Potamkin Hyundai

Chris was excellent! We basically discussed the deal over the phone and via email which was very convenient. When we arrived at the dealership to complete the deal, both Chris and Ed were awesome. The over the phone and via email which was very convenient. When we arrived at the dealership to complete the deal, both Chris and Ed were awesome. They were both very courteous and did all they could to make our buying experience enjoyable. Thank you!! More

The experience I had buying my new car from Potamkin Hyundai was awesome. I only had to deal via email and phone calls, and Potamkin Hyundai had the best price by far. The other dealers who did send pri Hyundai was awesome. I only had to deal via email and phone calls, and Potamkin Hyundai had the best price by far. The other dealers who did send price quotes where way out of line. Some of the other dealers wanted me wanted me to come in to talk and would not discuss a price. The Sales Manager Chris Hayek, was so easy to work with and made my purchase so easy. I had to be in Miami and Chris did not have alot of time to find the SantaFe I wanted, but he did. Frank Cabera handled they paperwork and everything was ready for me when I arrived, he also handled the delivery of the car and explained everything to me. I will buy my next new car from Potamkin Hyundai and I will refer friends and family to do the same. Their price can not be beat. More

I purchased a vehicle from this dealership and paid over $1,000 for them to install a "leather" interior (aftermarket). I suspected the leather was fake from the start and after I was involved in an crash w $1,000 for them to install a "leather" interior (aftermarket). I suspected the leather was fake from the start and after I was involved in an crash where the side airbags (inside the seat) deployed it became obvious that this material inside the seats is not leather but some sort of plastic. Potamkin denies all allegations, refuses to do anything to remedy the situation and tries to pass the blame to some company that I never heard of and was not even involved in the transaction. Potamkin charged me for the leather, and they should stand behind it, not tell me to go to some shop that I am not a customer of in some other city! All this is coming from the manager of the dealer, Frank Peña. So I tried to talk to the owner, but when I called their corporate office (it was hard to get their number, they kept on telling me to come in) and kindly asked "is the owner available" I was told "no" and promptly hunp up on. The corporate office is aware of all these issues, but they choose to ignore them. When I specifically ask that the owner call me back they get some salesperson or manager to call me. I couldn't recommend this dealer to my worst enemy. More

I bought a used 2009 Genesis from Potamkin Hyundai. My initial contact was by phone with Chris Hayek (sales manager). The whole entire sales process was great. Chris was upfront and honest and very easy t initial contact was by phone with Chris Hayek (sales manager). The whole entire sales process was great. Chris was upfront and honest and very easy to deal with. He was able to do most of the transaction by phone and email, so I didn't waste any time at the dealership. When I decided to move forward with my purchase Chris introduced me to Larry (finance manager) he completed my paperwork and was able to get me a 2.99% rate. I love my new car. The whole staff was professional and to the point. I highly recommend this dealership. More

I have been in the market for a reliable, yet powerful vehicle with good gas mileage ever since gas prices began to rise. My V8 was a great vehicle but even Achilles had his weakness...Looked into purchas vehicle with good gas mileage ever since gas prices began to rise. My V8 was a great vehicle but even Achilles had his weakness...Looked into purchasing a Kia Optima Turbo, Honda Accord V6, and also considered the new Sonata Turbo. The Accord is a nice car but I didn't enjoy the look of the sedan. Also, after 2 HORRENDOUS trips to Kia dealerships, I was ready to give up and go home. During my trip home, I happened to pass by Potamkin and decided on seeing a Sonata Turbo. The salesman whom I worked with while there (Bartolo) made the expereince extremely enjoyable and within minutes, we were inside a vehicle that had everything we were looking for and more. Unlike other dealers that want your money first and listen later... both Bartolo and his manager (Frank) were knowledgeable about their line and took the time to answer all questions before even considering figures. After a brief discussion of numbers, we felt we had a good price and did not have to pull teeth or attempt leaving the dealer for them to work with us. If you want an honest dealer who is willing to listen, get the NUMBERS you want, for the CAR that you want, this is the place. No matter how good a product is, a good salesman makes it great - As much as the vehicles sell themselves with performance and ease of use, I find customer service to be a huge part of the car selection process. I can honestly say that after visiting Potamkin, I never went back to Honda or Kia (blech) again. If you are in the neighborhood for a Hyundai, I'd highly recommend them! More