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Precision Toyota of Tucson

Tucson, AZ

4.6
1,248 Reviews

700 W Wetmore Rd

Tucson, AZ

85705

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Showing 1,248 reviews

August 08, 2021

We had a great experience with Precision Toyota! We highly recommend salesman Mark Letcher!! Mark was very knowledgeable, and a no pressure salesman. He was AWESOME!! More

by Stevensclan2004
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Letcher
July 30, 2021

Initial significant problems with vehicle where charging system failed. Took several trips to dealership to resolve. Today’s visit was inspection for road trip, very satisfied with service. More

by Julieaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Burt
July 29, 2021

Brought my car in for it's 10K service.. Juan took care of everything from start to finish...a great dealership to do business with. More

by Pat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan in Service
July 25, 2021

Brian the service rep bailed out on me and went to lunch. He never answered the number he gave me to check status. Not going back. More

by iron_maiden_8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian
Aug 10, 2021 -

Precision Toyota of Tucson responded

Hello iron_maiden_8, Thank you for your review and honest feedback. I'm hoping I can talk with you when you have a few minutes? Will you please call me? I'm unable to look up your information without your real name. You can reach me directly at 520-665-3746. Hope you had a good day! Truly, Sunny Davis Guest Relations Director Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

July 19, 2021

I am very happy with the service I receive at this dealership. Everyone is very courteous and helpful. All concerns are always addressed and services completed in the time promised. More

by maggsnaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan
Jul 20, 2021 -

Precision Toyota of Tucson responded

Hi Maggsnaz! The whole service team can't thank you enough! We appreciate your thoughtfulness and sharing your experience with us! We look forward to serving you again! Truly, Sunny Davis Guest Relations Director Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

July 09, 2021

Great customer service and a terrific customer waiting area convenient location more convenient great customer service customer waiting area is really nice great part on town needing at least 25 words is More

by Abrams. cw
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan in service
July 06, 2021

Great services. Good workers. The only negative thing is that they take a while for just a regular service. Always clean and well kept. Very professional. More

by juan_marroquin_
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack
July 06, 2021

Always had great service with this location . They are quite good in terms of the time they quote you as well as their general friendly nature here. More

by James
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Mata
July 03, 2021

Always available to accommodate service. Service provided is professional and dependable. Always confers with you on service that needs to be addressed. Makes recommendations. Waiting areas are comfortable . More

by janiceramon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Attendant
June 25, 2021

I scheduled a routine maintenance for my RAV4 which was estimated to take 1.5 hr. I waited 3.5 hours for the service to be completed. The explanation was that they were very busy. I will try a different d More

by friesen.ronald
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kyle
Jun 25, 2021 -

Precision Toyota of Tucson responded

Hi Ronald, Thank you for your feedback regarding your recent service visit. I was hoping you and I could speak when you have a few minutes? You can reach me directly at the dealership by calling 520-665-3746. You can also email me at sdavis@pretoy.com if that's better for you. I hope to hear from you soon. Truly, Sunny Davis Guest Relations Director Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

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