair prices. Finance: Just say no! If you purchase any extras at this point, it's your own fault. Service: If it's free, do it! If they say you must pay, go somewhere else and save a lot. If they say you are risking your warranty, they are trying to scare you; the Toyota Warranty guide says you can go anywhere for service without losing your warranty. Stay on your service cycle, go to a reputable service shop and save your reciepts. More
Top Notch From the time I stepped foot on the lot the personnel and service was top notch. Carlos Anaya was very professional and a joy to work with in purchas From the time I stepped foot on the lot the personnel and service was top notch. Carlos Anaya was very professional and a joy to work with in purchasing my new Tacoma. Both Carlos and Mark did a wonderful job helping to navigate through the options. I would definitely recommend Precision to others. More
Fair deal, fair price, good service This was probably the easiest and fastest car purchase I have ever made. The price was good, the trade in fair, much better than the other Toyota dea This was probably the easiest and fastest car purchase I have ever made. The price was good, the trade in fair, much better than the other Toyota dealer where I had purchased two trucks in the past. Pooja Patel was very helpful, but more than that she was honest, direct and did exactly what she said she would. I would recommend her and the dealership to anyone looking for a Toyota. More
Amazing!!! They did everything that you would expect from a top notch dealership. I went to the dealership I have been going to for years, and then went to Preci They did everything that you would expect from a top notch dealership. I went to the dealership I have been going to for years, and then went to Precision and they blew them out of the water!!! More
Wonderfully successful experience Thanks to Patrick Carr and Paul Anthony I now drive my beautiful RAV4. After totaling my much loved Solara, they worked together, with their knowledge Thanks to Patrick Carr and Paul Anthony I now drive my beautiful RAV4. After totaling my much loved Solara, they worked together, with their knowledge of Toyota they helped to find my perfect replacement. More
Great experience thanks to a knowledgable sales person I was having my vehicle serviced, and I was just wondering around the dealership looking at RAV4s just to kill time when my now great friend, Juan Oro I was having my vehicle serviced, and I was just wondering around the dealership looking at RAV4s just to kill time when my now great friend, Juan Orozco, greeted me and help understand and see why I needed a new car. Safety Safety Safety that is all he needed to educate me on and now I'm a happy RAV4 owener.. More
Awesome Experience! We were so very pleased with the assistance we received from Patrick Carr. What a great salesman! He was very knowledgeable, courteous, helpful, and We were so very pleased with the assistance we received from Patrick Carr. What a great salesman! He was very knowledgeable, courteous, helpful, and just an all around very nice guy. We love our 2016 Camry!! We would recommend Precision Toyota and especially Patrick Carr to all. Dorothy and Patrick Trujillo More
Great job! Our experience at Precision Toyota was nothing less than exceptional...Mr.Morgan was on top of his game...very knowledgeable, helpful and courteous. H Our experience at Precision Toyota was nothing less than exceptional...Mr.Morgan was on top of his game...very knowledgeable, helpful and courteous. He spent a enormous amount of time to ensure we understood ever aspect of the new Highlander... from the front bumper to the rear bumper, and everything in between...well done. More
Internet Purchase of Pre-owned Avalon I found the Avalon that appeared to be what I had been looking for on the Internet. After a couple of phone calls, I flew from Los Angeles to Tucson t I found the Avalon that appeared to be what I had been looking for on the Internet. After a couple of phone calls, I flew from Los Angeles to Tucson to see the car and bought it that day. There was no pressure from anyone to buy the car or to purchases and of the after purchase offers, such as warranties, etc. Both my wife and I had a lot of questions, all of which were answered by our sales rep, or someone he would bring in to clarify and answer questions. Everything about the car was as promised. The entire experience was excellent. We got in the car and drove back to Southern California that same day. More
Precision Toyota Tucson Service Dept Jan 2016 I have been a customer at Precision Toyota for 10 years. They are expert, efficient, effective, well organized and courteous. Galen helped my on my mo I have been a customer at Precision Toyota for 10 years. They are expert, efficient, effective, well organized and courteous. Galen helped my on my most recent visit. He was very polite, respectful and efficient. More