Portland Volvo Cars

The sales staff communicated effectively & efficiently with us. Portland Volvo worked quickly and accommodated our schedules to make the sale before the end of the month (even staying late). We never fe with us. Portland Volvo worked quickly and accommodated our schedules to make the sale before the end of the month (even staying late). We never felt pressured or uncomfortable. We received the car in excellent condition, however, it didn't appear to be cleaned after we test drove it, as the salesperson led us to believe (this was not a big deal, however, because the car is in such good shape overall). After the sale, Portland Volvo followed up with us to be sure we were pleased with the car and stressed if we ever had any questions or concerns to not hesitate to contact them. The customer service there is second to none. We haven't been in for any service to date so we can't rate that aspect of the dealership. We visited Portland Volvo after friends and family had positive experiences and we weren't disappointed. Portland Volvo's prices are usually better than other dealers in the area, too. More

I found everyone top be helpful and straight forward with all answers to any question I had. My sales rep. was friendly and straight forward, with out trying to pressure us into buying before we were ready t all answers to any question I had. My sales rep. was friendly and straight forward, with out trying to pressure us into buying before we were ready to do so. We also found their services very helpful. I also find their location conveniently located and easy to get too. I will have no trouble recommending this dealership to any one how is looking to purchase a vehicle. Jeffrey Ouellette More

I am writing in regards to my experience of purchasing a car from Portland Volvo. Specifically, the superb customer service displayed by Kate. Even though I buy a car about every three years, it’s a proce car from Portland Volvo. Specifically, the superb customer service displayed by Kate. Even though I buy a car about every three years, it’s a process I don’t look forward to. Kate did a great job keeping the process as streamlined and straightforward as possible. She kept me up to date as the car went through service and through the process of completing all the paper work. After the deal was done, she called me at home and even sent a letter to make sure there were no problems with the car. I understand that Kate has only been at Portland Volvo a short period of time but by witnessing her in-action no one would ever know. If I had to describe Kate in a few words it would be: The consummate professional. Thank you for allowing me to share my thoughts. More

I have to say that I have received the best customer service from Ralph D'Angelo. He has always stayed intouch with me thru all the issues I have had with my car, no matter how frustrated I have been he service from Ralph D'Angelo. He has always stayed intouch with me thru all the issues I have had with my car, no matter how frustrated I have been he has always e-mailed me to see how I my car is and it feels nice to walk into the dealer ship and have Ralph reconize me and not ignore me like I have been in the past at other dealer ships. I am very happy to say that this is the first dealership to make me feel like a customer should feel. Dave in the service department has also been extremly pleasant with me when I got frustrated with my car and it problems it has had since I got it. Dave has gone above and beyond to make me feel like he understands me and to reassure me that the problem will get fixed no matter what. These 2 gentlemen deserve an award for outstanding customer service. Sincerely, Tina Nickerson More

I recently went in to trade my Volvo that I had purchased new from Portland Volvo a few years back, that initial buying experience was a nightmare in itself. I had been told to return to Portland Volvo for new from Portland Volvo a few years back, that initial buying experience was a nightmare in itself. I had been told to return to Portland Volvo for the BEST trade in price when I was ready to do so, well that was NOT the case. I did end up purchasing another vehicle from them only to learn my lesson (that is not to go back). My sales person was wonderful, not a thing bad to say about this person. I was given squat for my very well kept Volvo only to see it on their sales lot with the price jacked up 5700.00. That made me furious. By the way the car does not even book for the price they have it listed for. Highway robbery! I did not expect to get a ton for my trade just something fair with some negotiation, but to me (and this is just my opinion) that was a big slap in the face. I work for a LARGE hospital in Portland Maine and will not hesitate to tell my story about my dealings with Portland Volvo. All I can say in closing is I hope they sleep well at night, ripping people off the way they do. Also they left me with repairs that needed to be done on the car I bought to have fixed on my own, not good customer service in my book. I know people will say well you should have walked out, you know how dealerships are... Well yes I do but I truly thought they were true to their word on at least a few things. I do have to say for all service repairs on my first vehicle purchased with Port Volvo, I did receive A+ treatment. More

I went to Portland VOlvo because I had heard good things about the dealership. I must say that my experience there was wonderful. Ralph D'Angelo was my sales person and he was outstanding!! I told him what about the dealership. I must say that my experience there was wonderful. Ralph D'Angelo was my sales person and he was outstanding!! I told him what I was looking for in the car and he immediately found exactly what I wanted. He introduced me to the Service MAnager and other staff that I would meet when I was in the dealership. It was clearly evident to me that I was in a dealership that cared about the customer and their customer service skills were exempelary. I have not owned a Volvo before but my experience with POrtland Volvo has now converted me to a Volvo owner. I have told my friends about Portland Volvo and Ralph D'Angelo and what a pleasure it was to work with them and what a great new car I own! More

This dealership goes above and beyond in every aspect of service. Loaners are available easily, and the waiting room in convenient and comfortable with added bonuses of coffee, water, snacks, etc. What a gr service. Loaners are available easily, and the waiting room in convenient and comfortable with added bonuses of coffee, water, snacks, etc. What a great place! The service reps are very courteous and make customers come back again and again. More

The folks at Portland Volvo are car enthusiasts that know their products. They serve you with with integrity and respect while striving to fulfill your vehicle requirements. The atmosphere within the dea their products. They serve you with with integrity and respect while striving to fulfill your vehicle requirements. The atmosphere within the dealership is pleasant, light and fun - no high pressure or undesirable, cheap tactics here. They consistently receive exceptional used vehicles that are competitively priced and have a nice selection on hand. You can trust this dealership in all facets of the vehicle buying process and have fun while your at it. I was impressed with interactions of Lou, Tom, Josh and Ralph. Jack Lowe More

I had a terrific experience with these folks from start to finish.The sales staff was extremely knowledgeable about their vehicles and were very helpful in finding the right model for me.The fianancing dep to finish.The sales staff was extremely knowledgeable about their vehicles and were very helpful in finding the right model for me.The fianancing department gave me any number of options and then were able to work out a payment situation that I was very comfortable with.The service department is impressive and they strive to make appts. as convenient as possible.I would recommend this group to anyone.Peter Carignan DMD More

Over the years, I have purchased vehicles from other dealers. At a point of transition, I was looking for a safe vehicle, namely a used Volvo for a reasonable price. The service and professionalism of dealers. At a point of transition, I was looking for a safe vehicle, namely a used Volvo for a reasonable price. The service and professionalism of Peter Boroyan was second to none. Peter took the time to truly understand my needs in a vehicle. Humorously, I test drove several and he patiently helped me find the right one. His friendly attitude, low pressure sales manner, helped encourage me to buy the right car for my needs. Several months later, I'm still in awe with the deal I got, the service I get, and the vehicle I am driving. Thank you Peter! More