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Precision Toyota of Tucson

Tucson, AZ

4.5
1,241 Reviews

700 W Wetmore Rd

Tucson, AZ

85705

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Showing 1,241 reviews

December 30, 2021

Erick, the service representative, was very informative & kept in touch with me. I was very pleased with my service. More

by nitachita@q.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Dougall
December 22, 2021

Very professional, on time, spotless facility, excellent communication of service results, no money surprises when finished More

by Kjohnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cameron Farquhar
Jan 07, 2022 -

Precision Toyota of Tucson responded

Kjohnson, Big thank you for all of us at Precision Toyota of Tucson! Your review is amazing! You're review helps us to know what we are doing is working! :) We will be here when you need us! Sincerely, Sunny Davis Guest Relations Director Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

December 19, 2021

Helpful, informative, courteous. Completed the process in a quick and efficient manner. Love their service department More

by kimo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ulysses
Jan 07, 2022 -

Precision Toyota of Tucson responded

Hi Kimo, We love seeing your recommendation and can't thank you enough! It's our pleasure to serve you always. We look forward to seeing you again. Sincerely, Sunny Davis Guest Relations Director Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

December 15, 2021

The technician, Juan was excellent, the price for the fluid drain and replacement should have been included in the maintenance plan. Was far too expensive. A TV with sound would have been nice.Hard to s More

by Cheap skate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan
Jan 07, 2022 -

Precision Toyota of Tucson responded

Hello Cheap Skate! Thank you so much for your feedback. Our pricing is competitive with dealerships and service shops. The maintenance plans available with Toyota are not through us but Toyota themselves. The maintenance plan cover the items inside your maintenance guide but there still could be items recommended based on time, mileage and also were we live. Any of our service managers are happy to go over this with you at anytime. You can also reach me if you'd like. 520-665-3746 or you can email me at sdavis@pretoy.com Sincerely, Sunny Davis Guest Relations Director Precision Toyota of Tucson davis@pretoy.com 520-795-5565

December 10, 2021

a large dealership with enough space for you to relax while waiting for your car to be serviced More

by PCY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jeff
Jan 07, 2022 -

Precision Toyota of Tucson responded

Hello PCY! Thank you for your positive review. We are glad to help you with all your vehicle needs. We do wonder what we could have done to earn those extra stars? It looks like you had a good experience so we wonder how we could have made it better? I'd love to hear from you 520-665-3746 or you can email me at sdavis@pretoy.com. Hope to hear from you soon! Truly, Sunny Davis Guest Relations Director Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

December 01, 2021

The recall process was very quick and painless. The check in was professional they asked if I wanted some extra work done but no pressure when I said no. They thought the recall might take 2 days to c More

by sally
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick
Jan 07, 2022 -

Precision Toyota of Tucson responded

Hi Sally, Your review is wonderful, thank you! It will always be our pleasure to help you. We will be here when you need us! Sincerely, Sunny Davis Guest Relations Director Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

December 01, 2021

Eric did excellent job helping me!He even showed me how Eric did excellent job helping me! He even showed me how to change my filters myself. More

by Bowhunterjohn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric in service
Jan 07, 2022 -

Precision Toyota of Tucson responded

Bowhunterjohn, Thank you for your feedback. We will always be here to help you! It's our pleasure :) Truly, Sunny Davis Guest Relations Director Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

November 18, 2021

Haley was great. Car done when promised. And dealership real clean wool go back again More

by Harrisprtlnd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept
Jan 07, 2022 -

Precision Toyota of Tucson responded

Thank you Harrisprtlnd! It's our pleasure to serve you and we welcome you back anytime! Thank you for your review! Truly, Sunny Davis Guest Relations Director Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

November 17, 2021

What nice people in the service department!Justin What nice people in the service department! Justin installed a bulb for the backup lights. He was quick, professional, very nice & there was no cha More

by lulu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
Jan 07, 2022 -

Precision Toyota of Tucson responded

Hi there! Justin is very grateful for your review! Thank you so much! We will be here when you need us! Truly, Sunny Davis Guest Relations Director Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

November 16, 2021

michael dougall thinks very thoughtfully, so that customers are not worried, the purchase process is very relaxed, not nervous, and a good buying experience, More

by Ying
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Dougall
Dec 30, 2021 -

Precision Toyota of Tucson responded

Hi Ying! You're amazing review is very appreciated! We will be here to help you anytime you need us! Sincerely, Sunny Davis Guest Relations Director Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

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