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Porter Ford
Newark, DE
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185 Reviews of Porter Ford
The process of vehicle purchasing at Porter Ford was simple, easy and less time consuming. My contact was Frank Fragale, Sales Professional. Frank was very genuine, pleasing, knowledgeable and helpf simple, easy and less time consuming. My contact was Frank Fragale, Sales Professional. Frank was very genuine, pleasing, knowledgeable and helpful. He is very gentle (professional, kind and friendly) in his conversations. He called, texted and followed in all aspects of business. He took time to research the model, specifications, colors, came back with the answers and options. On our 2021 Ford XLT, Porter Ford offered the price or trade-in value same as CarMax. Porter Ford offered enough discounts on the new vehicle. I was happy to do business with Porter Ford than going all the way driving to Virginia. There was no hassle or pressure of anything at Porter Ford. Pricing on extended warranty and maintenance was very competitive. A big Thank you to Frank Fragale and Gary Spencer. It was a pleasure to do business with Porter Ford. More
From initial contact, thru test drive, getting our deal and financing, to driving off the lot, the experience was great. We negotiated a good price for our trade and the finance folks got us tax rebates o and financing, to driving off the lot, the experience was great. We negotiated a good price for our trade and the finance folks got us tax rebates on the new Escape Plug-in Hybrid we purchased, saving us some additional money. Have purchased and had vehicles serviced at this dealership for the past 20+ years or more. More
Terrific Service. Rodney & Gary very efficient. Trade deal went smoothly. Would recommend to anyone looking for Ford product. Rodney & Gary very efficient. Trade deal went smoothly. Would recommend to anyone looking for Ford product. More
Set up an appointment for my car over a week ago, giving all car details. Was called this morning after dropping my vehicle off and already at work that the dealership does not have the capabilities to work all car details. Was called this morning after dropping my vehicle off and already at work that the dealership does not have the capabilities to work on my car due to it being too old, being a 1999. I called back to make sure that this as accurate and was told to take my car else where. Highly disappointed as they have worked on the car previously and we just participated in the car show last month. More
I’ve been going to Porter Ford for over 20 years. I’m extremely satisfied with the service I receive. Everything from purchasing new vehicles to simple oil changes, the way they treat their customers I’m extremely satisfied with the service I receive. Everything from purchasing new vehicles to simple oil changes, the way they treat their customers is exceptional. More
Purchased My 2021 Veloster N from Jill, could not have been a more stress free process from start to finish. Worked around my schedule and a vacation and had the whole process completed in less than a cou been a more stress free process from start to finish. Worked around my schedule and a vacation and had the whole process completed in less than a couple hours. Definitely recommend Ported ford and especially Jill! More
Jill at Porter Ford was exceptional! I was in need of a car after mine was totaled. I did not have a lot of money to spend. Jill showed me what was available in my price range and went a I was in need of a car after mine was totaled. I did not have a lot of money to spend. Jill showed me what was available in my price range and went a step further by explaining how I could get into a better and safer car without spending a ton. After thinking about what she said I asked her to give me some options. I went back the next day and she had found me the perfect car!! Not only will I return to Jill, I will absolutely refer anyone and everyone to her. Thank you Jill - and Porter Ford! More