Power Motors East - Used Car Dealership Long Island NY
Massapequa Park, NY
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Professional, courteous, and I appreciated the time and patience that Mr. Cruz, Kendall, and the entire staff provided. patience that Mr. Cruz, Kendall, and the entire staff provided. More
I took down my review about two week today because my lawyer had an agreement with Kendall Lewis (GM) for him to release my car, register the car and give me all warranties I paid for and mail the origin lawyer had an agreement with Kendall Lewis (GM) for him to release my car, register the car and give me all warranties I paid for and mail the original title to my bank that finance part of the purchase. With this, the case will be kept out of court and my rights to give review like any other customer will be maintained which Kendall earlier told my lawyer I will have to wave that right and my lawyer denied. Somehow my lawyer asked me to take down my review so I can get my documents and start using the car and consider every other thing a lost. I did that two weeks ago and till date I haven't received the registration for the car nor the all warranties I paid for. I have had this car now for two months with the expired temporal registration which expired in November 2023. I have been paying insurance and can't drive the car freely while I had paid the dealership to register this car. My bank is charging me extra fee since the proof of ownership (title) hasn't been mailed by Kendall. Funny how this man behaves, I am to purchase a vihecle pay everything and can't drive the vehicle. As the vehicle was towed, in an attempt to forcely access the vehicle the driver door has been damaged to an extend and I am not charging them, I just want the documents I paid for but Kendall Lewis has taken it personal that he will make sure I don't have that. Well, I will repost everything as it was and I also want to let Kendal know he can keep the documents and even come tow the car despite receiving full payment plus registration fee. Even if it means reporting the dealership to all government offices both in NY and MD, I will do before taking them to court, what level of dishonesty. Move to this, they only pick calls from my lawyer. So any effort to reach them but by email and phone is a waste. Kendall Lewis, thanks for every thing and enoy the ride, we will see in court if that is how you decide. This review is just to show people how bad some humans can treat others for no reason. I am suffering a lot of mental demage as a result of this treatment received from this dealership. It is like I wasted my time and money. This started in October 2023 till date and dealership cash out everything in December and still kept the car for a month before releasing it. I pray no one visiting this pit of xxxx experience such treatment. Kendall for the record, I signed no aggreement with you, you refused to sign the one prepared by my lawyer and you wrote a dictator trash for me to sign. I didn't withdraw any case because you came short with you own part of the verbal agreement. You took my money and began to pressure me while treating me badly, Kendall Lewis you intentions are not pure, before God and man I don't wish someone treats you in the life, the way you have treated my family and I for the past 5 months, so devilish. 10/09/2023 I am not ready to leave a review on this side. I just bought a car from here on Saturday. It isn't bad but has some lapses. I have sent pictures on emails and text messages to those in charge. Please reach back to me and solve my problems. 10/202023 I bought this White 2020 Lexus IS 300 car from Power Motor East last two weeks on Saturday 10/2023. It was mad rainy in NY and I could not test drive this car or have a clear observation of the entire car due to the inclement weather. - The car was brought to the dealership about 3 hours later upon my arrival. - No one bothered to show me the car till I asked one of the sales person where is the car I want to buy and he said oo it is parked out front (The car wasn't facing the road) Which means I could only have a view of the driver site while standing under sheld. I tried going round, but it was heavily raining. - After signing all paper work and about to get going, I was given a broken key and I asked them why giving me this after I already signed everything and they... More of the story on their website google review More
Horrible customer service. Car was priced reasonably online and after repeatedly having to ask for an out the door price was told the actual price was 10k more than what was li Car was priced reasonably online and after repeatedly having to ask for an out the door price was told the actual price was 10k more than what was listed. Manager tried to explain that this is the only way for his dealership to survive. Avoid this dealership at all costs as not only was the manager unhelpful but the entire sales team is subpar. Was told by one associate that there is no reason to talk to a manager when discussing a price and then another associate told me that if I called saying I was from a different state then they would offer an out the door price. It’s a shame that places like this exist with the sole purpose of having a low advertised price to get people in the door only to tell them the actual price is much higher than what was listed. Extremely unprofessional as well to have the sales associate in the background of the phone call commenting on the conversation while I was on the phone with the manager. Overall a horrible experience and I hope that others can learn from this review to not give this dealership any business. More
Contacted them about a car advertised for $21,500 on a third party website. They told me the actual price was $29,500. Glad I didn’t drive the 5 hours to talk in person. Even on their own site it was adve third party website. They told me the actual price was $29,500. Glad I didn’t drive the 5 hours to talk in person. Even on their own site it was advertised for $299 a month, but no price given. . Which is close to the advertised price at 60 Months like it was on the third party site. More
We had a great experience here. Norman and the whole team were great and knowledgeable. Will definitely come back in the future for more purchases. Norman and the whole team were great and knowledgeable. Will definitely come back in the future for more purchases. More