Precision Toyota of Tucson

It had been some time since I had bought a car through a dealership, and I wasn't sure what to expect. Our salesman Steve made the process as painless as it could be. He put me at ease, and he was very go dealership, and I wasn't sure what to expect. Our salesman Steve made the process as painless as it could be. He put me at ease, and he was very good at listening and understanding my needs -- working with me to get a great deal. The whole experience was extremely satisfying; I would definitely recommend Steve and Precision Toyota. More

Beware of Precision Toyota of Tucson. They seem to Beware of Precision Toyota of Tucson. They seem to be nice folks, but my experience with them has been very poor. I purchased a new 2005 Prius, Beware of Precision Toyota of Tucson. They seem to be nice folks, but my experience with them has been very poor. I purchased a new 2005 Prius, which they sold to me for sticker price when most competing dealerships charged markups. So far, so good. However, they offered an add-on extended warranty, with the promise that the $1955 purchase price would provide extended warranty coverage and be returned after 5-years should my Toyota never require warranty service. The warranty was sold by Precision as part of the vehicle purchase, but provided by a 3rd party company (Signet Financial Group). The end of my 5-year warranty passed, and the procedures to claim a refund where challenging to meet. I had a short 30 day window to submit the pile of hard-to-find paperwork, and Precision provided no reminder to do this -- luckily I put it on my calendar 5 years ago. Signet delayed my refund, then disappeared without returning my $1955 as per the contract signed at Precision during the car purchase. Unknown to me, and without any notification from Precision, Signet has been the target of numerous serious consumer complaints for over a year as found via Google searches. I strongly suspect Precision was aware of this and did not notify me, nor, most likely, the many other Precision customers who were, or will be, victimized by this fraud at the conclusion of their Toyota car warranty contracts. Such notification would have allowed us to submit consumer complaints prior to the disappearance of Signet. Other dealerships offered warranties through Signet, and Google searches indicate many are now providing partial refunds, service discounts, and/or cooperative legal assistance. Precision did submit a letter of concern to the Arizona Attorney General, however, Precision has advised that I pursue my contractual refund on my own, and has declined to provide further assistance, compensation, or facilitate cooperation with other known Precision customers impacted by this fraud. They simply didn't stand behind a product that they sold to their customers and most probably hope to keep this significant issue under wraps. Precision has lost my future business and that of friends & colleagues. Consider taking your business elsewhere. More

Albert was great. He took the time to make sure we had everything we needed and that we were happy and satisfied. Joshua went the extra mile by getting us an amazing deal on our financing. Paul made sure everything we needed and that we were happy and satisfied. Joshua went the extra mile by getting us an amazing deal on our financing. Paul made sure that we were taken care of every step of the way. What a great team of professionals. We want to Thank everyone for all your help. Out experience with each of you has put our outlook on a dealership to a different level. It was a pleasure. John and Jennifer Cook More

I recently visited this dealership on my way through Tucson and I was greeted by their salesperson, Kevin Kennedy. He had shown me a Tundra and a 4 runner and was very patient with me as I was unsure of Tucson and I was greeted by their salesperson, Kevin Kennedy. He had shown me a Tundra and a 4 runner and was very patient with me as I was unsure of what I wanted at the time. Through the years I have purchased several vehicles, all of which are Toyota's; and I was very extremely with his professionalism, friendliness and the "Lack" of pressure that I have received in my past buying experiences. Although I was unable to make a decision at this time; I have recommended Kevin to several friends, family, and acquaintances. When I do make up my mind, I will definitely make Precision and Kevin Kennedy my choice buying choice. Thank you Kevin and Precision Toyota! More

We had such a great experience at Precision thanks to Patrick and Juan. We recommend it to all our friends and family. They made the process of buying a car very pleasant. Patrick and Juan. We recommend it to all our friends and family. They made the process of buying a car very pleasant. More

Just want to thank troy for his help with the truck we got from him he is a good preson and help us get a good deal got from him he is a good preson and help us get a good deal More

We had the great pleasure of working with Kevin on the purchase of our 2010 Chrysler Town and Country. His professionalism and friendliness were off the charts. He not only worked with us to locate a vehi purchase of our 2010 Chrysler Town and Country. His professionalism and friendliness were off the charts. He not only worked with us to locate a vehicle that met all of our families needs, he also worked very closely on the financing to ensure that the vehicle we needed, came in to the price range and payments we desired. We have purchased many vehicles throughout the years and this was the best experience we have ever had. We walked out feeling totally satisfied and not with the usual feeling that we were just raked over the coals. Not only will we come back to Precision Toyota and specifically to Kevin for future needs but I have already referred friends and family to him based off of the experience we had. Thank you Kevin and Precision Toyota! We love the minivan and look forward to continuing our relationship! More

Purchased my 1st toyota in 2000 a sienna van with the entertainment system, I loved it as well as my kids, they always watched cartoons and it was a quiet ride as well :). Leased 2 tundras and have bough entertainment system, I loved it as well as my kids, they always watched cartoons and it was a quiet ride as well :). Leased 2 tundras and have bought a few used cars as well. Now driving a 2007 sienna again as it works better for us with 4 children and their friends now (seats 8) its so roomy. Recently purchased a great used quality car. Thnx Precision and thnx Dale for a great experience! More

Albert was great as was the dealership no pressure no being pushy just honest answers to our questions.LIstened to our needs and wants and found the perfect car for us.WIll recommend the dealership and o being pushy just honest answers to our questions.LIstened to our needs and wants and found the perfect car for us.WIll recommend the dealership and our salesperson Albert he is the Best. More

We had a great experience and were very happy with all those that helped us. The smoothest car-buying experience we have ever had! Thank you Precision Toyota! those that helped us. The smoothest car-buying experience we have ever had! Thank you Precision Toyota! More