Precision Toyota of Tucson

2010 Highlander, still under warantee and I took it in because the engine light was on. I had to bring it back twice because the light came back on after the initial visi and I had too much gas in the tan because the engine light was on. I had to bring it back twice because the light came back on after the initial visi and I had too much gas in the tank. The car was there for three days total and they eventually found one a small tear in a vacuum tube. No ohter damage or nicks in the tube. They told me the nick was due to pack rats. Living in Tucson, I am aware of pack rat damage. This was not due to pack rats. I asked to speak to the service manager. I waited 15 minutes and no one showed up. My opinion is that this was dishonest. I am very disappointed in this dealership and the way they represent Toyota and the warantee associated with their cars. More

Came into the dealership for a 5,000 mile service on my 2008 Prius and ended up buying a 2011 Prius!! Had excellent service from all three gentlemen and wouldn't hesitate to recommend them and/or Precision 2008 Prius and ended up buying a 2011 Prius!! Had excellent service from all three gentlemen and wouldn't hesitate to recommend them and/or Precision Toyota. Like the "no pressure/hassle" sales for the new car and am satisfied with the trade-in for my old car. Altogether, a good experience and am enjoying the new Prius! More

I was interested in one specific hard to find vehicle and working with Tony Raymond I not only had the best car buying experience to date, but I left the dealership completely satisfied with with my purchase working with Tony Raymond I not only had the best car buying experience to date, but I left the dealership completely satisfied with with my purchase! More

Steve listened to what I needed and helped me find the right car. The process was very easy! I would definitely shop for a car with precision Toyota again, right car. The process was very easy! I would definitely shop for a car with precision Toyota again, More

It had been some time since I had bought a car through a dealership, and I wasn't sure what to expect. Our salesman Steve made the process as painless as it could be. He put me at ease, and he was very go dealership, and I wasn't sure what to expect. Our salesman Steve made the process as painless as it could be. He put me at ease, and he was very good at listening and understanding my needs -- working with me to get a great deal. The whole experience was extremely satisfying; I would definitely recommend Steve and Precision Toyota. More

Beware of Precision Toyota of Tucson. They seem to Beware of Precision Toyota of Tucson. They seem to be nice folks, but my experience with them has been very poor. I purchased a new 2005 Prius, Beware of Precision Toyota of Tucson. They seem to be nice folks, but my experience with them has been very poor. I purchased a new 2005 Prius, which they sold to me for sticker price when most competing dealerships charged markups. So far, so good. However, they offered an add-on extended warranty, with the promise that the $1955 purchase price would provide extended warranty coverage and be returned after 5-years should my Toyota never require warranty service. The warranty was sold by Precision as part of the vehicle purchase, but provided by a 3rd party company (Signet Financial Group). The end of my 5-year warranty passed, and the procedures to claim a refund where challenging to meet. I had a short 30 day window to submit the pile of hard-to-find paperwork, and Precision provided no reminder to do this -- luckily I put it on my calendar 5 years ago. Signet delayed my refund, then disappeared without returning my $1955 as per the contract signed at Precision during the car purchase. Unknown to me, and without any notification from Precision, Signet has been the target of numerous serious consumer complaints for over a year as found via Google searches. I strongly suspect Precision was aware of this and did not notify me, nor, most likely, the many other Precision customers who were, or will be, victimized by this fraud at the conclusion of their Toyota car warranty contracts. Such notification would have allowed us to submit consumer complaints prior to the disappearance of Signet. Other dealerships offered warranties through Signet, and Google searches indicate many are now providing partial refunds, service discounts, and/or cooperative legal assistance. Precision did submit a letter of concern to the Arizona Attorney General, however, Precision has advised that I pursue my contractual refund on my own, and has declined to provide further assistance, compensation, or facilitate cooperation with other known Precision customers impacted by this fraud. They simply didn't stand behind a product that they sold to their customers and most probably hope to keep this significant issue under wraps. Precision has lost my future business and that of friends & colleagues. Consider taking your business elsewhere. More

Albert was great. He took the time to make sure we had everything we needed and that we were happy and satisfied. Joshua went the extra mile by getting us an amazing deal on our financing. Paul made sure everything we needed and that we were happy and satisfied. Joshua went the extra mile by getting us an amazing deal on our financing. Paul made sure that we were taken care of every step of the way. What a great team of professionals. We want to Thank everyone for all your help. Out experience with each of you has put our outlook on a dealership to a different level. It was a pleasure. John and Jennifer Cook More

We had the great pleasure of working with Kevin on the purchase of our 2010 Chrysler Town and Country. His professionalism and friendliness were off the charts. He not only worked with us to locate a vehi purchase of our 2010 Chrysler Town and Country. His professionalism and friendliness were off the charts. He not only worked with us to locate a vehicle that met all of our families needs, he also worked very closely on the financing to ensure that the vehicle we needed, came in to the price range and payments we desired. We have purchased many vehicles throughout the years and this was the best experience we have ever had. We walked out feeling totally satisfied and not with the usual feeling that we were just raked over the coals. Not only will we come back to Precision Toyota and specifically to Kevin for future needs but I have already referred friends and family to him based off of the experience we had. Thank you Kevin and Precision Toyota! We love the minivan and look forward to continuing our relationship! More

Purchased my 1st toyota in 2000 a sienna van with the entertainment system, I loved it as well as my kids, they always watched cartoons and it was a quiet ride as well :). Leased 2 tundras and have bough entertainment system, I loved it as well as my kids, they always watched cartoons and it was a quiet ride as well :). Leased 2 tundras and have bought a few used cars as well. Now driving a 2007 sienna again as it works better for us with 4 children and their friends now (seats 8) its so roomy. Recently purchased a great used quality car. Thnx Precision and thnx Dale for a great experience! More

Albert was great as was the dealership no pressure no being pushy just honest answers to our questions.LIstened to our needs and wants and found the perfect car for us.WIll recommend the dealership and o being pushy just honest answers to our questions.LIstened to our needs and wants and found the perfect car for us.WIll recommend the dealership and our salesperson Albert he is the Best. More