Precision Toyota of Tucson

I was very pleased purchasing my car from Ricardo. He went out of his way to help me, and I love my new car. I just had my first service, and the waiting area is so enjoyable, I didn't mind having to He went out of his way to help me, and I love my new car. I just had my first service, and the waiting area is so enjoyable, I didn't mind having to wait at all. All around, everyone I have had contact with has been very pleasant and helpful. More

The service was great and fast. Service advisor Erick Chiquete was a big help and pleasant to work with Service advisor Erick Chiquete was a big help and pleasant to work with More

Dan and everyone are wonderful & service is outstanding! This the 3rd Toyota Highlander that I have purchased from PreToy! Thanks all! This the 3rd Toyota Highlander that I have purchased from PreToy! Thanks all! More

Preparation for a trip was so easy that I'll return from the trip for the 85k treatment. the trip for the 85k treatment. More

Here to report fraudulence. Toyota.com advertised a 2022 Corolla Hatchback lease for 36 months at $249 per month paying $1999 due at signing. This amount due at signing included Toyota.com advertised a 2022 Corolla Hatchback lease for 36 months at $249 per month paying $1999 due at signing. This amount due at signing included first monthly payment, cash out of pocket, and acquisition fees but excluded tax, title, licensing fees. I checked Precision Toyota's website and they advertised this deal. I drove to Tucson and met with a very nice salesperson. I showed him the advertisement on his own computer and stated, "My credit score is 820 and I would like that deal". After checking with his manager, he came back and stated that there is no way they could do it for this price as they would have to add several thousands of dollars out of pocket to get the payment to $249 per month as opposed to the $1999 advertised on their website. Puzzled I asked him to print off the advertisement and take it to his manager. He did so and upon his return he reiterated that they were not willing to stand behind this deal. I asked why it was on their website if they could not honor it. He stated that they raised the MSRP to above what the fine print showed for this deal, and they were not willing to lower it to meet this advertisement. I showed the salesperson how the payment estimator worked for this advertisement on TOYOTA.COM and how the monthly payment increases or decreases depending on how much out of pocket I would put down... and $1999 showed $249 per month. He repeated what he had stated, "based on how much they raised the price beyond MSRP in the fine print, it would be several thousands of dollars more than what was advertised". I kindly asked to speak to his manager to see how they could possibly get around honoring the Toyota payment estimator. When the manager arrived, he stated that he couldn't even get his family a good deal... Not sure how this helped but at least they smiled to my face. I do not recommend places that do not honor their own advertisements. I believe that is called fraud. I uploaded this review to Google reviews and Yelp with a screenshot of said advertisement as shown on their own website. More

Awesome, everyone was at the top of their game. Give an extra star to the detail shop. The engine compartment looked better than new.Headlight lens I thought were new! Simply awesome! DJ was outsta Give an extra star to the detail shop. The engine compartment looked better than new.Headlight lens I thought were new! Simply awesome! DJ was outstanding in keeping me informed and advised of how the progression of work was going. More

Good prompt service. I like the check in and the notification process via cell/text. I like the check in and the notification process via cell/text. More

I took my Toyota Camry into Precision Toyota of Tucson yesterday for a 60K mile, major maintenance. As has been with my past experiences at this dealership, I was welcomed by Robert, totally informed of s yesterday for a 60K mile, major maintenance. As has been with my past experiences at this dealership, I was welcomed by Robert, totally informed of service details both before, during and after the Camry was serviced and was able to wait in the comfort of an extremely spotless waiting area enjoying coffee and a good book. Robert was wonderful, professional, knowledgeable and friendly, signs of a person who loves his job and excels at performing his duties. I would highly recommend using Precision Toyota for your automotive maintenance and repair needs. More

Love dealership, but yesterday a guy with blue hair pulled my car up (for me to pick up)and just left it running. Never even greeted me or looked for the owner. Just got out of the car and walked away pulled my car up (for me to pick up)and just left it running. Never even greeted me or looked for the owner. Just got out of the car and walked away, in a pick-up area with many other cars. It’s a silver Camry, and looks the same as many others. I did not even realize it was my car, and was shocked he didn’t find the owner of car, before he just walked away, leaving it running. Usually employees are so kind and helpful, and this really surprised me. Everything else there was amazing. More

Service advisor David Molina Well I would say it started great as I was greeted by Mr. Molina but after that I believe everything went down hill. First of all after I mentioned that online it didn’t started great as I was greeted by Mr. Molina but after that I believe everything went down hill. First of all after I mentioned that online it didn’t give me the option of only choosing to have an oil change done instead of a yellow service he said he would change it at the service counter. Well at the service counter he started checking what else is recommended and he strongly suggest needs to get done while I was there for example fuel,power steering, brake flush and transmission flush. I mentioned again I was only interested in the oil change and nothing extra and he still insisted ok so for today I’ll put you down for the brake and fuel flush plus the oil change. Once again I mentioned that I only wanted the oil change done. Didn’t appreciate him being so pushy on the added services I understand he wants the commission out of those services he sells but way too pushy. I try and stay within the manufacturer’s service recommendations for everything but oil changes. I also I don’t quite remember Molina saying the wait would be about 2 hrs for a regular oil change. So when he said my 4runner was ready and mentioned the added services it still needed along with a leak on the front Right shock $4237 since it has the X REAS system which is pretty steep. I let him know I didn’t realize it would take 2hrs just for an oil change and he mentioned well they did all these checks along with the oil change but unless the Tech Mr. Mercado works for free for the other 1 hr 1/2 he only charged for his services .30 hrs @ $21.12. I really don’t appreciate someone to basically lie to me about why it took 2hrs. I don’t know if this dealership overbooks but just 2hrs is kinda ridiculous for an oil change. What really disturb me from Mr. Molina was when he asked what else I had planned for the rest of the day I mentioned nothing really. He then said well 2 hrs for the oil change is nothing since you had nothing going on. Not something I was expecting from a service advisor needless to say I would not like to deal with him anymore. More