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Power Ford

Albuquerque, NM

4.8
2,032 Reviews

1101 Montaño Rd NE

Albuquerque, NM

87107

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2,032 Reviews of Power Ford

September 07, 2025

Mr. Brian knighton was amazing. I was traveling across country from the state of Maryland to the state of Nevada. Unfortunately my turbo boost was going out. He was awesome. Miss Natalia as well was amazi More

by ruth.abraham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Knighton, Darren Francisco, Natalia Rivera
Sep 08, 2025 -

Power Ford responded

Hi Ms. Abraham! Wow, thank you for such a heartfelt 5-star review. We’re so glad Brian and Natalia were there to take care of you during such a challenging moment on your cross-country trip. From keeping you updated, to getting the work done much faster than expected, to making sure your keys found their way back to you, our team will be thrilled to know their efforts made such a big difference. Your kind words about Brian especially mean the world. He’ll be so proud to know you’d give him 10 stars if you could! Thank you for recommending Power Ford, and we wish you safe and smooth travels on the road ahead! 🚗💙 –James

September 06, 2025

The service folks are always informative about what the car needs and keep in great communication. More

by moedave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Francisco
Sep 08, 2025 -

Power Ford responded

Thanks so much for the 5-star review! We’re glad to hear our service team keeps you informed and communicates clearly every step of the way. That’s exactly the kind of experience we want every customer to have. We’ll be here whenever your car needs us next! –James

September 05, 2025

Particularly appreciated Matt’s personal attention to our service recall needs and getting the rear gate fastener clip ordered. Kid tried to get front office folks to address the missing clip for over three More

by mpeercy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure what Matt’s last name is. I think he is fairly dr ly new / did a nice job.
Sep 05, 2025 -

Power Ford responded

Thank you for the awesome 5-star review! We’re so glad Matt was able to jump in and give your service recall the personal attention it deserved by making sure that the rear gate fastener clip got ordered quickly. He’ll be thrilled to hear his efforts made such a difference after the delays you experienced. We appreciate you sharing your experience, and we’ll be here anytime you need us! –James

September 05, 2025

Brooke in service was awesome! She always kept me updated throughout the entire process. Thank you! More

by padilla20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke England
Sep 05, 2025 -

Power Ford responded

Thanks for the fantastic 5-star review! We’re so glad to hear Brooke took such great care of you. Keeping you updated every step of the way is exactly what she’s all about. We’ll be sure to share your kind words with her. Thanks again, and we look forward to seeing you next time! 🚙✨ –James

September 05, 2025

I absolutely love this dealership they are the absolute best. They care about their customers, and the way they are treated. If you have ANY concerns or issues all you do is bring it to their attention an More

by Samantha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra Maier
Sep 05, 2025 -

Power Ford responded

Wow, thank you Samanta for such an incredible 5-star review! 🌟 We’re over the moon to hear how much you love this dealership and that you feel truly cared for every step of the way. From addressing concerns quickly to providing courtesy rides, our goal is always to make service as easy and stress-free as possible. Hearing that you see us as going above and beyond means the world to us. We’ll keep working hard to make sure you’re 100% satisfied every time you visit! 🚗💙 –James

September 05, 2025

Taven was knowledgeable - shared insights on the process of how getting our vehicle fixed at different dealerships worked and helped us to get the guidelines on our 2024 Maverick FINALLY fixed! More

by 1nickhailey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taven Hazen
Sep 05, 2025 -

Power Ford responded

Thank you so much for the 5-star review! We’re thrilled to hear Taven’s knowledge and insights made the process clear and smooth for you. Getting those guidelines on your 2024 Maverick finally fixed is a big win, and we’re glad he was there to guide you every step of the way. Enjoy the ride. Your Maverick is ready to roll! 🚙✨ –James

September 05, 2025

The service department was great. I worked with Brooke England. Brooke is professional, knowledgeable and kind. She explained the findings on my truck and explained the worked require More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Flores, I believe was at the initial drop off and he walked me to Brooke's desk., Brooke England
Sep 05, 2025 -

Power Ford responded

Hi Michael! Thank you for such a thoughtful 5-star review. We’re so glad to hear Brooke made your service experience smooth, professional, and stress-free. Her clear explanations, kindness, and extra step of arranging an Uber really show how much she cares about her customers. We’ll be sure to share your kind words with her and the whole service team. We’re happy your truck is back on the road and look forward to welcoming you back for your next service. –James

September 03, 2025

Always prompt and friendly. Good communication. Quotes are what they say it will be, so no shock after repairs More

by becksterrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Francisco, Albert Lopez, Jessica Durante, Alexa Karam
Sep 03, 2025 -

Power Ford responded

Thank you for the wonderful 5-star review! We’re so glad you can count on us for prompt, friendly service and clear communication. Knowing that our quotes match the final bill and there are no surprises is exactly the kind of trust we strive to build. We’ll be here anytime you need us. Ready to keep things smooth and stress-free! –James

September 03, 2025

This is the only place I take my care for for service because they say what is needed, with pictures included, and wait for approval before anything is done. They always do an excellent job! More

by Maggie68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexa Karam
Sep 03, 2025 -

Power Ford responded

Thank you for the fantastic 5-star review! We love hearing that you trust us as your go-to place for service. Clear communication, showing exactly what’s needed with pictures, and waiting for your approval are all part of making sure you feel confident every step of the way. It’s awesome to know our team continues to deliver excellent work. Your trust means everything to us! –James

September 03, 2025

Great service from the mobile tech. He explained his process and was efficient and clean! Cassandra in Service really worked hard to meet my needs. I had special questions regarding tir More

by Susan
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric (mobile tech), Cassandra Maier
Sep 03, 2025 -

Power Ford responded

Hi Susan! 🌟 Thank you so much for the amazing 5-star review. We’re thrilled to hear our mobile tech provided efficient, clean service and took the time to explain everything clearly. Huge kudos to Cassandra, too. She truly goes above and beyond, and it’s wonderful to hear how she worked with the Service Manager to make sure your Transit RV got the right care. Suggesting the mobile tech to help with your arm injury shows exactly the kind of thoughtfulness we’re proud of on our team. We’re so glad everything came together to make your experience smooth and supportive. Wishing you safe and easy travels in your RV! 🚐✨ –James

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