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Power Motors East - Used Car Dealership Long Island NY

Massapequa Park, NY

4.6
286 Reviews

4950 Sunrise Hwy

Massapequa Park, NY

11762

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Showing 286 reviews

January 21, 2024

Very helpful and willing to work with you to get what you are looking for with a fair prince. More

by Sam Fitz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Robles
January 21, 2024

Well let’s just start by saying this was a complete bait and switch operation. Vehicles are advertised approximately 10,000 dollars below market price. Then when you arrive and agree to purchase.Your pushed More

by Crios@connect-electric.net
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kendall Lewis, Adrian Frakulla
Jan 21, 2024 -

Power Motors East - Used Car Dealership Long Island NY responded

Chris, Let me start off by saying I appreciate your business despite the fact that you're leaving a distasteful review at this current time because you are upset. I spoke to both you & your wife on Friday, not one time was there a mention of any concerns to do with the price of your vehicle. It may be because according to J.D. Power WHOLESALE VALUE on your exact vehicle at the time of purchase was $46,540 & RETAIL VALUE was $50,000 which you paid under J.D. Power Wholesale Value.  As you stated the extended warranty was "SUGGESTED" not required! As a practice every dealership offers you products that may be of value to the consumer, if you find value in them it's your choice to either purchase or decline.  At any time you could have walked away if you didn't find value in what we were selling, but you didn't! You are an educated buyer and you knew you were getting a fair deal on the vehicle that's why you went through with the purchase.  As far as your registration goes, my salesman forwarded you a copy of your permanent registration along with the fedex tracking number. It was our intention to provide you with your registration before the 45th day but due circumstances outside of our control (delay with fedex pickup) that didn't take place which I truly apologize for. In closing, your vehicle is registered in which you have a copy of the permanent registration & can operate your vehicle legally. It is our intention to provide a great product as well as great customer service, in this instance the product is great and the customer service may of fell short. We are constantly working with our staff on improving our services. Hopefully next time around we will exceed your expectations!  Kind regards, Management

January 20, 2024

Nice and lovely personal,everyone is nice there,love the service and the people there are nice More

by adaljisa matias
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Briana Elysee
January 20, 2024

Came in for a honda accord and happily left with one. This dealership does sell used cars, but for less mileage and typical at medium price depending on your income. The staff is amazing, they all have l More

by serenity
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray
January 15, 2024

Norman was awesome and took car of me even gave me pizza and tea. Professional staff More

by jjohnson7713
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Lashama Norman
January 14, 2024

Angel vendedor es muy bueno nos explicó muy bien la información y estamos muy contentos de am compra More

by Diana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel Cruz
January 13, 2024

Inflated prices. Dealer fees added $12,000 to the listed price. Salesman said vehicle cannot be sold without additional packages that were unwanted. Unwanted packages More

by joker7deuce
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
January 06, 2024

They tried to add $10,000 in additional fees on top of their advertise purchase price they lied they even tried to charge me $3000 and they said it was for an expected down payment but that doesn’t includ More

by Anthonydorazio424
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kendall Lewis
January 05, 2024

Norman was a great help. He worked with me to make sure I left with my new BMW 440i. Very personable and easy to talk to! More

by babian35
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Norman
January 03, 2024

Angel and John were very patient with me and gave me a great deal in a ram 1500. I would recommend checking out this dealership for a used car. They have a wide range of vehicles More

by scott.f
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel Cruz
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