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Precision Toyota of Tucson

Tucson, AZ

4.6
1,248 Reviews

700 W Wetmore Rd

Tucson, AZ

85705

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Showing 1,248 reviews

December 08, 2020

This was my first service appt. and I was very pleased with Jeff( service manager contact). He was knowledgable, friendly and easy to work with More

by moranj42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff in the service dept.
Dec 22, 2020 -

Precision Toyota of Tucson responded

moranj42, Our guests come first! We are so happy to see those 5-stars! Thank you for sharing with us and others! We will be here when you need us! Truly, Sunny Davis Guest Relations Director Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

November 28, 2020

Went for 15000 mile maintenance. Washed my truck twice cuz it was filthy. One two three four five six seven eight nine ten nine ten More

by Smacky the frog
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Howard
Dec 08, 2020 -

Precision Toyota of Tucson responded

Smacky the frog! The funniest name ever! Thank for you amazing review and for the smile! We look forward to continuing to serve you! Sincerely, Sunny Davis Guest Relations Director Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

November 18, 2020

Yesterday, I bought a 2021 Toyota 4Runner SR5 Premium from Precision. My salesperson, Mark Lechter, did an admirable job guiding me through and smoothing out the process from start to finish. I believe w More

by Sgdibble
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Ramirez, Mark Letcher
Dec 04, 2020 -

Precision Toyota of Tucson responded

Hi Sgdibble! Congratulations on your new 4Runner! We can't thank you enough for this amazing review! Mark Letcher is thrilled to see how happy you were with him. We are blessed to have him on our sales team for sure. We wish you Happy Holidays and safe travels! We will be here when you need us! Truly, Sunny Davis Guest Relations Director Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

November 15, 2020

David in service and the finance gentleman get all top ratings in all categories. They were very helpful and knowledgeable. I would recommend Precision to anyone More

by newmanja12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David in service, Juan Ramirez, Abou Tounkara
November 03, 2020

Love precision Toyota. Customer service is awesome. My car was done when they told me it would be. Explained everything so I understood. Would never take my car anywhere else! More

by buckshot1974
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Mata
Nov 12, 2020 -

Precision Toyota of Tucson responded

Hello buckshot1974! You've brought a smile to our faces! Thank you so much for your stellar review! We really appreciate you and are thrilled to have you as our guest! Be well, Sunny Davis Guest Relations Director Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

October 31, 2020

Lindsay Fenton is a great service rep to work with. She is polite and friendly. Most of all she is patient with me. Servicing cars these days is costly so I tend to ask questions about what is done. Lindsa More

by Mick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lindsay Fenton
Nov 02, 2020 -

Precision Toyota of Tucson responded

Hi Mick! Thank you so much for your stellar review! Lindsay is a remarkable service advisor and it's our pleasure to have her on our team! Please feel free to ask for her everytime you come in. It are happy to continue to serve you and your truck :) Sincerely, Sunny Davis Guest Relations Director Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

October 31, 2020

Good customer service in person and on the phone. I had a recall on my Toyota Corolla and they did a great job. Thank you!! More

by erikahrivera01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Álvarez
Nov 02, 2020 -

Precision Toyota of Tucson responded

Hi erikahrivera01! We couldn't be more pleased to see your review today! Thank you so much! Juan has a big smile on his face! Sincerely, Sunny Davis Guest Relations Director Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

October 17, 2020

Great 5 Star customer service by Mr. Juan Alvarez. He was thorough in his explanation of services recommended. Good attitude and understanding of my concerns. More

by RO2DC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Alvarez
Nov 02, 2020 -

Precision Toyota of Tucson responded

Thank you so much for your review R02DC! It's our pleasure to serve you! Please ask for Juan Alvarez everytime you come in! Truly, Sunny Davis Guest Relations Director Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

October 13, 2020

What is going on with totoyota???!! purchased a new 2019 toyota tacoma and nothing but problems, recalls, and service screw ups?/ 3 days ago i booked a service appointment online for 2 services due (10k m More

by Bummer Tacoma 15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sunny Davis
Oct 16, 2020 -

Precision Toyota of Tucson responded

Hi Bummer Tacoma, Unfortunately we are unable to look up your information without your real name. If I had your name I could listen to the recorded phone call and see where the communication was. I would be happy to help, it's what I'm here for. I'd like to know more about these "false claims," and if we should cancel the installation of your recall part? Will you please call me when you have a few minutes? I'd like to get to the bottom of this for you. Sincerely, Sunny Davis Guest Relations Director Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

September 29, 2020

Efficient, customer friendly. I’ve dealt with Robert twice now, and he’s been professional and seems knowledgeable. Car has always been ready when promised. More

by PAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert (Service Department)
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