Precision Toyota of Tucson

Prior to my recent purchase in March 2011, I had bought my last 4 vehicles from auto brokers because I felt intimidated about the whole dealership experience. The broker I was working with didn't come thr my last 4 vehicles from auto brokers because I felt intimidated about the whole dealership experience. The broker I was working with didn't come through so I sought out Carlos who I had met in Feb when I was checking out cars in the lot. He was terrific to work with. Low pressure, polite and informative. We wrapped up the sale very quickly and he was very helpful in some follow-up assistance I needed. More

To Whom It May Concern! This was our second To Whom It May Concern! This was our second opportunity in the last two years to interact with the sales staff at Precision Toyota and we found it To Whom It May Concern! This was our second opportunity in the last two years to interact with the sales staff at Precision Toyota and we found it to be a positive experience in both instances. Mr. Micoletti assisted us in leasing our 2009 Camry XLE. We enjoyed dealing with him then and it was for this reason that we sought him out recently when we were interested in purchasing the 2011 Camry XLE. Our interactions with both Mr. Micoletti and Mr. Betancourt were efficient, pleasant, and professional. Hugh L. Beykirch, Ph.D. More

I purchased a Honda through Precision Toyota and could not be happier with my purchase. The staff was very professional and polite. My Salesman Will Nies was a pleasure to work with. He was very knowledge not be happier with my purchase. The staff was very professional and polite. My Salesman Will Nies was a pleasure to work with. He was very knowledgeable and answered all my questions wonderfully. He made the process very fast and painless, as we all know buying a car can be a huge hassle. I will definetly return to Will to purchase my next vehicle and highly reccomend him to family and friends. If looking to buy a car you shouldn't look anywhere else call Will at 520-909-5931. More

Couldn't be any happier with my buy, especially with the service I was shown. Tony did not hesitate to invite me to check out the cars even though it was 15 minutes before store closing. Very friendly atm service I was shown. Tony did not hesitate to invite me to check out the cars even though it was 15 minutes before store closing. Very friendly atmosphere, was able to get the deal I wanted for the car I needed. I even got contacted a few days later to ensure I was happy and satisfied with the buy (not may dealers show such concern once you buy the vehicle)! In the 11 years I've randomly visited Precision Toyota, I've never had or heard any complains from customers, as well as employees. Great business, Great cars, Great people. Can't top that! More

As a long time customer all I can say is that everyone from my service writer to the shuttle drivers have always been so wonderful to me and my family. It is a very family friendly place, where the worker from my service writer to the shuttle drivers have always been so wonderful to me and my family. It is a very family friendly place, where the workers are very accommodating and helpful. I always feel like I am treated with respect and care. I recommend this dealership to all my friends and family, whether they are looking to buy or even to take their vehicle to the service center there. More

Three years ago we had a very negative experience with Three years ago we had a very negative experience with this dealership and eventually went to their rival across town to purchase our Prius. This ye Three years ago we had a very negative experience with this dealership and eventually went to their rival across town to purchase our Prius. This year the rival sent us a letter with excellent trade-in opportunities so we took it to Precision to see if they would match it and if service would be better. We weren't sure we would buy but our sales representative - and everyone we worked with there - was so helpful and friendly that we walked out with a 2010 Prius. Great job. More

Albert was Great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More

When browsing new vehicles my parents and I often returned to this lot hoping that eventually we would one day get good service since there are "Good" people out there right? WRONG! After being ignor returned to this lot hoping that eventually we would one day get good service since there are "Good" people out there right? WRONG! After being ignored, talked down to, or even just snubbed as if we had never entered their lot we decided to drive all the way across Tucson to Desert Toyota... Both of my parents purchased a vehicle and were Extremely happy with the way they helped us and the finance process was Quick! Only because Precision Toyota is closer to where we live, I figured since we were owners of a brand new 2005 4Runner we would be treated fairly. When arriving at the service department, we were not only ignored, but when I went to the cashier to ask why a simple oil change was taking so long I was yet again IGNORED! Right to my face! Finally my mother spoke up and a manager came, "apologized" and offered "Free" services for next time, she OBVIOUSLY declined and after FINALLY receiving our keys we left. My opinion about this dealership, well after a total of 6-7 years of attempting to deal with them directly and indirectly I say if your planning on going there... DON'T! More

Baught a new Tundra from Ray and also a used Solara he was extremely, professional, helpful, and honest with us. The price was very reasonable and we felt comfortable buying the 2 vehicles without any bu was extremely, professional, helpful, and honest with us. The price was very reasonable and we felt comfortable buying the 2 vehicles without any buyers remorse. I will definately go back to him when I buy another vehicle. He even helped us when we needed to get out vehicle serviced and got us in contact with one of the service advisors who was also very helpful. The vehicle was ready when promised and the work was done correctly and vehicle was returned clean. More

I guess we really must thank Precision Toyota. The salesmen were both very pleasant, but their sales manager was very rude...he told us that if we were going to pit his salesman against each other he salesmen were both very pleasant, but their sales manager was very rude...he told us that if we were going to pit his salesman against each other he would prefer we just go somewhere else (his accusation was completely false) but we took his advice and went to Desert Toyota where we bought not one but two new vehicles the following week. A 2008 Toyota Tundra and an 08 Toyota Scion. The prices at Desert Toyota were unbeatable and they were willing to negotiate the price and our trade-ins. Combined we still spent over $50,000 and we are extremely pleased that the money went to Desert and not Precision. We have told anyone and everyone that we know and who comes through our business to never deal with Precision Toyota when they can go to Desert. The one thing I do want to say is that I have bought a vehicle from David at Precision Scion, who was an absolute dream to work with and I would have purchased from him again if Precision Toyota was not so rude to us. I did take my old scion to the maintenance department at Precision and was not real impressed there. Four hours for an oil change seemed extreme, but the free shuttle to the mall was nice. They never did fix the problem with my window..... For a brief explanantion... Went to Precision and talked to Brett about the Tundra. He was pleasant, but we wanted to think on the truck and the price. We went to the mall and a young man working at a kiosk noticed the Tundra book in our hand. He said his dad works in fleet at Precision and we should talk to him for a deal. Not realizing this would be a problem, we of course called Jaff for the great deal. He gave us a better price, but it was followed by a phone call from a salesmanager who was rude to the extreme feeling that we were pitting two of his guys against each other. First, it is our right to deal with whomever we want to. We could have gone to the lot the following day and dealt with a different salesman..that is our right! Out of principal we went to Desert and bought the EXACT same Tundra and at a lower price and they even added more options. I knew I was getting a new scion, and again, they gave me a great deal on my trade in so I went with them. We wanted to avoid Precision at all costs. We are both managers in a business and know how important customer service is. This was about 1 month ago and since then we have sent family, friends, and customers that come to our business to Desert Toyota. Thank you Precision for recommending that we go there. If you go to Desert please ask for Jeremy Willard in fleet/internet sales or salesman Nathan...tell them Jen and Adam sent you! More