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Power Motors East - Used Car Dealership Long Island NY

Massapequa Park, NY

4.5
280 Reviews

4950 Sunrise Hwy

Massapequa Park, NY

11762

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Showing 280 reviews

March 10, 2024

Professional, courteous, and I appreciated the time and patience that Mr. Cruz, Kendall, and the entire staff provided. More

by tariq.brodie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin, exceptional professional and a great asset the team, promote to next higher level position of responsibilities ASAP., Kendall Lewis, Angel Cruz
March 03, 2024

I took down my review about two week today because my lawyer had an agreement with Kendall Lewis (GM) for him to release my car, register the car and give me all warranties I paid for and mail the origin More

by LA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kendall Lewis, Robert Barron
Mar 03, 2024 -

LA responded

- After signing all paper work and about to get going, I was given a broken key and I asked them why giving me this after I already signed everything and they said it won't be expensive to reprint just for locksmith to charge me $500. - Once I got to Maryland that Saturday, I immediately went to bed because I had been in NY all day. First thing Sunday morning, I went out to take a proper look at my new car just to realize there has been an old scratch on the vehicle. I immediately took pictures and forwarded them to sales persons (Robert and Adrain). None of these two replied. - Luckily, I gave them a check from the bank, so I asked my bank to hold the check, and once the dealership repaint this and print out the new key, then they can cash the check. Instead, the dealership manager (Kendall) reached back to me, claiming I should let them cash out the check before they would look into my vehicle, but I refused. - The next thing, my car is towed without any noticed claiming I denied to pay them, which is a lie. I already gave them cash worth $7000 with a check from the bank. I just require the repaint and reprint my key. - Everything about the sales was false because I was told the car is covered for a repaint for the next two years, free car wash and some other unneccessary packages which I paid for but at the end, I was told the car washing service isn't around my area but I still paid the agreed price. Right now, my car is with this dealership with my money in their pocket. Since the car is white, this scratch is very loud from a distance. I know some people had a great experience here or maybe lying as you are forced to give a false review, but it is the worst dealership I have ever been to. I will post all the rubbish text message they sent to me. Update 01/17/204 Two weeks plus a ago, Kendall Lewis finally collected all the payment for this car after several attempts to pay, but he insisted on getting cash or I finance through them. The check he cashed out had been with him for 2 months plus before cashing iy after several complaints from different government agencies for consumers protection. But the funny story is that this car is still with them and has been with them for 3 months now. Kendall had no intentions of releasing the car as it seemed. Even after my lawyer came in, he lied to him by accepting terms and all of a sudden ghost him as usual by not communicating. I can't believe we are here in 2024, as it is we finally heading to court. This place is a pit of xxxx based on my experience. More of the story will be updated on cargurus. Please get your warranties because those seem to be fake warranties sold to you.

Mar 03, 2024 -

Power Motors East - Used Car Dealership Long Island NY responded

Leonel, With all due respect, you're are a CREDIT CRIMINAL who attempted to defraud us out of $30,000. You're only upset that your plan didn't work! So what ever course of action you plan on taking it will be welcomed with open arms. Have a blessed year!

Mar 04, 2024 -

LA responded

Yeah I know I am a crdit criminal who bought a car in an incline weather after spending the whole day at your scam dealership just to discover scratches on the car the very next day, send emails to those who did the trnasaction only to be left blank, Robert the salesperson will tell you I didn't inspect the car due to heavy rain, you Kendall Lewis only responded 24 hours later when I sent the third email saying since I didn't get a respond my bank will hold payment till you resolve issue. You kept insisting I let you cash the check before you would look into my issue, I declined because of bad reviews from other customers and I told you. I am a fraud who paid Kendall 4 days check kept on hold and he held the check for 2 months while forcing me to finance the car with you guys before he can relase the car. I am a fraud to have paid for a car and it was only released a month later and haven't been registered for two month and plus now. I am a fraud whose review was seen as a thread and you took your dictator nature Kendall and asked me to take down my review before you register my car, ask me to sign a not guilty NDA, withdraw all complaints and never sue you guys again. I am a fraud who paid for warranties and has never received them for 5 months now. I am a fraud who sent your manager over 20 emails without a respond, who called and you all refused to pick countless time. You all are the same human, fraudstars. You take peoples money and avoid their calls. Every customer that has ever visited that xxxx of a dealership and had a problem is a credit criminal. If pictures were uploaded here I will upload every evil communication coming from Kendall. This place needs to be refurnish with employees with dignity. If you happend to read this post go to google and see pictures and read more. Request more I will upload. Wicked humans. https://www.google.com/search?q=power+motors+east+reviews&rlz=1C1RXMK_enUS1031US1032&oq=p&gs_lcrp=EgZjaHJvbWUqDggCEEUYJxg7GIAEGIoFMgYIABBFGDwyEggBEC4YJxivARjHARiABBiKBTIOCAIQRRgnGDsYgAQYigUyBggDEEUYOTIGCAQQRRg8MgYIBRBFGDwyBggGEEUYPDIGCAcQRRg80gEIMjE3N2owajmoAgCwAgA&sourceid=chrome&ie=UTF-8 Kendall Lewis you tell lies like a kid, I won't even alk about the lies you wrote to the AG's office hahahahhahahaha I was impress on how much you could lie. From then, I actually assume you are a teenager who tell lies for excitement. I will one day post that respond on google for people to truely see who you are.

February 24, 2024

Angel is an amazing person, I would suggested him to anyone he helped me get into a car More

by rayy413
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel Cruz
February 22, 2024

Horrible customer service. Car was priced reasonably online and after repeatedly having to ask for an out the door price was told the actual price was 10k more than what was li More

by Samsilverstein94
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kendall Lewis, Adrian Frakulla, Angel Cruz, Robert Barron
February 18, 2024

This dealership has great customer service and support and all of their vehicles are very clean More

by Agalindez11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lashama Norman
February 17, 2024

Great staff easy to work with. everything as promised. I would buy again from people like them at Power Motors East. More

by snodg1z
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Barron
February 15, 2024

Contacted them about a car advertised for $21,500 on a third party website. They told me the actual price was $29,500. Glad I didn’t drive the 5 hours to talk in person. Even on their own site it was adve More

by Tggazoo
Recommend Dealer
No
Employees Worked With
Don’t remember the name of who I spoke with.
February 11, 2024

He is the best, just got our 3rd car and will definitely be coming back for more. More

by Jenny Mendoza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Frakulla
February 07, 2024

Angel, Silvana, Jonathan, and Anthony were extremely friendly and helpful during the purchase of my used Alfa Romeo Giulia! More

by NikS
Recommend Dealer
Yes
Employees Worked With
Angel Cruz
February 03, 2024

We had a great experience here. Norman and the whole team were great and knowledgeable. Will definitely come back in the future for more purchases. More

by Beto.castillo70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lashama Norman
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