Port Jeff Chrysler Jeep Dodge

New Chrysler 2017 Pacifica Great experience with Jeffery Bell and the entire team. this is the 3rd van I've bought from Port Jeff Chrysler and it keeps getting better. Easy fina Great experience with Jeffery Bell and the entire team. this is the 3rd van I've bought from Port Jeff Chrysler and it keeps getting better. Easy financing,and no pressure to buy.I just can't say enough about Jeff Bell he took me through the entire process and i left with my NEW Pacifica in a matter of hours. The only sad part was saying Good Bye to my 2012 Town and Country with 264,000 miles on it but...... there is nothing like a new car. Thanks to everyone especially Jeff Bell More

Got more car than I thought could get! Great people & price. From the initial conversation over the phone to meeting them in their showroom - it was a great experience. I'm not a fan of playing pricing games and From the initial conversation over the phone to meeting them in their showroom - it was a great experience. I'm not a fan of playing pricing games and sales pressure - let me tell you this this was not the case and the experience was pleasant, informative, respectful, and actually enjoyable. I knew what I could afford, and the entire Team (Jeff Bell, Donna Firenze, and Nick Meola) worked with me (not against me, not as an adversary just trying to sell a car), and got me and my wife a new car that far exceeded what I thought I could get with my budget. In fact, the car was actually cheaper than what I had budgeted to spend. More

Got the best deal possible! We went shopping around to a few dealerships and ended up at Port Jeff Chrysler Jeep Dodge. Our Salesman Mike Lupo was extremely friendly & knowledge We went shopping around to a few dealerships and ended up at Port Jeff Chrysler Jeep Dodge. Our Salesman Mike Lupo was extremely friendly & knowledgeable. We never felt pressured and he worked with us until we were happy with what we got for our money! We're very happy with our Grand Jeep Cherokee. More

I Love My Jeep I actually ended up at Port Jeff Chrysler Jeep Dodge on accident... a colleague sent me to Browns Jeep. I met Mike Lupo who on first contact was very I actually ended up at Port Jeff Chrysler Jeep Dodge on accident... a colleague sent me to Browns Jeep. I met Mike Lupo who on first contact was very personable and although he was with another customer at the time he made me feel like I was someone important which is so rare these days. Mike Lupo, I would say is one of the most professional, personable & patient salesperson I've had the pleasure of dealing with. His knowledge and wittiness coupled with his overall consideration and genuine concern of my needs and comfort made me feel a level of value that any consumer could appreciate. I am a realtor (saleperson) and I am constantly observing other salespersons & how they interact with consumers to see if they have the level of customer service skills that I give to my clients and customers and Mike Lupo is on point! I could go on and on about my experience so to sum it up I will say that Mike Lupo is great at what he does, he is very professional, knowledgable and has excellent customer service skills and Mike is the main reason why I purchased My new Jeep that I absolutely love! Thank you Mike Lupo! I also would like to add that the finance rep Adam was equally as great. Adam was very kind, patient very helpful. Thank you Adam (Financing) More

Outstanding experience from start to Finish Great Dealership, Not once did I feel pressured. It felt like I was dealing with my family from the time I walked in. I have bought from many dealer Great Dealership, Not once did I feel pressured. It felt like I was dealing with my family from the time I walked in. I have bought from many dealers in the past and can honestly say, this has been the best experience of any dealer I've walked into. Thank you Port Jeff Chrysler Jeep for making this experience and quick and painless process. More

My past experiences with Car Salesman have been horiable. My past experiences with Car Salesman have been horrible. However my current salesman has made my buying experience a pleasure. From start to finish w My past experiences with Car Salesman have been horrible. However my current salesman has made my buying experience a pleasure. From start to finish we felt that Mike Lupo actually cared about us. He listened to what we were looking for, how much we had to spend and went to work for us. We did not feel at any time that he was trying to sell us something we didn't want or could afford. Mike Lupo was a pleasure to work with and when its time to buy another vehicle we will be looking forward to working with Mike again. More

Lying Sneaky dishonest xxxxxxxx After purchasing my new Ram 2012 pickup I noticed a warning light on my dash board. I always check a vehicle before actually completing all the paperw After purchasing my new Ram 2012 pickup I noticed a warning light on my dash board. I always check a vehicle before actually completing all the paperwork and paying for the vehicle. The salesman said 'Hey its no problem, I'll have the mechanic bring it right into the shop and replace it right now. It'll take about 30 minutes. Lets finish all the paperwork in the meantime' (Big mistake!) After completing all the paperwork and PAYING for the vehicle I noticed the mechanic in the parking lot with my new truck feverishly rubbing the drivers door. I said to the salesman 'What's going on?' The salesman and mechanic went outside for a secret huddle and after 'Whisper, whisper' they came inside and said to the 'sales manager' ' Hey boss we need to give this gentleman a WEO (which is short for a repair they owe) 'I spilled some hydraulic fluid on the drivers door and we're out of the 'magic mystery cleaner' to clean it. It will be in next week' Stupid me, I believed these lying xxxxxx and took delivery of my truck. Next week I show up for what I think is going to be a 'clean up with the 'magic mystery cleaner' and I'm told by the Service Manager that my new one week old truck needs the drivers door repainted and they have to take it back for a week to do this job. So they conned me into signing all the paperwork, paying for the truck and pushing it out of the lot so I could come back a week later and couldn't do anything - I owned the truck. Scheming Lying xxxxxxxx!!!! More

Great customer service Outstanding experience all around beginning from the second you walk in the door from the Owners to the salesmen, finance, insurance and Mike who taug Outstanding experience all around beginning from the second you walk in the door from the Owners to the salesmen, finance, insurance and Mike who taught us how to use the car. Highly recommend this company. More

Ourstanding and honest customer service I contacted this dealership through the Costco automobile purchasing program. The manager Vinnie was more than accodomating and since I was pressed fo I contacted this dealership through the Costco automobile purchasing program. The manager Vinnie was more than accodomating and since I was pressed for time, he gave me a lease price quote on a new Jeep Wrangler I was very interested in. Since I contacted him through the Costco program, he gave me a very competitive lease quote. It was wonderful. No switch and bait. No haggling. I thought it was too good to be true. However, after meeting with the sales person Kim and the finance manager Gene, everything went extremely smooth. No games whatsoever. I have never had such an honest and smooth car buying/ leasing experience. It was so refreshing. This dealership and staff exceeded my expectations and I would highly recommend this dealership. Teresa C. More

Easy and non-stressful From the minute I walked into the dealership to the time I drove away with my new vehicle I was treated with fantastic service. My sales person, Jeff From the minute I walked into the dealership to the time I drove away with my new vehicle I was treated with fantastic service. My sales person, Jeff Bell was very attentive to my needs and helpful with going over all the functions of the car. He made it a very comfortable transaction. Gene, in the finance department also was extremely helpful and made everything go smooth. I would highly recommend this dealership. More