Back

Precision Toyota of Tucson

Tucson, AZ

4.6
1,248 Reviews

700 W Wetmore Rd

Tucson, AZ

85705

Directions

By Type

Showing 1,248 reviews

December 31, 2018

On time and as promised. Very friendly and knowledgeable. Dealership was clean and welcoming. Made it a pleasure to be there Thank you very much. More

by Matt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arti
Jan 04, 2019 -

Precision Toyota of Tucson responded

Thanks so much for your review, Matt! We appreciate your business and we're glad to see our team has provided you with excellent service. We look forward to your next visit. Best, Sunny Davis Customer Relations Manager Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

December 30, 2018

Horrible Charging me over $1000 for a headlight lamp was outrageous. To at least given me a small discount would have gone a long way. I’m buying a new car nex More

by Ekimbler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Burt
Jan 04, 2019 -

Precision Toyota of Tucson responded

Hi Elaine, All of us at Precision Toyota are sad to see your review today. When I called David Burt regarding your visit, he had nothing but nice things to say. I understand it disappointing when something breaks on our vehicles. It's not something we want to have happen and vehicles are machines, so we know eventually things could break or wear out. The headlights for on your vehicle are computer controlled, causing for their to be other parts involved, not just a headlight. I'd like to discuss this situation with you when you have a few minutes. We don't want you to be upset with us, or disappointed. You can reach me directly at 520-665-3746 I hope to hear from you soon. Truly, Sunny Davis Customer Relations Manager Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

Jan 05, 2019 -

Ekimbler responded

Your response is condescending. And David having nothing but nice things to say doesn’t make sense since I’m the customer. I’m sorry but your pricing is unethical.

Jan 05, 2019 -

Ekimbler responded

This isn’t about my feelings or Dave’s feelings. This is about Toyota’s poor design which they fixed the following year. A discount or at least what Dave originally quoted would have been appreciated.

Jan 07, 2019 -

Precision Toyota of Tucson responded

Hi Elaine, My response was definitely not meant in a conceding way. Before I continue with my response I would like to speak with you. I do understand that Toyota changed the design of the headlights the next model year. I hope you'll call me when you have a few minutes. You can reach me directly at 520-665-3746 Truly, Sunny Davis Customer Relations Manager Precision Toyota of Tucson sdavis@pretoy,com 520-795-5565

December 30, 2018

Great buying experience Professional and pleasant buying experience. No surprises. No complications. I was planning to purchase a pickup from Royal GMC with whom I have had More

by cpage
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ibarra
Jan 04, 2019 -

Precision Toyota of Tucson responded

Hello cpage! Thank you for taking the time to leave us a 5-star Review! We greatly value the input of our guests and we hope you continue to choose Precision Toyota to serve you for all of your car needs! Have a great day! Sunny Davis Customer Relations Manager Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

December 29, 2018

great service was prompt and of high quality. dealership physical plant was remarkable from waiting area to snack bar. i worked in ford dealership 65 years More

by edmunds44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
justin in service
Jan 04, 2019 -

Precision Toyota of Tucson responded

Hello Edmunds44, Thank you so much for your perfect review! It's our pleasure to have your as our guest! We look forward to continuing to serve you! Safe travels until we see you again! Truly, Sunny Davis Customer Relations Manager Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

December 29, 2018

Very disappointed with the disconnect between employees. This was a recall service with the part on backorder. This was not communicated to us during the initial phone conversation. Our schedule was compromi More

by trd123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure who we dealt with.
Jan 04, 2019 -

Precision Toyota of Tucson responded

Hi trd123, I first want to apologize for any miscommunication that happened during your visit. We work hard to provide our guests with the top-notch service they deserve! It sounds like there was a breakdown somewhere and I'd like to know more to insure this doesn't happen for anyone else. Unfortunately I'm unable to look into your service records without your name or phone number. Will you please call me when you have a few minutes? You can reach me directly at 520-665-3746 Truly, Sunny Davis Customer Relations Manager Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

December 27, 2018

Horrible service department. AVOID THIS DEALER Very rude and demeaning towards customers. Shuttle never arrived after an hour, asked about my car two hours into service with a reply of idk because More

by Notcomingbacktotoyota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service manager was not wearing nametag
Dec 27, 2018 -

Precision Toyota of Tucson responded

Hello Ken, I've searched all our department records and I'm unable to locate your name in our system. Will you please call me when you have a few minutes? I'd like to know more about your experience and turn this around for you! You can reach me directly at 520-665-3746. Truly, Sunny Davis Customer Relations Manager Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

December 26, 2018

Amazing customer support Their support staff and technical departments go out of their way to make sure customers issues are resolved completely. Best dealer by far in Tucson. More

by Happy customer!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Verduzco
Dec 27, 2018 -

Precision Toyota of Tucson responded

Dear Happy Customer! Thank you so much for your stellar review! We are so pleased to see it, it put a smile on all our faces! It's our pleasure to have served you! We will always be here when you need us! Thank you again for your 5-star review! We look forward to seeing you again! Truly, Sunny Davis Customer Relations Manager Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

December 23, 2018

New car buy Had a great experience with Max would recommend precision toyota to other people.would consider precision when i am in the market for a new tacoma. More

by dnrood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Max
Dec 27, 2018 -

Precision Toyota of Tucson responded

Hi dnrood, We're so happy to read this review and to hear that our sales team provided you with the 5-star sales experience that people have come to expect from us here at Precision Toyota of Tucson! We look forward to serving you again! Truly, Sunny Davis Customer Relations Manager sdavis@pretoy.com 520-795-5565

December 19, 2018

Kind caring and efficient people No negative issues working with this dealership. Would work with these people any time. I have been with this place since 2005. Can only say thank you More

by Rayofsunshine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Hernandez, Ludovic "Vic" Mea
Dec 27, 2018 -

Precision Toyota of Tucson responded

Hi Rayofsunshine, First of all, nice name :) Our teamwork is in full force here at Precision Toyota and it's our goal for each guest to leave with a smile on their face! If you ever need anything from us here, please don't hesitate to let us know. Congratulations on your new vehicle! It's our pleasure to have you as part of the family! Truly, Sunny Davis Customer Relations Manager Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

December 18, 2018

Helpful staff and quality service Manny and Vince at Precision Toyota were very helpful and helped me lease a new car which I will eventually finance as a first time buyer. More

by Rdiaz1121
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny, Vince Camacho
Dec 27, 2018 -

Precision Toyota of Tucson responded

Hi Rdoaz1121, We're so happy to read this review and to hear that our sales team provided you with the 5-star sales experience that people have come to expect from us here at Precision Toyota of Tucson! We look forward to serving you again! Truly, Sunny Davis Customer Relations Manager sdavis@pretoy.com 520-795-5565

...
43
...