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Power Ford

Albuquerque, NM

4.8
1,795 Reviews

1101 Montaño Rd NE

Albuquerque, NM

87107

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1,795 Reviews of Power Ford

September 11, 2024

Service Dept. EXCELLENT,as always! Sales dept,still a little frosted about a 2022 Challenger I was going to by back in February,told them I had a $500 a month bud More

by twoconways
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara- Service
Sep 11, 2024 -

Power Ford responded

Thank you for sharing your experience with us! We're delighted to know our service department continues to meet your expectations. We’re sorry to hear about your experience with the sales process and would love the opportunity to assist you further in the future. Please feel free to reach out if there's anything else we can do for you. We truly appreciate being your Ford dealership! #PowerFord #MyFordDealer -Zaid

September 11, 2024

I took my vehicle in for work with Darren told him the issues my vehicle was having they kept my car for almost three weeks for an oil change and diagnostic when I received my vehicle your idiot of a mech More

by Mathew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Darren Francisco
Sep 11, 2024 -

Power Ford responded

Hello – I hate to hear you had a less-than-good experience with Power Ford. I’d like to understand how we can do better and make this situation right. Do you have a few minutes for a phone call? I want to connect you with one of our Service Managers, Brendon Orth. His direct line is 505-449-1229. Thank you for being a customer. –Matt

Jan 16, 2025 -

Mathew responded

No thankyou I will never do business with ford. You guys made my whole experience trashy their is nothing to talk about biggest rip off ever. I will be switching to chevrolet after dealing with you guys just horrible customer service and you guys dont stand by your word or work Power Ford is a discrace to the brand.

September 09, 2024

Vince was great! He took care of my issue with my tire and also worked with me to make the payment easier. I appreciate his help. 👊🏾 More

by Luismontanez.5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince
Sep 09, 2024 -

Power Ford responded

Thank you for the awesome feedback! We’re glad Vince was able to help with your tire and make the payment process smoother for you. Your trust means everything to us! If there’s anything else you need, don’t hesitate to reach out. We love being your Ford dealer! #MyFordDealer –Zaid

September 08, 2024

Power Ford was great. They were very efficient and kind and did great work. The communication was very thorough and easy. More

by cgeldmacher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Destiny Nuanes
Sep 09, 2024 -

Power Ford responded

Thank you so much for sharing your experience, cgeldmacher! We're delighted to hear that everything went smoothly and that our team kept the communication clear and easy for you. Your business means a lot to us! If you ever need anything, we’re here for you. We love being your Ford dealer! #MyFordDealer –Zaid

September 08, 2024

I took my Bronco in for its first oil change. Thank you for the courteous, kind, and professional treatment. Kira and Katie always greet with the best smile. Thank you Power Ford service for taki More

by DanaRae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Wayland, Presley Maez, Brittany Waddleton, Katie Kline, Destiny Nuanes, Sherwood Kira
Sep 09, 2024 -

Power Ford responded

Thank you so much for sharing your experience! We're thrilled to hear that Kira and Katie made your visit special with their warm welcome. It's great to know that your Bronco is in good hands with our service team. We appreciate your trust in Power Ford! If you need anything else, don’t hesitate to reach out. We love being your Ford dealer! #MyFordDealer –Zaid

September 08, 2024

Raul helped me and my family feel safe on the road again! We had a bad experience from another dealership, and the service department at Power Ford took care of us with quality and attentive service. More

by ajade0207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul De Lao
Sep 09, 2024 -

Power Ford responded

Thank you for sharing your experience! We're so glad Raul and our service team were able to turn things around and make you feel safe on the road again. Your trust in Power Ford means a lot to us! If there’s anything more we can do for you and your family, just let us know. We love being your Ford dealer! #MyFordDealer –Zaid

September 07, 2024

Jake Meadows was great. Got me right in without an appointment and with a fast turnaround. I feel better knowing that my truck has been serviced by qualified professionals. More

by Leigh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Meadows, Alec Scogin
Sep 09, 2024 -

Power Ford responded

Thank you so much for the kind words, Leigh! We're thrilled to hear that you had a smooth and fast service experience with us. Your trust in Power Ford means the world! If there's anything else we can assist you with, don’t hesitate to let us know. We’re proud to be your Ford dealer! #MyFordDealer –Zaid

September 04, 2024

The service person Presley Maez was very knowledgeable and kept me informed on the status of my vehicle. More

by Snappy427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Presley Maez
Sep 04, 2024 -

Power Ford responded

Thank you so much, Snappy427! We're delighted to hear that Presley ensured you had an excellent experience and kept you well-informed throughout the process. We truly value your feedback and can’t wait to welcome you back to Power Ford. If there's anything else we can assist you with, don’t hesitate to get in touch. We love being your trusted Ford dealer! #MyFordDealer – Zaid

September 04, 2024

This dealership should be modeled across the United States! Excellent communication, great digital tools, friendly service and honest employees. So appreciated! More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth Thompson, Herbert Charley
Sep 05, 2024 -

Power Ford responded

Thank you so much for the kind words, Rob! We're so glad to hear that you had a great experience with us. We take pride in providing excellent service, clear communication, and user-friendly digital tools to make everything as seamless as possible. It's an honor to be your Ford dealer! If there's anything else we can assist you with, feel free to reach out. #MyFordDealer –Zaid

August 30, 2024

Service provided were great; completed earlier than expected; The pick up and delivery service is fantastic and folks doing it are super great. Fair price. Overall a most pleasurable experience. More

by LeeB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Kline, Carolyn Wall
Aug 30, 2024 -

Power Ford responded

This is wonderful to hear, Lee! 🎉 We’re thrilled you had such a positive experience and appreciate you taking the time to share it. We love being your go-to Ford dealer and are grateful for your trust in us. If there’s anything else we can assist you with, don’t hesitate to reach out. #MyFordDealer –Zaid

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