
Precision Toyota of Tucson
Tucson, AZ
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Joe worked with me on price. I had a printed offer from another dealer, Joe's price was higher, however he matched that price. Had an issue with getting my "hold" deposit back from Precision, I called Joe, another dealer, Joe's price was higher, however he matched that price. Had an issue with getting my "hold" deposit back from Precision, I called Joe, he looked into why, called me back in 40 minutes, stated the check would be sent out the next day. Two days from the call the check was in my hand. Very pleased with Joe and Precision.. Justin S. More
My experience with this dealership went downhill very quickly as soon as the financing process started. The finance officer made everything he could do to pressure and cajole me into adding a service war quickly as soon as the financing process started. The finance officer made everything he could do to pressure and cajole me into adding a service warranty and an alarm system that I didn't need and would have substantially raised my monthly payment. It didn't matter how many times I told him no it wouldn't drop it and used every scare tactic he could. He told me that maintenance on a hybrid was very expensive and I'd be crazy not to get the service warranty. After leaving there I felt really bad about my purchase, I wish I had walked out on the guy before signing the papers. The car I purchased was a trade in and the previous owner still has the other set of keys after two months! The person who took the trade in neglected to get them and I've called several times and was told that they would contact him and try and get the keys. Its been a month and I still only have one set of keys and its two hundred dollars for a new set. I find it irresponsible of the dealership to take the trade in without getting all of the equipment first. This was not an optional piece of equipment, two sets came standard with the car and it was never disclosed to me that it was missing equipment. After speaking to some other people around town I find out that they also had bad experiences with this dealership and go out of their way to buy and service their toyotas across town at Desert Toyota. Overall this has been a very negative experience for me and I wish I had asked around first before deciding to buy a car from them. More
Ray goes above and beyond in finding the perfect vehicle for families, I highly recommend him to all our friends and family! He provides the best Sales and Professional Customer Service every dealership sho for families, I highly recommend him to all our friends and family! He provides the best Sales and Professional Customer Service every dealership should have! More
I was very happy of the care and interest we were given by the sales staff in the internet team to get all the information I ask for to help me make my Purchase. by the sales staff in the internet team to get all the information I ask for to help me make my Purchase. More
I have used Precision Toyota for 30 years. I won't go any other place (other then to compare pricing and customer service). I have recommended several friends to Paul Anthony as well. Precision Toyota any other place (other then to compare pricing and customer service). I have recommended several friends to Paul Anthony as well. Precision Toyota and Paul Anthony are professional, friendly, and willing to work with anyone who needs a different (new or used) vehicle. Great service; all employees have treated me with dignity and respect ANYTIME I had any encounter with them. I would HIGHLY recommend Precision Toyota and Paul Anthony to anyone. More
great experience. little pressure, sales person was straight forward and provided all the needed information, especially about the features, and he had a great grasp of the technology. love the brand n straight forward and provided all the needed information, especially about the features, and he had a great grasp of the technology. love the brand new car. More
We are so pleased with our overall experience with Precision Toyota. Chris "CDO" was the best sales man we have ever dealt with. He just straight forward and not pushy at all, which is a huge turn off Precision Toyota. Chris "CDO" was the best sales man we have ever dealt with. He just straight forward and not pushy at all, which is a huge turn off for us. Joshua Betancourt was amazing as well. He was very personable and really went to bat for us in securing a loan. We will for sure come back to Precision Toyota for our future purchases and work with Chris and Joshua. More
I had a very positive experience with Precision Toyota because of Tony Raymond and Juan Ramirez. They were both so friendly and helpful. They answered all my questions and made the experience of buying because of Tony Raymond and Juan Ramirez. They were both so friendly and helpful. They answered all my questions and made the experience of buying a new car a great experience! Blaire Carnahan More
What I find as a customer is being able to openly discuss the details of the vehicle I'm wanting to purchase along with pricing and financing without being pressured by the sales person. In this case, Trey w the details of the vehicle I'm wanting to purchase along with pricing and financing without being pressured by the sales person. In this case, Trey was very professional, knowledgable, and friendly which allowed me the time to weigh my options and make a sound decision. I've been a long time customer of Toyota purchases due to the quality of the vehicle and attentive customer service. Trey exceeded my expectations and provided exceptional service. I would highly recommend Trey to my friends and colleagues. More
Precision did not have the truck that I wanted in stock. They worked with me to order exactly the vehicle that I wanted and wrote a deal to trade in my car or, if I could sell it myself prior to delivery, t They worked with me to order exactly the vehicle that I wanted and wrote a deal to trade in my car or, if I could sell it myself prior to delivery, then I would pay cash instead of the trade in. The salesman kept me informed of status throughout the period. Also, the truck was beautifully detailed when I took delivery. I have never had a new vehicle that meticulously detailed when it was delivered. It positively gleamed inside and out. More