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Precision Toyota of Tucson
Tucson, AZ
1,248 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,248 reviews
September 22, 2021
If there was a zero rating they would get a minus zero. I’m in the market to purchase a vehicle but refuse to pay the markups. This dealership takes advantage of the shortage of vehicles and increases the I’m in the market to purchase a vehicle but refuse to pay the markups. This dealership takes advantage of the shortage of vehicles and increases the price by thousands. Buyer be aware. I have worked with sleazy sales reps who won’t even bother to talk to you when it’s down to the drawing board. Horrible experience. More
by suetina18
Employees Worked With
Pricilla, Brooke
September 17, 2021
I preplanned my service based on previous positive customer service. My appointment was scheduled 3 weeks out giving me time to drive from Mexico and the dealership time to order & receive the parts. customer service. My appointment was scheduled 3 weeks out giving me time to drive from Mexico and the dealership time to order & receive the parts. Prices & required time were discussed.I received 3 reminder emails. The first one was incomplete. The next 2 reflected all scheduled repairs & maintenance. Upon arrival, after waiting 4 hours, I was informed the price quotes were incorrect and the parts were not there. I was given a loaner vehicle (at no charge) and discounts were applied to the final bill. A service that was quoted at an estimate of $1200. & 6-8 hours resulted in $1800. & 2 days. My service agent did his best to make the most of a difficult situation. I still don’t know where the break down happened but my confidence is diminished. I hope they can identify the root cause so others have a better experience. More
by Kino.sun
Employees Worked With
Service
September 07, 2021
Salesman, Ryan Dusz vwas very attentive, patient, and helpful . Finance, Pablo got us in and out quickly. We have always had good experiences with Toyota. helpful . Finance, Pablo got us in and out quickly. We have always had good experiences with Toyota. More
by mmdc1953
Employees Worked With
Ryan Dusz, Pablo Berry
September 02, 2021
Service Rep (Dave) was very professional and courteous. Service visit went smooth. The waiting room and snack bar was outstanding. I would recommend Precision for all your Toyota service. Service visit went smooth. The waiting room and snack bar was outstanding. I would recommend Precision for all your Toyota service. More
by Earthcop
Employees Worked With
Dave in Service
August 29, 2021
Great customer service, great mechanics Great product.I Great customer service, great mechanics Great product. I send all my friends there, I LOVE THEIR TRUCKS!!! Great customer service, great mechanics Great product. I send all my friends there, I LOVE THEIR TRUCKS!!! More
by Jimigmc2149
Employees Worked With
Abou Tounkara, Melyssa Murray
August 11, 2021
Frank the tech was great. Wanted to purchase a new Avalon thru Jorge. Missed out on purchase for 1000k. Oops left message with Jorge if they want to sell me a new car thru Jorge. Missed out on purchase for 1000k. Oops left message with Jorge if they want to sell me a new car More
by Gus.pachis
Employees Worked With
Frank and Jorge
August 10, 2021
Great service as always! Been getting my car serviced there since new for two years now. Staff is friendly and professional. Will continue to use Precsion Toyota of Tucson for everything my Toyota needs! there since new for two years now. Staff is friendly and professional. Will continue to use Precsion Toyota of Tucson for everything my Toyota needs! More
by Specular
Employees Worked With
Zack
